The Pyramid Cancun By Oasis - All Inclusive

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Where to?

Dates

July 2025

August 2025

Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers

Couples treatment room(s), sauna, hot tub, steam room, body treatments

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
All-inclusive
Room service
Spa

Explore the area

Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500

Aquaworld
‪10 min walk‬
Iberostar Cancun Golf Course
‪13 min walk‬
Delfines Beach
‪2 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪20 min drive‬

Room options

1 bedroom, free minibar, in-room safe, blackout curtains

Suite Pyramid Master

Exceptional

Sleeps 3
2 Double Beds OR 1 King Bed

Pyramid Standard

Sleeps 1
1 King Bed OR 2 Double Beds

Suite Pyramid Junior

Sleeps 4
1 King Bed OR 2 Double Beds

Pyramid Standard

Good

Sleeps 4
1 King Bed OR 2 Double Beds

Pyramid Ocean Front

Sea view
Sleeps 4
1 King Bed OR 2 Double Beds

Sian Kaan Standard

Sleeps 2
1 King Bed

Sian Kaan Master Suite

Very good

Sleeps 2
1 King Bed

Similar properties

Pool
All-inclusive
Spa
Kids pool

for 1 room

includes taxes & fees

28 Jul - 29 Jul

About this property

The Pyramid Cancun By Oasis - All Inclusive

Family fun on the beach, with outdoor pool, near Iberostar Cancun Golf Course

Catch some rays at the beach or spend the day relaxing at The Pyramid Cancun By Oasis - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 13 restaurants. Housekeeping is available on request.

The Pyramid Cancun By Oasis - All Inclusive offers 320 accommodations with iPod docking stations and free minibar items. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, bathrobes and hairdryers. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

During your stay at The Pyramid Cancun By Oasis - All Inclusive, you're just a quick walk from Iberostar Cancun Golf Course. Free WiFi in public areas, free self-parking and 13 restaurants are available.

Free Wi-Fi in some public areas
Free self-parking
Enjoy Mexican cuisine at Benazuza Adults Only, one of the property's 13 restaurants and 13 bars/lounges
Take a swim in the outdoor pool
Indulge with hot stone massages, aromatherapy or hydrotherapy at Sensoria Spa
Services include babysitting, a free children's club and dry cleaning/laundry
On-site recreation includes an outdoor tennis court, a gym and a steam room
10 minutes by foot from Iberostar Cancun Golf Course and a 5-minute drive from La Isla Shopping Mall

The Pyramid Cancun By Oasis - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Pyramid Cancun By Oasis - All Inclusive such as a complimentary children's club and an outdoor pool.

There are 13 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 13 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a steam room and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cancun property.

Benazuza Adults Only – This fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required.

Market Place and Bites – This bistro specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

The White Box Gastrobar – This bistro specialises in international cuisine and only serves lunch. Open daily.

TunKul Food Hall – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Careyes Adults Only – This fine-dining restaurant specialises in Spanish cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included

Basic alcoholic drinks included

Room service during certain hours

In-room minibar (all beverages included)

Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Football

Tennis

Volleyball

Lessons/classes/games

Aerobics

Bartending

Cooking

Dancing

Pilates

Water fitness

Yoga

Entertainment

On-site entertainment and activities

Access to on-site nightclubs

On-site live performances

Theme parties

Languages

English, Spanish

Property amenities

Internet

Available in some public areas: Free WiFi
WiFi in public areas is free with a 4-device limit

Parking and transport

Free self parking on site

Food and drink

13 bars/lounges
13 restaurants
2 beach bars
2 coffee shops/cafes
A poolside bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Benazuza Adults Only
Careyes Adults Only
Market Place and Bites
The White Box Gastrobar
TunKul Food Hall

Things to do

4 gaming tables
6 slot machines
Arcade/game room
Basketball
Beach volleyball
Billiards/pool table
Casino (538 square foot of space)
Concerts/live shows
Evening entertainment
Fitness classes
Free beach club
Free children's club
Full-service spa
Gym
Karaoke
Outdoor pool
Outdoor tennis court
Pilates classes
Playground
Shopping
Steam room
Yoga classes

Family friendly

Arcade/game room
Children's games
Children's toys
Free children's club
Grocery/convenience store
In-room babysitting
Laundry facilities
Outdoor pool
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Computer station
Conference centre (6,458 square foot of space)
Meeting rooms

Outdoors

Beach loungers
Beach towels
Free beach cabanas
Garden
On the beach
On the waterfront
Pool loungers
Terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Spa treatment rooms
Sports massages
Steam room
Swedish massages

Accessibility

Lift

1 building
6 floors
Ballroom
Banquet hall
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Dressing gowns
Hair dryer
Shower
Towels provided

Entertainment

50-inch flat-screen TV
IPod dock

Food and drink

Coffee/tea maker
Free bottled water
Free stocked minibar
Limited room service

Air conditioning (climate-controlled)
Iron/ironing board on request
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Spring Break deposit: USD 30 per stay for guests aged under 25 years old staying between 01 February and 30 April
A tax is imposed by the city: USD 4.25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 25 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Free WiFi in public areas has a 4-device limit.

