Dreams Riviera Cancun Resort & Spa - All Inclusive

VIP Access

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Where to?

Dates

April 2026

May 2026

Couples treatment room(s), sauna, hot tub, steam room, body treatments

Free minibar, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot tub
Parking included
Free Wi-Fi

Explore the area

Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580

Place, Puerto Morelos Beach
‪3 min walk‬
Place, Arrecife de Puerto Morelos National Park
‪3 min walk‬
Place, Puerto Morelos Town Square
‪4 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪22 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Premium Deluxe Tropical View Double

Excellent

Garden view
42 sq m
1 bedroom
Sleeps 4
2 Double Beds

Premium Deluxe with Plunge Pool Double Beds

Excellent

66 sq m
1 bedroom
Sleeps 4
2 Double Beds

Preferred Club Ocean View Double Beds

Wonderful

Ocean view
41 sq m
1 bedroom
Sleeps 4
2 Double Beds

Preferred Club with Plunge Pool Double Beds

Good

50 sq m
1 bedroom
Sleeps 4
2 Double Beds

Premium Deluxe Ocean View Double Beds

Very good

Ocean view
42 sq m
1 bedroom
Sleeps 4
2 Double Beds

Preferred Club Ocean Front Master Suite

Exceptional

Ocean view
112 sq m
1 bedroom
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Preferred Club Ocean Front Honeymoon Suite

Very good

Ocean view
63 sq m
1 bedroom
Sleeps 2
1 King Bed

Preferred Club Ocean View & Pool Front Double Beds

Wonderful

Ocean view
52 sq m
1 bedroom
Sleeps 4
2 Double Beds

Preferred Club Ocean View & Pool Front King Bed

Ocean view
52 sq m
1 bedroom
Sleeps 3
1 King Bed

Family Suite Premium

Garden view
83 sq m
2 bedrooms
Sleeps 7
1 King Bed and 2 Double Beds

Family Suite, Connecting Rooms (Preferred Club)

Exceptional

Partial ocean view
83 sq m
2 bedrooms
Sleeps 7
1 King Bed and 2 Double Beds

Preferred Club Ocean Front Governor Suite

Ocean view
146 sq m
1 bedroom
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Preferred Club Ocean Front Presidential Suite

Ocean view
268 sq m
1 bedroom
Sleeps 5
1 King Bed

Premium Deluxe King

Exceptional

Garden view
Sleeps 3
1 King Bed

Premium Deluxe Double

Wonderful

Garden view
Sleeps 4
2 Double Beds

Preferred Club Tropical View King

Garden view
1 bedroom
Sleeps 3
1 King Bed

Preferred Club Tropical View Double

Very good

Garden view
1 bedroom
Sleeps 4
2 Double Beds

Preferred Club Ocean Front Bridal Suite

Ocean view
1 bedroom
Sleeps 2
1 King Bed

Premium Deluxe Tropical King

Exceptional

Garden view
43 sq m
1 bedroom
Sleeps 3
1 King Bed

Premium Deluxe with Plunge Pool King Bed

Excellent

66 sq m
1 bedroom
Sleeps 3
1 King Bed

Premium Deluxe Ocean View King Bed

Exceptional

Ocean view
43 sq m
1 bedroom
Sleeps 3
1 King Bed

Preferred Club with Plunge Pool King Bed

50 sq m
1 bedroom
Sleeps 3
1 King Bed

Preferred Club Ocean View King Bed

Excellent

Ocean view
40 sq m
1 bedroom
Sleeps 3
1 King Bed

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About this property

Dreams Riviera Cancun Resort & Spa - All Inclusive

Catch some rays at the beach or spend the day relaxing at Dreams Riviera Cancun Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 9 restaurants. Housekeeping is available on request.

Dreams Riviera Cancun Resort & Spa - All Inclusive offers 486 accommodations, which are accessible via exterior corridors and feature DVD players and free minibar items. Rooms open to balconies or patios. 37-inch plasma televisions come with premium satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

This Puerto Morelos property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A health club and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Dreams Spa by Pevonia has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of Dreams Riviera Cancun Resort & Spa - All Inclusive's great beach location. During your stay, you're just a quick walk from Puerto Morelos Beach. Features include free WiFi in public areas, free valet parking and a free manager's reception.

