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Holiday Inn Express Charleston-Civic Center by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Charleston-Civic Center by IHG

Free daily buffet breakfast
Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Eco-friendly toiletries, hair dryer, towels, soap
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
100 Civic Center Drive, Charleston, WV, 25301
  • Place, Charleston Coliseum & Convention Center
    ‪2 min walk‬
  • Place, Haddad Riverfront Park
    ‪8 min walk‬
  • Place, Charleston Town Center
    ‪8 min walk‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Ground Floor

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Ground Floor

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

9.4 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room

9.4 out of 10
Exceptional
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.4 out of 10
Very good
(35 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(101 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Ground Floor

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Ground Floor

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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Lobby
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About this property

Holiday Inn Express Charleston-Civic Center by IHG

This smoke-free hotel features a fitness centre, a business centre and conference space. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning and laundry facilities. Housekeeping is available on request.
Holiday Inn Express Charleston-Civic Center by IHG offers 196 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Charleston-Civic Center by IHG. During your stay, you're just a quick walk from Charleston Coliseum & Convention Center. You'll find features such as free WiFi in public areas, plus a gym and a business centre.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and conference space
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Charleston Coliseum & Convention Center and 5 minutes on foot from Laidley Court Shopping Center
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. A fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Holiday Inn Express Charleston-Civic Center by IHG. For a fee, parking is available.

This Charleston hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Civic Center
Holiday Inn Express Civic Center Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Charleston
Hotel Holiday Inn Express Civic Center Charleston
Charleston Holiday Inn Express Civic Center Hotel
Hotel Holiday Inn Express Civic Center
Holiday Express Civic Center

Holiday Inn Express Charleston-Civic Center by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 674 out of 1166 reviews
Rating 8 - Good. 277 out of 1166 reviews
Rating 6 - Okay. 112 out of 1166 reviews
Rating 4 - Poor. 57 out of 1166 reviews
Rating 2 - Terrible. 46 out of 1166 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities
Staff was very nice, breakfast was excellent, and the room was really clean!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay overall. Convenient location, comfortable and clean room, breakfast options were good.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the breakfast was good.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, curious staff, despite a significant amount of check-ins due to an event in town.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Great clean room, front desk staff welcoming and good breakfast Thanks
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Delia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel! Easy check-in with friendly staff!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
It was clean and staff friendly
Stayed 1 night in Jan 2026
Verified

8/10 Good

Natali

Liked: Staff & service
For the price it was a nice stay with a good breakfast
Stayed 1 night in Oct 2025
Verified

8/10 Good

Kelci

Liked: Cleanliness, staff & service, amenities
The room was clean and the hotel was right across from the convention center doors so I could just walk over for my event
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

JoAnn

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quite.,,staff were nice. Easy in, easy out. Good location to interstates. Room amenities were nice
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding breakfast nice room Easy walk to downtown
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great breakfast!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable will stay here again on my next visit
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alec

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, smelled good, great customer service. Would stay again!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Maribeth

Liked: Amenities
Friendly staff, very clean and neat hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Brice

Liked: Cleanliness, staff & service, amenities
Yes. Room was nice and staff was courteous
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, comfortable bed, and excellent price.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities
Great room. Great staff. Great breakfast selection.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Yvette

Liked: Cleanliness, staff & service, amenities
The room was clean. The beds were comfortable. Hotel was located right across the road from our show we were going to see. The breakfast was actually pretty good. Had a little bit of everything. The staff from the person checking us in to all the house keeping staff I came in contact with were very friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tish

Liked: Staff & service, property conditions & facilities
Perfect location, easy to get to, just a few blocks from downtown river walk and all the shops and restaurants.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Don

Great breakfast. Comfortable bed. Clean and updated bath small room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Breakfast was convenient and well stocked. Staff were very friendly and helpful
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the location, friendly staff and clean facility.
Stayed 1 night in Oct 2025