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Holiday Inn Express Charleston-Civic Center by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Charleston-Civic Center by IHG

Reception
Lobby sitting area
Exterior
Premium bedding, desk, laptop workspace, blackout curtains
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
100 Civic Center Drive, Charleston, WV, 25301
  • Charleston Coliseum & Convention Center
    ‪2 min walk‬
  • Haddad Riverfront Park
    ‪6 min walk‬
  • Charleston Town Center
    ‪8 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Ground Floor

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Ground Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds (Extra Floor Space)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communication Accessibility)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communication Accessibility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Eco-friendly toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Ground Floor

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Ground Floor

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Bar (on property)

Charleston Marriott Town Center

  • Free airport shuttle
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (1000)
The price is €117
for 1 room
includes taxes & fees
21 Jun - 22 Jun
Charleston Marriott Town Center

About this property

Holiday Inn Express Charleston-Civic Center by IHG

Hotel in Charleston with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a business centre and conference space. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning and laundry facilities. Housekeeping is available on request.
Holiday Inn Express Charleston-Civic Center by IHG offers 196 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Charleston-Civic Center by IHG. During your stay, you're just a quick walk from Charleston Coliseum & Convention Center. You'll find features such as free WiFi in public areas, plus a gym and a business centre.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and conference space
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Charleston Coliseum & Convention Center and 5 minutes on foot from Laidley Court Shopping Center
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. A fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Holiday Inn Express Charleston-Civic Center by IHG. For a fee, parking is available.

This Charleston hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5.00 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Civic Center
Holiday Inn Express Civic Center Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Charleston
Hotel Holiday Inn Express Civic Center Charleston
Charleston Holiday Inn Express Civic Center Hotel
Hotel Holiday Inn Express Civic Center
Holiday Express Civic Center

Holiday Inn Express Charleston-Civic Center by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 662 out of 1064 reviews
Rating 8 - Good. 239 out of 1064 reviews
Rating 6 - Okay. 83 out of 1064 reviews
Rating 4 - Poor. 45 out of 1064 reviews
Rating 2 - Terrible. 35 out of 1064 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Dave

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was dirty dirty. Stains on walls, food on floor. Dirt in all floor corners. Extreme dust. The beds were missing a top sheet. Gross
Stayed 1 night in Mar 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Tawni

Disliked: Cleanliness, property conditions & facilities
The room was messy. There were plastic wrappings and candy on the floor. Hangers were thrown in the closet. Soap was empty in bathroom. The front desk staff were helpful. That’s it. Do not recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight stop on a longer trip. We’ve stayed here before and will again. Quiet room, very good breakfast — the cinnamon rolls were excellent, as always.
Stayed 1 night in Mar 2025

8/10 Good

Madison

Stayed 1 night in Mar 2025

8/10 Good

Kayla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Stayed 1 night in Feb 2025

8/10 Good

Tasha

Stayed 1 night in Feb 2025

8/10 Good

Amy, Davis

Liked: Staff & service, property conditions & facilities
Price and location is right for work in Charleston.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the cleanest hotel that ive stayed at in a very long time. In addition - everything in the room furnishings etc. Were in excellent condition. Could have used a new mini fridge- but, the one there worked. A one cup hot water maker would be good separate from the coffee maker would be nice- so- the tea doesnt taste like coffee. They did charge me extra money when i got there called an incidental fee.
Stayed 1 night in Feb 2025

10/10 Excellent

Hunter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. I have stayed here several times and have always been impressed.
Stayed 1 night in Feb 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Kaitlyn

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived the room they put us in wasn’t done being cleaned obviously. We walked in and the toilet had something in it, the surfaces wasn’t wiped or cleaned off, trash cans were not put back or had liners in them. Will not be staying there again!
Stayed 1 night in Feb 2025

10/10 Excellent

Brenda

Stayed 1 night in Feb 2025

10/10 Excellent

John

Stayed 1 night in Feb 2025

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is very convenient, right off the expressway.
Stayed 1 night in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant and clean

Our stay was brief, but so pleasant. The room was very comfortable and clean. It's good to know there's a fine motel in the Charleston area
Stayed 1 night in Feb 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Yolanda

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, couldn't have asked for a better stay
Stayed 1 night in Feb 2025

8/10 Good

Autumn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed overnight for a concert. The parking attendant was super sweet and made sure all guests had room to park. The rooms were clean and updated. The breakfast was normal and the surfaces were clean and organized. Overall a good experience. I would recommend this hotel to others.
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot is a mess, needs to be resurfaced. Everything else was great.Location across from Colesium was amazing!
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Travelled with family
Stayed 1 night in Feb 2025