Free WiFi
Free valet parking and self-parking
Enjoy French cuisine at Bordeaux, one of the property's 9 restaurants and 6 bars/lounges
Splash around at the waterslide or swim in the 3 outdoor pools
Indulge with facials, body wraps or body treatments at Dreams Spa by Pevonia
Services include babysitting, a children's club and dry cleaning/laundry
On-site recreation includes a gym, a steam room and a sauna
Guests have great things to say about the clean guestrooms and the pool
Just a 4-minute walk from Puerto Morelos Beach and 6 minutes by car from Puerto Morelos Town Square

Dreams Riviera Cancun Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Dreams Riviera Cancun Resort & Spa - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

The property hosts a free manager's reception daily.

Bordeaux – This restaurant specialises in French cuisine and only serves dinner.

El Patio – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.

Himitsu – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.

Oceana – This seafood restaurant specialises in seafood and serves breakfast, lunch, dinner and light fare. Open daily.

Portofino – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service (limited menu)

In-room minibar (all beverages included)

Water activities

Kayaking

Snorkelling

Land activities

Cycling

Football

Volleyball

Lessons/classes/games

Aerobics

Cooking

Dancing

Language

Yoga

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Free valet parking on site
Limited on-site valet and self parking

Food and drink

2 beach bars
6 bars/lounges
9 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

Bordeaux
El Patio
Himitsu
Oceana
Portofino

Things to do

3 outdoor pools
Archery
Beach volleyball
Billiards/pool table
Boat tours
Children's pool
Fitness classes
Free bicycle rentals
Free children's club
Full-service spa
Health club
Hot tub
Kayaking
Nightclub
Parasailing
Personal motorised watercraft
Pilates classes
Sailing
Sauna
Scuba diving
Shopping
Snorkelling
Steam room
TV in common areas
Water skiing
Waterslide
Windsurfing
Yoga classes

Family friendly

3 outdoor pools
Babysitting (surcharge)
Children's pool
DVD player
Free children's club
Free rollaway/extra bed
Grocery/convenience store
In-room cot
Laundry facilities
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference centre (8,342 square foot of space)
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

12 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot tub
Hydrotherapy
In-room massages
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel

2 buildings
5 floors
At least 80% lighting from LEDs
Banquet hall
Built in 2009
Comprehensive recycling policy
Designated smoking areas
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Free rollaway/extra bed

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Jetted bathtub
Separate bathtub and shower
Slippers
Towels provided

Entertainment

37-inch plasma TV with premium satellite channels
DVD player
IPod dock

Food and drink

24-hour room service
Free bottled water
Free stocked minibar

Access via exterior corridors
Air conditioning (climate-controlled)
Ceiling fan
Cleaning products are eco-friendly
Desk
Free local calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Mobile key entry
Phone
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Dreams Riviera Cancun Resort & Spa - All Inclusive

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)
Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dreams Riviera Cancun All Inclusive Puerto Morelos

Dreams Riviera Cancun Puerto Morelos

Dreams Riviera Cancun Inclusi

Dreams Riviera Cancun Resort All Inclusive Puerto Morelos

Dreams Riviera Cancun Hotel Puerto Morelos

Dreams Riviera Cancun Resort Spa

Dreams Riviera Cancun Resort Spa All Inclusive

Dreams Riviera Cancun Resort Spa Optional All Inclusive

Dreams Riviera Cancun Resort & Spa - All Inclusive Reviews

8.6

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

6/10 Okay

James E

8 Jan 2026

Liked: Cleanliness, property conditions & facilities

Management needs training in customer services, drinks are diluted too much.. juices are not juices they put so much water… not enough personal to run an efficient business.

Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Travelled with family

8 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff was fantastic, the food was pretty good but we had to get to meals early. Same with the beach (6am to get a chair). I didn’t know what the VIP section of the beach meant? New Year’s Eve was awesome. We’d definitely go back for that week.

Stayed 4 nights in Dec 2025

10/10 Excellent

Claudia

8 Jan 2026

Stayed 5 nights in Jan 2026

10/10 Excellent

Angel

Travelled with family

7 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Amazing vacations.

Stayed 4 nights in Dec 2025

8/10 Good

Sudhindra

Travelled with partner

7 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First, the property is amazing and the suite we got was stunning ocean and pool view with jacuzzi. The services were quick and responsive. The room was pretty clean and tidy with notes from the maid. Everything was great until when it came to eating, the options were very limited for someone with food restrictions. If you are a vegan or a vegetarian please look elsewhere because the options are little to none. Most of the meals for us was bread slices and fruits. I hope the hotel listens to our comments, and have some vegan options, as egg is considered vegetarian, which many of us don’t eat.

Stayed 1 night in Jan 2026

10/10 Excellent

Manuk, Paramus

7 Jan 2026

One of the best parts of our trip was the massage experience. It was incredibly relaxing and professionally done, making it a true highlight of our stay. The resort itself was beautiful, the room was spotless, and the staff were friendly and attentive throughout. The amenities were excellent, and everything felt well maintained and comfortable. Overall, this stay was one of the best parts of our trip, and we would absolutely return

Stayed 4 nights in Nov 2025

10/10 Excellent

Darren

5 Jan 2026

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Treated like royalty.

Stayed 2 nights in Jan 2026

6/10 Okay

Alan

Travelled with partner

5 Jan 2026

Liked: Cleanliness, property conditions & facilities

The room was alright but we needed to call to have the fridge stocked. The staff was ok. Some were really nice many not so nice

Stayed 4 nights in Jan 2026

6/10 Okay

macie denise, marion

Travelled with family

5 Jan 2026

Liked: Cleanliness, staff & service, amenities

Pool temperature was well-heated and very pleasant. Some of the steps are obscure and treacherous at night. I fell because I didn't see a step where there was one. A woman fell about five minutes behind me on the same step. The bellhops lost two items of mine because my bag arrived unzipped and turned inside out. The staff was very friendly and accommodating.

Stayed 7 nights in Dec 2025

10/10 Excellent

Jory

Travelled with partner

4 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Clean room, complimentary club access, they take Expedia VIP status seriously.

Stayed 1 night in Jan 2026

6/10 Okay

Sherry

Travelled with partner

3 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

room was great- it’s a great resort for kids- but for adult quietness not so much. The french restaurant, italian and the japanese was very good. The trying to be charged extra for wine a couple times was not appreciated and to find out diff people were offered diff prices felt more like i was in cuba- but management addressed it. however it caused unnecessary stress and interfered in our trip taking time away. the massage , facial and reflexology was a disappointment- all done at once. The massage alone on a different day was fine. We supposedly won a raffle for 3 free nights new year’s eve but I haven’t seen any evidence of that yet despite asking a few times. I’ll end on a good note - the new years dance was the best of the trip!

Stayed 7 nights in Dec 2025

8/10 Good

Jaeyoung

Travelled with family

2 Jan 2026

Liked: Cleanliness, staff & service, amenities

Aged but well maintained Hoteliers were very friendly and kind

Stayed 4 nights in Dec 2025

6/10 Okay

Azusa

2 Jan 2026

Stayed 3 nights in Dec 2025

10/10 Excellent

Alicia

Travelled with family and small children

1 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All the staff were very helpful & nice. The food was very good at all the restaurants. Rooms were clean and fridge was restocked everyday. The pizza & burgers by the pool were delicious. my grandkids couldn’t get enough of the ice cream

Stayed 4 nights in Dec 2025

10/10 Excellent

Jo Frances

30 Dec 2025

Stayed 1 night in Dec 2025

10/10 Excellent

Ana

30 Dec 2025

Stayed 5 nights in Dec 2025

8/10 Good

Abdolreza

Travelled with family and small children

29 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Bad experience with Hyatt World promotion!. The quality of the meals was not as good as we expected.

