Tru by Hilton Charleston Ashley Phosphate

2.5 star property

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Photo gallery for Tru by Hilton Charleston Ashley Phosphate

Exterior
Business centre
Seasonal outdoor pool
Lobby
Desk, laptop workspace, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Gym

Explore the area

Map
2475 Prospect Drive, North Charleston, SC, 29406
  • Northwoods Mall
    ‪20 min walk‬
  • Whirlin' Waters Adventure Waterpark
    ‪6 min drive‬
  • United States Air Force Charleston Air Force Base
    ‪10 min drive‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪12 min drive‬

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru by Hilton Charleston Ashley Phosphate

Hotel in North Charleston with free breakfast and fitness centre
This hotel features a fitness centre, coffee/tea in a common area and a microwave in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a 24-hour front desk are on-site.
Tru by Hilton Charleston Ashley Phosphate offers 121 accommodations with a hairdryer. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The free breakfast at Tru by Hilton Charleston Ashley Phosphate gets high marks from our customers. During your stay, you'll be within walking distance of Northwoods Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, a lift and coffee/tea in a common area
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 8 minutes by car from Charleston Tanger Outlets and 8 minutes from North Charleston Coliseum and Performing Arts Center
  • Cats and dogs welcome for a fee
Tru by Hilton Charleston Ashley Phosphate offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. The business-friendly Tru by Hilton Charleston Ashley Phosphate also features coffee/tea in common area, a lift, and a microwave in a common area. Free self parking is available.
Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Charlston Ashley Phosphate
Tru by Hilton Charleston Ashley Phosphate Hotel
Tru by Hilton Charleston Ashley Phosphate North Charleston
Tru by Hilton Charleston Ashley Phosphate Hotel North Charleston

Tru by Hilton Charleston Ashley Phosphate Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 904 out of 1184 reviews
Rating 8 - Good. 178 out of 1184 reviews
Rating 6 - Okay. 55 out of 1184 reviews
Rating 4 - Poor. 21 out of 1184 reviews
Rating 2 - Terrible. 26 out of 1184 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jerrica

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, clean and simple. Effective for quick trips.
Stayed 1 night in Feb 2025

10/10 Excellent

Emmanuel

Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Travelled with group
Liked: Amenities
Really nice and helpful desk welcoming gal.
Stayed 1 night in Mar 2025

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Friendly staff and comfy beds
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that assisted us with checking in was very friendly & the process was seamless. The lobby was very clean with beautiful seating areas, there is a store in the lobby to purchase snacks & there is a bar & pool table in the lobby. The elevator was clean & didn’t smell & was easy to access from the lobby. The rooms are clean, updated, spacious with great water pressure from the shower. The cost of the room was very reasonable & they also have a hot breakfast buffet. The hotel is conveniently situated near the freeway, near various dining options & retail stores. We will definitely be back in the future.
Stayed 1 night in Mar 2025

10/10 Excellent

Blanche

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and clean
Stayed 1 night in Feb 2025

10/10 Excellent

Kenneth, Cayce

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Parking was a little tight but other wise great. Breakfast was not included
Stayed 1 night in Dec 2024

10/10 Excellent

Derrick

Stayed 1 night in Dec 2024

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

RaJaun

Liked: Cleanliness, staff & service, property conditions & facilities
Room design and spacious bathrooms.
Stayed 2 nights in Feb 2025

8/10 Good

Jeremy

Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Stayed 1 night in Jan 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was great ! Very friendly staff and the room was clean . Beds were comfy . Close to shops and restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

Alaysha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. I appreciate the rooms having tile/laminate flooring and not dirty, stinky carpet. Hotel is very modern and I thoroughly enjoyed my stay overnight. It was too cold to use the outdoor pool but I did walk outside and check it out. Nice pool area and lounge with pool table.
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good, close to a lot of stores/restaurants
Stayed 2 nights in Feb 2025

10/10 Excellent

RICHARD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location, property nicely kept, good breakfast.
Stayed 2 nights in Feb 2025

6/10 Okay

Rachel

Not bad.
Stayed 1 night in Oct 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so impressed with this hotel. It was clean and affordable
Stayed 1 night in Feb 2025

8/10 Good

Cooper

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Good option for work

Second stay in this hotel. Your average Tru. Trus are my go-to and this is a solid option. So minor repairs are needed to the check in counter, but room was nice. Would stay again.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like this hotel chain. My only issue is the water is not hot and just shy of lukewarm. Other than that everything is comfortable and accommodating.
Stayed 2 nights in Feb 2025

2/10 Terrible

Jason

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Full mattress on a queen frame, don’t get conned!

Booked the queen bed, room had queen frames but a full size mattress not a queen. Obvious from the pics!
Full size mattress
Not a queen!
Stayed 2 nights in Dec 2024

10/10 Excellent

Teresa

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues
Stayed 1 night in Jan 2025

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Margaret

Liked: Cleanliness, amenities
The room and bathroom were nice - clean, up to date, well maintained. The check in process was slow as there was only one person working the hotel when I arrived and she had been called to help with a TV not working. She was nice, polite and apologetic - she was not the problem! There should have been someone at the front desk (it was no later than 9 pm) - I waited at least 10 minutes to check in and the lobby was unattended.
Stayed 1 night in Feb 2025