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Busta House Hotel

3.0 star property

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Photo gallery for Busta House Hotel

Front of property
Free daily cooked-to-order breakfast
Double Room | In-room safe, individually decorated, individually furnished, desk
Property entrance
Free toiletries, hair dryer, towels

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

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Busta House hotel, Busta, Scotland, ZE2 9QN
  • Place, North Mainland Leisure Centre
    ‪4 min drive‬
  • Place, Up-Helly-Aa Exhibition
    ‪57 min drive‬
  • Place, Shetland Museum
    ‪58 min drive‬

Room options

View all photos for Single Room

Bathroom | Free toiletries, hair dryer, towels

Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Twin Room

In-room safe, individually decorated, individually furnished, desk

Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Single Room

Single Room | In-room safe, individually decorated, individually furnished, desk

Single Room

  • 6 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room | In-room safe, individually decorated, individually furnished, desk

Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room | In-room safe, individually decorated, individually furnished, desk

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Double Room, Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 8 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Twin Room, Garden View

  • Sea view
  • 10 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Busta House Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and dry cleaning. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and wedding services are on-site.
Busta House Hotel offers 22 accommodations with DVD players and a safe. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Busta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Busta House Hotel, you'll be within walking distance of North Mainland Leisure Centre. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 1.4 miles (2.2 km) from North Mainland Leisure Centre and 8.2 miles (13.2 km) from Sullom Voe Oil Terminal
  • Pets welcome free of charge (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

The business-friendly Busta House Hotel also features tour/ticket assistance, a garden, and a picnic area. Self parking is free.

This 3-star Busta hotel is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 7 AM to 9 AM and at the weekend from 8 AM to 10 AM.
Busta House Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available 7 AM to 9 AM on weekdays and 8 AM to 10 AM on weekends
  • A bar/lounge
  • A restaurant

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1600
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • Pets are welcome and stay free
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property does not have a front desk. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Busta House
Busta House Hotel Shetland Islands
Busta House Hotel Hotel
Busta House Hotel Busta
Busta House Hotel Hotel Busta

Busta House Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 45 out of 58 reviews
Rating 8 - Good. 11 out of 58 reviews
Rating 6 - Okay. 2 out of 58 reviews
Rating 4 - Poor. 0 out of 58 reviews
Rating 2 - Terrible. 0 out of 58 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Elinor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a friendly welcome and service at Busta. Very thoughtful to make sure I had a quiet room as the hotel was busy with Christmas parties and I was travelling for work.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding. The food was great, I wish I had the recipe for the Beef in Guinness Gravy. We would have no problem staying here again.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Disliked: Amenities
lovely staff, very welcoming and friendly and attentive. While I have a deep appreciation of the significant history of the building, it is very run down and the hotel as a whole could do with an upgrade and modernisation.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy stay thank you

Friendly staff, lovely views and good food
Stayed 1 night in Jul 2024
Verified

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely historic hotel and we loved how welcoming they were to our dog as well
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our time at Busta House. The staff were outstanding and the food was excellent and aways hot.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

We just loves nice hotel with its genuine atmosphere. The staff was wonderful and caring
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Patrick

Liked: Amenities, property conditions & facilities
We loved our stay at Busta and only wished we had another day there. Staff was fantastic. The front living room for tea, whiskey or just hanging out was spectacular in charm and comfort. Historic place visited by Queen Elizabeth in 1960. Connection to Shetland TV show adds another fun feature. Great location — less than an hour from Lerwick and close to north and west mainland areas.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

David

Restful place to stay. The “long room” was great for sitting and thinking (and reading).
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Good food, lounge and value.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel with lovely rooms. The breakfasts were wonderful! And the staff were engaging!
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, room comfort

Lovely food, lovely ambience

This was a wonderful 'chill-out' short break/honeymoon. The staff were wonderful. With the exception of one meal, which was dealt with immediately by the owners, the food was excellent and plentiful. The rooms are desperately in need of refurbishment but still comfortable and cosy. Thankyou, Busta House, you made our time with you special
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Findlay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night sta5

Great stay. Food was good and friendly staff too.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in the Shetlands.

This Hotel offered excellent service, the room was perfect and we enjoyed our stay. We ate in the dining room for breakfast and dinner and both meals were of a high standard. We would definitely recommend to others to stay here if they came to the Shetlands and we would stay here again.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Nishant

Liked: Amenities
Amazing experience to stay. Restored old features to give an authentic historical experience
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Wenyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beatiful location with much character and history. Hearing the sound of the sea from my bedroom was very special. Excellent customer service too, I would recommend a visit.
Stayed 1 night in May 2024
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely 4 night stay at Busta House in October 2025. The building has plenty of historic character and it was nice and warm, even as autumn temperatures began to hit. The bed was very large and comfortable. The food was excellent with plenty of choice and was always served piping hot. The staff were great, friendly and always willing to help, especially Alan and the owner, Grant. There is free parking on site. The two bonuses to our stay were seeing the northern lights and what must be one of the largest whisky collections on the Island (over 200 bottles to sample!). I learned a lot about whisky over the course of our stay.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Fabulous, great service, beautiful room , brilliant food. Would definitely stay again.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Town

Third visit but first with Hotels.com. Always a welcoming reception - nice ambiance and a historic building to boot. A bit out of the way, so a car is required if staying for any length of time. Great food & superb breakfast to order.
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cracking.

Fantastic wee hotel, way better than I’d usually get for a business trip. Excellent service-really felt like I was at home. Bang on.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent two nights here and loved it. The friendliness of the staff combined with the professionalism of the chef made it a start to remember. Dog owners: although dogs are not welcome in the general areas, the hotel grounds are great and lead straight to the shingle beach. Plenty for the muppet to sniff and lots of rabbits to chase.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A real treat.

Great hotel. The staff, in particular- Andrew, Bradley and Stephanie- were excellent. Both our Breakfasts and the evening meal we had were good quality. The Whisky selection was amazing. They are refurbishing parts of the hotel, but it did not have an impact on our stay. Our room’ Muckle Roe’ could accommodate four people. What would have enhanced our stay would have been if the second bed could have been moved to one side and two comfy chairs placed by the window to really appreciate the view from the room.
Stayed 2 nights in Feb 2024