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun

Pyramid Grand Oasis All Inclusive

Pyramid Grand Oasis Cancun

Pyramid Grand Oasis

The Pyramid at Grand Oasis All Inclusive

Pyramid Grand Oasis All Inclusive All-inclusive property Cancun

Pyramid Grand Oasis All Inclusive All-inclusive property

Pyramid Oasis Inclusive inclu

The Pyramid Cancun By Oasis - All Inclusive Reviews

7.2

Good

7.6/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Good

Kevin, Stafford

Travelled with partner

14 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good stay and lots of options, wheyher it be dining or activities. I wouldve been nice to have an expanded convenience store on property. Noticed a lot of trash / empty cups laying around pool area, behind bushes, etc.. Even noticed that the next morning, same trash from day before was still not picked up.

Stayed 4 nights in Mar 2025

6/10 Okay

Elbio

Travelled with family and small children

13 Apr 2025

Liked: Cleanliness, staff & service, amenities

I came to this hotel in 2021 and loved it so much that decided to come back. But it has changed so much since the last time I came. The drinks and buffet are not as good as before. And before I actually stayed at grand oasis, this time I stayed at the pyramid. But the staff is so nice! Love their humbleness ❤️

Stayed 4 nights in Mar 2025

10/10 Excellent

Harpal

Travelled with family

13 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel the positives. * Food options are plentiful....16 different restaurants, some you have to book ahead of time either the day of or anytime during your stay. It's very easy and convenient to download the oasis app as you can naviagate the whole resort, book your restaurants, and see what activities and entertainment they have going on. * Clean rooms * Biggest pool in Cancun, make sure you get your spots early, a lot of guest get up insanely early and put there towels down. This doesn't reserve your spot but just get out there early. *Beach is what you came here for and it's one of the biggest properties in Cancun thus having one of the biggest beach areas in Cancun. Again get there early to get a good spot. The constructive criticism and additional things to know. * They give you 2 towels per room when you get your towels at the kiosk. They also give you 2 towels in your room when you first arrive. *Uber is your friend and safe, if you take the taxis or hotel transportation it's over 5x more. *Explore downtown Cancun, it's just a few minutes from this hotel. Again, it's safe to venture out. * Stay at the pyramid with the black band, that gives you more options for restaurants, private beach beds, you have to pay a little extra for them, and just an overall better experience. Overal this hotel is clean, safe, and good for familys and adults. Great atmosphere and very relaxing. All the staff is very friendly and accommodating. Will come here again.

Stayed 5 nights in Apr 2025

6/10 Okay

Nerima, Monticello

Travelled with family, Travelled with family and small children

13 Apr 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

No bell boys at the door to greet you and take your luggage to the room like other resorts I have visited in Cancun/Riviera Maya. Alcohol is completely water down, and no waiters by the pool to offer drinks. Rooms should have stand showers instead of high tubs which is hard to get out of and can fall down. There was lots of pressure by sales people to sign up for Oasis membership which is waste of time and they get you the first day before you experience the actual stay. Food was ok, don't like the part where eggs are made a pork together, for someone that does not eat pork due to religious reasons which is many in this world. They should have separate grill just for eggs and veggies and meat should be cooked on different grill which they do have right next to it, but they are not using it. The Italian restaurant was good and food was pretty good, the steakhouse is also good. Now we come to the pool area, which is really dirty and water is not maintained as it should. There was floating garbage in the pool including plastic cups, trash, etc. I think lots of people pee in the pool, and the reason is that there are not enough restrooms around pool areas, probably the reason why people pee in the pool which is disgusting. There are no lifeguards anywhere around the pool areas and pool is really big. The waiters and bartenders were pretty good and friendly. Beach/Pool towel situation is horrible no stations to exchange dirty towels,

Stayed 6 nights in Apr 2025

10/10 Excellent

Chaletin

13 Apr 2025

Stayed 4 nights in Apr 2025

10/10 Excellent

Daisy

12 Apr 2025

Liked: Cleanliness, property conditions & facilities

Excelente

Stayed 4 nights in Mar 2025

8/10 Good

Briana

Travelled with group

12 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love the hotel design the pyramid was beautiful, especially the beach view. The rooms were clean and exactly what I asked for. I wish the bars had menus but the drinks were good.

