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Courtyard by Marriott Ballantyne

3.0 star property

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Photo gallery for Courtyard by Marriott Ballantyne

Property amenity
View from property
Property amenity
Breakfast and dinner served, American cuisine
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast available
  • Gym

Explore the area

View in a map
15635 Don Lochman Lane, Charlotte, NC, 28277
  • Place, The Amp Ballantyne
    ‪3 min walk‬
  • Place, Reclining Bulls Statue
    ‪8 min walk‬
  • Place, Ballantyne Country Club
    ‪19 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room | Smart TV, Netflix, iPod dock

Suite, 1 Bedroom

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Balcony

9.8 out of 10
Exceptional
(8 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Balcony (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(24 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Courtyard by Marriott Ballantyne

Suburban hotel with 24-hour fitness centre and 24-hour business centre
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Courtyard by Marriott Ballantyne offers 90 accommodations with iPod docking stations and a safe. Guests can make use of the in-room fridges and coffee/tea makers.

Smart televisions come with premium cable channels and Netflix. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request. Renovation of all guestrooms was completed in March 2023.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Ballantyne. During your stay, you're just a quick walk from The Amp Ballantyne. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at Bistro, a bistro that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 10 minutes by car from Quail Hollow Club and 12 minutes from Topgolf
Courtyard by Marriott Ballantyne offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There's an onsite 24-hour business centre. The business-friendly Courtyard by Marriott Ballantyne also features a garden, a picnic area, and laundry facilities. Free self parking is available.

This 3-star Charlotte hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Bistro – This bistro specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistro

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Outdoors

  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1998
  • Comprehensive recycling policy
  • Double-glazed windows
  • Renovated guestrooms - March 2023
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPod dock
  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 15.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ballantyne Marriott
Courtyard Ballantyne
Courtyard Ballantyne Marriott
Courtyard Marriott Ballantyne
Courtyard Marriott Ballantyne Charlotte
Courtyard Marriott Ballantyne Hotel
Courtyard Marriott Ballantyne Hotel Charlotte
Marriott Ballantyne
Courtyard by Marriott Ballantyne Hotel
Courtyard by Marriott Ballantyne Charlotte
Courtyard by Marriott Ballantyne Hotel Charlotte

Reviews

Courtyard by Marriott Ballantyne Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 376 out of 604 reviews
Rating 8 - Good. 143 out of 604 reviews
Rating 6 - Okay. 46 out of 604 reviews
Rating 4 - Poor. 18 out of 604 reviews
Rating 2 - Terrible. 21 out of 604 reviews

Reviews

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for an event at the amphitheater. It was a great walking distance for the concert. The staff was fantastic, and the hotel was wonderful. Very clean and nice.
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Heleen, Westlake Village

Stayed 3 nights in Aug 2025

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025

2/10 Terrible

Heleen, Westlake Village

Disliked: Cleanliness, staff & service, property conditions & facilities
I had an extremely disappointing experience with the food at this hotel. The chicken wings were drenched in oil, cold in the middle, and clearly just dropped into a fryer, leaving a thick layer of fat and grease that made them completely inedible. I returned them immediately, saying they were disgusting. The grilled cheese was equally bad, smothered in butter and impossible to eat. Both meals were returned, yet I was still charged at checkout.
Stayed 1 night in Aug 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, property conditions & facilities
The room was not cleaned my last night there. I returned at 9:15 that evening and found the room had not been touched. I had to go to the front desk for clean towels.
Stayed 3 nights in Aug 2025

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No more or less than expected.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and location.

Check in was quick and easy. Friendly staff. Conveniently located by the highway with tons of restaurants nearby. Het a balcony room for the added space. Quiet area and hotel also has a bistro downstairs with indoor pool.
Stayed 1 night in Aug 2025

10/10 Excellent

Heath

Business traveller
Liked: Cleanliness, staff & service, amenities
pool was closed 3 of my 5 days
Stayed 4 nights in Jul 2025

6/10 Okay

Neil

Travelled with family
The pillow were awful quality. They were like flat bricks.
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Stayed 1 night in Jul 2025

10/10 Excellent

christian

Stayed 1 night in Jun 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle, Palm Beach Gardens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and great staff
Stayed 1 night in Jun 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very respectful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jessica

Stayed 1 night in Jun 2025

8/10 Good

Holly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I requested a two Queen bed room and was given a King bed with a pullout sofa bed. I was not told about the change, but we made it work. I would have liked to know that beforehand.
Stayed 1 night in Jun 2025

10/10 Excellent

Zachary

Stayed 1 night in Jun 2025

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the scenery great for taking pictures
Stayed 1 night in May 2025

10/10 Excellent

Shanajea

Stayed 2 nights in May 2025

10/10 Excellent

Shana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and felt safe. The general manager went above and beyond for us.
Stayed 2 nights in Apr 2025

10/10 Excellent

kathy

Stayed 2 nights in Apr 2025

2/10 Terrible

Michael

Disliked: Cleanliness
Stayed 3 nights in May 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. At least free coffee in the morning would have been nice. I had to wait almost 15 minutes to get 1Cup of coffee. But overall a very nice place to stay.
Stayed 3 nights in Apr 2025