Townhouse Boutique Hotel

4.0 star property
VIP Access

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Photo gallery for Townhouse Boutique Hotel

2 outdoor pools
Serves lunch, dinner and brunch
Rooftop terrace
Front of property
Deluxe Penthouse, 2 Bedrooms, Private Pool | Premium bedding, in-room safe, desk, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
Calle Segunda Baillo No 36-88, Cartagena, Bolivar, 130001
  • Place, Clock Tower
    ‪3 min walk‬
  • Place, Walls of Cartagena
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Room

10.0 out of 10
Exceptional
(7 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Superior Room

10.0 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Quadruple Room, 2 Queen Beds, Balcony, City View

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 2 Bedrooms

  • 46 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Deluxe Penthouse, 2 Bedrooms, Private Pool

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

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About this property

Townhouse Boutique Hotel

This hotel features 2 outdoor pools, a restaurant and a bar/lounge. Free full breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a rooftop terrace and a coffee shop/cafe are on-site.
Townhouse Boutique Hotel offers 10 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 50-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool.
Our customers tell us that they can't get enough of the helpful staff at Townhouse Boutique Hotel. During your stay, you're just a quick walk from Clock Tower. Enjoy features like free breakfast and free WiFi in public areas, plus 2 outdoor pools.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Members Only, a theme restaurant that serves sushi
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Clock Tower and 11 minutes on foot from Cartagena de Indias Convention Center
  • Airport shuttle service available for a fee
Townhouse Boutique Hotel offers its guests 2 outdoor swimming pools and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Townhouse Boutique Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Cartagena hotel.

Guests are served a free full breakfast on weekdays from 8:00 AM to noon and at the weekend from 8:00 AM to 11:00 AM.
Members Only – This theme restaurant specialises in sushi and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Townhouse Rooftop – This tapas bar serves brunch, lunch and dinner. Open daily.
Members Only – This coffee shop only serves breakfast. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available 8:00 AM to noon on weekdays and 8:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Members Only
  • Members Only
  • Townhouse Rooftop

Things to do

  • 2 outdoor pools
  • 24-hour pool access
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 120000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Townhouse Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access is available 24 hours a day.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Townhouse Boutique Hotel Cartagena
Townhouse Boutique Cartagena
Townhouse Boutique
Townhouse Boutique Hotel Hotel
Townhouse Boutique Hotel Cartagena
Townhouse Boutique Hotel Hotel Cartagena

Townhouse Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 327 out of 417 reviews
Rating 8 - Good. 42 out of 417 reviews
Rating 6 - Okay. 26 out of 417 reviews
Rating 4 - Poor. 9 out of 417 reviews
Rating 2 - Terrible. 13 out of 417 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Shanika

Liked: Cleanliness
It was super loud. Couldn’t go to sleep until 3am every morning. Bring earplugs!
Stayed 3 nights in Dec 2025

10/10 Excellent

Christopher

Stayed 4 nights in Dec 2025

10/10 Excellent

Jannette

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location. Staff was very helpful.
Great location!
Stayed 4 nights in Dec 2025

10/10 Excellent

Amit

Stayed 2 nights in Dec 2025

8/10 Good

Horst

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean and the beds comfortable. The location was perfect for walking everywhere. The staff was accommodating. We had some minor glitches but they were taken care of immediately so no problem. The roof top was nice but smaller than expected
The rooms were so nice and cheery
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Whimsical and fun hotel in a great location. All the amenities are top notch!
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and customer service was 100%
Stayed 1 night in Dec 2025

8/10 Good

David

Stayed 1 night in Dec 2025

10/10 Excellent

Silvia

Stayed 1 night in Dec 2025

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, clean room, and beautiful roof -top restaurant/ bar.
Stayed 1 night in Dec 2025

6/10 Okay

Marie, London

Stayed 5 nights in Nov 2025

10/10 Excellent

keith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lau who works the front desk is amazing! She should be commended. She went above and beyond and even suggested an awesome free tour for us to do. She made our stay the best helping with directions and recommendations whenever we needed.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ana Maria

Stayed 5 nights in Nov 2025

10/10 Excellent

Whitney

Liked: Cleanliness, property conditions & facilities
Top tier service, clean rooms and great food. The penthouse is dope and the private pool is comfortable. I’ll definitely stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Rishab

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We booked the Condor Suite (with a pool) and had a fantastic stay! The staff is quick and courteous, the rooms are well equipped and clean, the beds are comfy and the showers are good. The breakfast was tasty and we enjoyed the rooftop views. My only critique is that the showers didn’t have closed doors so water would spill out at times. Overall, 5/5, I would highly recommend this place and stay here again!
Stayed 3 nights in Nov 2025

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and really helpful. Loved the pool on the terrace of our suite room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Raquel, Homestead

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My stay at the Townhouse Boutique Hotel was simply exceptional. This hotel truly has it all: spotless cleanliness, a warm and modern atmosphere, and a sense of comfort that you feel from the moment you arrive. What really sets this place apart is its staff. They are kind, diligent, and incredibly knowledgeable. Always willing to help, they offer great recommendations and make you feel genuinely welcomed and cared for. The location is also perfect—central, safe, and very convenient for getting around. In summary, a wonderful experience. I would absolutely return and highly recommend this hotel.
Stayed 5 nights in Nov 2025

10/10 Excellent

ISABELDINA

Stayed 3 nights in Nov 2025

10/10 Excellent

FADILAH

Stayed 3 nights in Nov 2025

10/10 Excellent

Carl

Stayed 1 night in Oct 2025

2/10 Terrible

Jamie

Disliked: Cleanliness, property conditions & facilities, room comfort
I don't think the woman managing the desk in the evenings is mean to work in the service industry.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ana Guadalupe

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room staff was friendly, view was amazing . Great hotel, I will definitely stay there again
Stayed 4 nights in Oct 2025

10/10 Excellent

Mario

Stayed 1 night in Oct 2025

10/10 Excellent

Lina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!!! This hotel looks brand new. The place is beautiful, very modern maintaining the magic of the traditional Cartagena. The service was great, Laura, from reception, was the best turist guide that we could get. She knows the best places to visit. Finally, location, location, location!! The hotel is just a few steps from the main turistic attractions such as the "Torre del Reloj". In conclusion, I have stayed here twice and I already want to come back. Thank you Townhouse Boutique Hotel 😊
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Townhouse Boutique Hotel Cartagena was wonderful from start to finish. I had a few booking issues upon arrival, but Jesse and Laura at the front desk handled everything within moments. Their professionalism, kindness, and attention to detail truly impressed me and set the tone for my visit. For fellow Americans, communication is easy — most of the staff speak fluent English and go out of their way to make you feel comfortable. The room was modern, stylish, and full of personality, with fun artwork and clever design touches. Though not huge, the space was efficiently arranged and spotless, making it both cozy and practical. Everything worked perfectly, and I appreciated how the décor reflected Cartagena’s creative energy. The rooftop bar was easily the highlight of my stay. Located on the 5th floor, it offers a cool escape from the city’s heat, with refreshing coastal breezes and a vibrant atmosphere. The menu was exactly what I hoped for, and the staff up there were friendly and attentive. Overall, the Townhouse Boutique Hotel blends modern comfort with great service and a fun, welcoming vibe. I’d absolutely stay here again — whether for the rooftop views, the excellent staff, or simply the relaxed energy that makes Cartagena unforgettable.
Stayed 1 night in Oct 2025