Stayed 3 nights in Apr 2025

10/10 Excellent

Somkiet

12 Apr 2025

Stayed 7 nights in Apr 2025

10/10 Excellent

Karam

Travelled with family and small children

12 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love the resort and I fully recommend for people going on vecation with family every thing there was perfect restaurants pool ocean service 10/10 don’t ever see other fake reviews from the other people trust me it’s worth every minute and dollar you spend in the pyramid but get the pyramid oceanfront it’s totally different from grand osios

Stayed 4 nights in Apr 2025

8/10 Good

Ferdousi

Travelled with family

11 Apr 2025

Liked: Cleanliness, amenities, property conditions & facilities

There was a lot of advertising going on, lot of force to accept promotions or to become members for traveling. They catch people at the entrance and make promises for free activities but then make excuses about them and don’t give the offers. This is wasting our time. There are hidden fees to everything. other than that the resort overall is good, housekeeping, waiters are pleasant. Another recommendation would be halal meat. We are Muslim and we were only able to eat the fish and veggies, we did not eat the meat meals.

Stayed 3 nights in Apr 2025

8/10 Good

Tamia

Travelled with group

11 Apr 2025

Liked: Staff & service, amenities

The resort was very nice, rooms needs to be upgraded, and food stands Thur out the resort staff should wear gloves while serving food.

Stayed 4 nights in Apr 2025

10/10 Excellent

Anisah, Riverside

Travelled with group

11 Apr 2025

Liked: Amenities, property conditions & facilities

Fun hotel overall!!

Stayed 2 nights in Apr 2025

8/10 Good

Ahmad, Miami

10 Apr 2025

Stayed 3 nights in Apr 2025

2/10 Terrible

Robert

Travelled with family

9 Apr 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Sadly we had a very bad experience here for 9 days with help on our 2nd last day From broken glass by pools that takes hours to clean Ants in bedroom…. Unhappy staff galore They dont tell u kids can only eat at 3 places until you get there … so dining with family is low

Stayed 8 nights in Apr 2025

10/10 Excellent

Parihar

9 Apr 2025

Liked: Amenities, property conditions & facilities

I loved everything about this hotel! Clean rooms, friendly staff, and a nice atmosphere.

Stayed 3 nights in Apr 2025

8/10 Good

Monica Calbar da

Travelled with family and small children

9 Apr 2025

Liked: Amenities, property conditions & facilities

Disliked: Cleanliness

The rooms were not very clean

Stayed 2 nights in Apr 2025

10/10 Excellent

Edin

9 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great service

Stayed 5 nights in Apr 2025

6/10 Okay

Jorge Luis Montalvo

Travelled with family

9 Apr 2025

Liked: Property conditions & facilities

Room cleaning service is the worst I've seen.

Stayed 7 nights in Apr 2025

10/10 Excellent

Angelica Liliana

Travelled with family and small children

8 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything WAS PERFECT

Stayed 4 nights in Mar 2025

10/10 Excellent

Israel

8 Apr 2025

Stayed 7 nights in Mar 2025

10/10 Excellent

Maliya

Travelled with group

8 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed for four days and got a room upgrade to a master suite free of charge !

Stayed 3 nights in Apr 2025

6/10 Okay

Leonel

7 Apr 2025

Disliked: Staff & service

Property is really nice but staff is rude

Stayed 5 nights in Mar 2025

8/10 Good

Nathanael

7 Apr 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

Decent buffet for sian kahn visitors. Facilities were in need of refurbishment. Would have been better if there were more in-resort night life - the surrounding area is crime infested, so having to go else where for night life was not possible for those who are offput by illicit activities.

Stayed 5 nights in Mar 2025

10/10 Excellent

Daniel

7 Apr 2025

Stayed 7 nights in Mar 2025

10/10 Excellent

Eric

Travelled with family

7 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property

Stayed 6 nights in Mar 2025

The Pyramid Cancun By Oasis - All Inclusive

Choose dates to view prices

Photo gallery for The Pyramid Cancun By Oasis - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Suite Pyramid Master

Suite Pyramid Master

Pyramid Standard

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Suite Pyramid Junior

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Pyramid Standard

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Pyramid Ocean Front

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Sian Kaan Standard

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Sian Kaan Master Suite

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About this property

The Pyramid Cancun By Oasis - All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Land activities

Lessons/classes/games

Entertainment

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

The Pyramid Cancun By Oasis - All Inclusive Reviews

Reviews

Good

7.6/10

7.2/10

7.4/10

7.2/10

7.8/10

Reviews

8/10 Good

Kevin, Stafford

Kevin

6/10 Okay