Stayed 4 nights in Dec 2025

8/10 Good

Stephany, Tres Rios

Travelled with family and small children

28 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The pool staff was amazing, with the pool activities and the waiters. The kids pool was always at a great temperature

Stayed 4 nights in Dec 2025

10/10 Excellent

Annette

Travelled with family

28 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Everything was very good. No complaints

Stayed 5 nights in Dec 2025

4/10 Poor

Mehdi

28 Dec 2025

Stayed 1 night in Dec 2025

10/10 Excellent

Girish Chandulal

Travelled with family

28 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort was great. Loved staying there. Just the shower design was not that good. It was a “shower” room and after showering the water would trail out of the shower also

Stayed 6 nights in Dec 2025

10/10 Excellent

Gehua, Troy

28 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

We highly enjoyed our stay at Dreams Riviera Cancun during Christmas 2025. The activities are well arranged. Santa Claus arrived at noon on the 25th with parachuting, which is quite a pleasant surprise.

Stayed 5 nights in Dec 2025

10/10 Excellent

Javier

25 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great staff

Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

25 Dec 2025

Stayed 4 nights in Dec 2025

8/10 Good

Rasha, Brsitow

25 Dec 2025

Stayed 4 nights in Dec 2025

Dreams Riviera Cancun Resort & Spa - All Inclusive

Choose dates to view prices

Photo gallery for Dreams Riviera Cancun Resort & Spa - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Premium Deluxe Tropical View Double

Premium Deluxe Tropical View Double

View all photos for Premium Deluxe with Plunge Pool Double Beds

Premium Deluxe with Plunge Pool Double Beds

View all photos for Preferred Club Ocean View Double Beds

Preferred Club Ocean View Double Beds

View all photos for Preferred Club with Plunge Pool Double Beds

Preferred Club with Plunge Pool Double Beds

View all photos for Premium Deluxe Ocean View Double Beds

Premium Deluxe Ocean View Double Beds

View all photos for Preferred Club Ocean Front Master Suite

Preferred Club Ocean Front Master Suite

View all photos for Preferred Club Ocean Front Honeymoon Suite

Preferred Club Ocean Front Honeymoon Suite

View all photos for Preferred Club Ocean View & Pool Front Double Beds

Preferred Club Ocean View & Pool Front Double Beds

View all photos for Preferred Club Ocean View & Pool Front King Bed

Preferred Club Ocean View & Pool Front King Bed

View all photos for Family Suite Premium

Family Suite Premium

View all photos for Family Suite, Connecting Rooms (Preferred Club)

Family Suite, Connecting Rooms (Preferred Club)

View all photos for Preferred Club Ocean Front Governor Suite

Preferred Club Ocean Front Governor Suite

View all photos for Preferred Club Ocean Front Presidential Suite

Preferred Club Ocean Front Presidential Suite

View all photos for Premium Deluxe King

Premium Deluxe King

View all photos for Premium Deluxe Double

Premium Deluxe Double

View all photos for Preferred Club Tropical View King

Preferred Club Tropical View King

View all photos for Preferred Club Tropical View Double

Preferred Club Tropical View Double

View all photos for Preferred Club Ocean Front Bridal Suite

Preferred Club Ocean Front Bridal Suite

View all photos for Premium Deluxe Tropical King

Premium Deluxe Tropical King

View all photos for Premium Deluxe with Plunge Pool King Bed

Premium Deluxe with Plunge Pool King Bed

View all photos for Premium Deluxe Ocean View King Bed

Premium Deluxe Ocean View King Bed

View all photos for Preferred Club with Plunge Pool King Bed

Preferred Club with Plunge Pool King Bed

View all photos for Preferred Club Ocean View King Bed

Preferred Club Ocean View King Bed

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About this property

Dreams Riviera Cancun Resort & Spa - All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Water activities

Land activities

Lessons/classes/games

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom