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Serenissima Boutique Hotel

5.0 star property

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Breakfast and dinner served, Mediterranean cuisine
Superior Suite, 1 King Bed with Sofa bed , Porch | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Porch
Reception
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Skoufon 4, Chania, Crete Island, 73131
  • Place, Old Venetian Harbor
    ‪1 min walk‬
  • Place, Maritime Museum of Crete
    ‪2 min walk‬
  • Place, Chania Central Market
    ‪5 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed , Porch

Superior Suite, 1 King Bed with Sofa bed , Porch | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Suite, 1 King Bed with Sofa bed , Porch

  • 41 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Terrace

Superior Suite, 1 King Bed with Sofa bed, Terrace | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Suite, 1 King Bed with Sofa bed, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About this property

Serenissima Boutique Hotel

Luxury hotel connected to a shopping centre in Chania with a restaurant
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include coffee/tea in a common area, concierge services and dry cleaning.
Serenissima Boutique Hotel offers 7 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Chania hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Serenissima Boutique Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Old Venetian Harbor. Features include free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Serenissima Restaurant, a fine-dining restaurant that serves Mediterranean cuisine
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Steps from Old Venetian Harbor and Etz Hayyim Synagogue
  • Airport shuttle service available for a fee
  • Dogs welcome free of charge (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at the luxury Serenissima Boutique Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Mediterranean Chania hotel.

The hotel hosts a free manager's reception daily.
Serenissima Restaurant – This fine-dining restaurant specialises in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

No Boutique Certification – This property has not received an official certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.
The property is a member of Historic Hotels of Europe.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 500 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Serenissima Restaurant

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • No lift

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 October to 31 May:
  • One of the dining venues
  • Bar/Lounge

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 9 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 32 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Serenissima Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Serenissima Boutique Hotel Chania
Serenissima Boutique Hotel
Serenissima Boutique Chania
Serenissima Boutique
Serenissima Boutique Hotel Chania, Crete
Serenissima Hotel Chania
Serenissima Boutique Hotel Hotel
Serenissima Boutique Hotel Chania
Serenissima Boutique Hotel Hotel Chania

Reviews

Serenissima Boutique Hotel Reviews

9.8

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 135 out of 146 reviews
Rating 8 - Good. 9 out of 146 reviews
Rating 6 - Okay. 1 out of 146 reviews
Rating 4 - Poor. 0 out of 146 reviews
Rating 2 - Terrible. 1 out of 146 reviews

Reviews

10/10 Excellent

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at several hotels during our honeymoon in Greece and this was by far our favorite! The rooms are spacious and clean, and the bed was extremely comfortable. We loved the area as well and the breakfast was delicious. Highly recommend!
Stayed 3 nights in Aug 2025

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The stay at this hotel was wonderful. The staff were extremely friendly and provided everything upon request. We loved our room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Bob

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in very convenient location close, but not too close to the old town. Loved the aesthetics and amenities as well as very helpful and friendly staff. Highly recommend this hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great charming hotel
Stayed 3 nights in Jun 2025

8/10 Good

Dalliah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely stay

A lovely hotel right in the centre of Chania’s old town. We had a really nice stay and fantastic breakfasts throughout the trip. Note that I have a lot of allergies and they were catered for. So thank you very much. The only thing was that our room had one window which looked out onto the courtyard. Meaning if you had the blind open you didn’t get any privacy. I’d suggest a netted curtain here so that you can have both privacy and daylight. Otherwise a lovely trip with very accommodating staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

nicole a, capital heights

Travelled with partner
Liked: Amenities
Great service
Stayed 4 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing boutique hotel located in the heart of the old town, but on a quiet street. Staff is very friendly and helpful. Breakfast was delicious.
Stayed 2 nights in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

santhosh, fairfax

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3-night stay in Chania Old Town

A beautiful boutique hotel, perfectly located for exploring Chania and close to the harbour. We stayed in a standard room (no 1) which was very clean and comfortable but not spacious. The a la carte breakfast was fantastic - the best hotel breakfast ever!
Stayed 3 nights in May 2024

10/10 Excellent

Donna

Liked: Staff & service, property conditions & facilities, room comfort
Our host was awesome. We were arriving much later than planne and then had trouble parking late at night. The host came out to find us to bring our luggage and show us where to find them!! Exceptional.
Stayed 3 nights in May 2024

10/10 Excellent

Terance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel on the pedestrianised area of Chania in a very central location just behind the waterfront - convenient for a multitude of restaurants and bars - with very knowledgeable and extremely helpful staff
Stayed 1 night in May 2024

10/10 Excellent

Marlena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, service, and location!
Stayed 3 nights in Apr 2024

10/10 Excellent

Allan, Bethlehem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serenissima is situated in the heart of the old town. There is no car traffic in the area, so the hotel staff has to meet your taxi at a prearranged spot and lead you to the hotel. The hotel is an old Venetian/Ottoman house that has been nicely converted. The room we had was large, clean and nice. The staff is always helpful and the breakfast is good. The one criticism is that there is no handrail along the top flight of steps going to the top floor. I'd strongly recommend asking the hotel staff to help you with your luggage.
Stayed 2 nights in Apr 2024

10/10 Excellent

michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet charming hotel close to the more chaotic harbour area. Spacious rooms, nice service.
Stayed 4 nights in Oct 2023

10/10 Excellent

Myriam

Beautiful hotel!
Stayed 3 nights in Oct 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Martina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Breakfast in the morning was a plus too! The staff was so nice and welcoming and the room was absolutely perfect. Highly recommend!
Stayed 1 night in Aug 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the tranquility and exquisite design just a dream!
Stayed 2 nights in Aug 2023

8/10 Good

Alyssa, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Serenissima Boutique Hotel. The staff was very kind and the rooms were clean and comfortable. The location of the hotel was perfect for walking to many close restaurants and shopping. The only negative would be if you have a rental car, there is no parking at the hotel (you have to walk to it) and it’s very difficult to find parking near by. Overall, we would definitely stay again!
Stayed 4 nights in Jul 2023

10/10 Excellent

Jeannine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is a hidden gem! It’s absolutely gorgeous and everyone is so welcoming and nice. We took the ferry over from Athens and we weren’t sure about transportation so the hotel booked it for us, we just paid the driver. The breakfast is absolutely delicious and you order from the menu. Everyone that works here goes above and beyond. We would give this place 10 ⭐️ if that option was available 🤩
Stayed 2 nights in Jul 2023