2/10 Hirveä
Jenese, Charlotte
Matkusti perheen kanssa, Matkusti pienten lasten kanssa
27.9.2025
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was by far the worst hotel experience. I booked a room for my best friend and her children, and from start to finish it was a nightmare.
• Cleanliness: Rooms are only cleaned every 3 days (very unusual), and when we asked for towels, the front desk said none were available—we had to wait a whole day for fresh ones. The first room (315) smelled strongly of smoke and hadn’t been cleaned. The second room (515) didn’t smell like smoke, but the blow dryer had hair on it, the phone and iron were sticky, the microwave was filthy, the walls were dirty, and there was a hole behind the toilet stuffed with paper. Completely unacceptable.
• Smell: Each hallway has heavy air freshener to mask the mold, cigarette, and weed smell.
• Breakfast: Disgusting. The only thing fresh was the fruit. We even saw homeless people coming in just to eat breakfast.
• Safety & Location: The hotel is in a very sketchy area—definitely not near Uptown as advertised. We witnessed obvious drug activity and even prostitution happening right in front of the building.
The fact that this place is listed as a 4–5 star hotel on Expedia is beyond misleading. The pictures online do not reflect reality. This property is extremely run down, unsafe, and poorly maintained.
The only “positive” was that our second room didn’t reek of smoke. That’s it.
I would never recommend this hotel to anyone. Save yourself the headache, money, and disappointment.
Jenese
Yöpyi 4 yötä syyskuussa 2025