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Hampton Inn & Suites Charlotte Steele Creek

2.5 star property

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Photo gallery for Hampton Inn & Suites Charlotte Steele Creek

Lobby
Free daily buffet breakfast
Lobby
Indoor pool, open 10:00 AM to 9:00 PM, pool loungers
Minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
6220 Caden Rd, Charlotte, NC, 28278
  • Place, Charlotte Premium Outlets
    ‪9 min walk‬
  • Place, Lake Wylie
    ‪3 min drive‬
  • Place, Spectrum Center
    ‪17 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪12 min drive‬

Room options

View all photos for Basic Studio, 1 King Bed with Sofa bed, Refrigerator & Microwave (Wet bar)

Desk, laptop workspace, blackout curtains, iron/ironing board

Basic Studio, 1 King Bed with Sofa bed, Refrigerator & Microwave (Wet bar)

8.8 out of 10
Excellent
(6 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

50-inch flat-screen TV with satellite channels, TV

Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

9.4 out of 10
Exceptional
(27 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

50-inch flat-screen TV with satellite channels, TV

Room, 1 King Bed, Accessible (Roll-In Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

50-inch flat-screen TV with satellite channels, TV

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(35 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

50-inch flat-screen TV with satellite channels, TV

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

50-inch flat-screen TV with satellite channels, TV

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King 1 Bedroom Suite Microwv/Fridge/Wet Bar

  • Sleeps 2

Hearing Accessible Studio Suite With 1 King Bed, Fridge And Microwave-Non-Smoking

  • Sleeps 4

1 King Microwv/Fridge/Wet Bar Studio Suite Ns

  • Sleeps 4

King Suite With Mobility Accessible Tub-Non-Smoking

  • Sleeps 4

1 King Mobility Access With Tub Nonsmoking

  • Sleeps 2

King Room With Sofa Bed, Microwave And Refrigerator – Non-Smoking

  • Sleeps 4

Guest Room With 2 Queen Beds, Mobility Accessible With Tub-Non-Smoking

  • Sleeps 4

2 Queen Room Fridge and Microwv

  • Sleeps 4

Hearing Accessible Room With Two Queen Beds-Non-Smoking

  • Sleeps 4

King Room With Accessible Roll In Shower-Non-Smoking

  • Sleeps 2

King Mob Acc Tub Micwv Frdg Studio Ste Ns

  • Sleeps 4

King Room With Sofa Bed, Microwave, Fridge And Mobility Accessible Tub-Non Smoking

  • Sleeps 4

King Room With Sofa Bed

  • Sleeps 4

Studio, 1 King Bed With Sofa Bed, Accessible, Bathtub

  • Sleeps 4

King Room With Microwave/Fridge

  • Sleeps 4

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About this property

Hampton Inn & Suites Charlotte Steele Creek

This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area and a business centre. Change of towels is available on request
Hampton Inn & Suites Charlotte Steele Creek offers 132 accommodations with coffee/tea makers and a hairdryer. 50-inch flat-screen televisions come with premium satellite channels.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Charlotte Steele Creek. During your stay, you're just a quick walk from Charlotte Premium Outlets. Free breakfast, free WiFi in public areas and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 1-minute drive from Charlotte Premium Outlets and 13 minutes from Carowinds Theme Park
  • Pets welcome for a fee
Hampton Inn & Suites Charlotte Steele Creek offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Free breakfast is served daily. The business-friendly Hampton Inn & Suites Charlotte Steele Creek also features coffee/tea in common area, laundry facilities, and a corner/local shop. Parking is available for a fee.

This Charlotte hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 3.87 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 3.87 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn & Suites Charlotte Steele Creek Hotel
Hampton Inn Suites by Hilton Charlotte Steele Creek
Hampton Inn Suites by Hilton Charlotte/Steele Creek
Hampton Inn & Suites Charlotte Steele Creek Charlotte
Hampton Inn & Suites Charlotte Steele Creek Hotel Charlotte

Hampton Inn & Suites Charlotte Steele Creek Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 395 out of 550 reviews
Rating 8 - Good. 79 out of 550 reviews
Rating 6 - Okay. 43 out of 550 reviews
Rating 4 - Poor. 16 out of 550 reviews
Rating 2 - Terrible. 17 out of 550 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Upon arrival the shuttle van was parked in the middle of the unloading section so we had to carefully park in front of it. The room was clean and the shower was hot. Parking light was out in the parking lot. They had two nice big sitting areas where we could play cards or have coffee in the morning. They didn't have any sheets or blankets for the hide a bed couch so we had to go back downstairs and get them. The breakfast was very nice and had a variety of items. One morning the sausages were undercooked.
Stayed 3 nights in Nov 2025

8/10 Good

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

Clifford

Stayed 2 nights in Nov 2025

10/10 Excellent

Nicholas

Stayed 3 nights in Nov 2025

10/10 Excellent

Reynaldo

Stayed 2 nights in Nov 2025

2/10 Terrible

Jill

Stayed 3 nights in Oct 2025

10/10 Excellent

Damaris

Stayed 3 nights in Nov 2025

10/10 Excellent

Yevgeniy, west palm beach

Business traveller
Liked: Cleanliness, property conditions & facilities
Good location. Clean
Stayed 4 nights in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean!! Large suite! Only room left but got it for a great price. Comfortable bed, room temperature was right. Shower pressure was great and plenty of towels. Love that you can check in online and get a digital key to skip the front desk. Only thing I would suggest is the front desk staff to great guest as they are coming in as I was not greeted. One of the staff members did speak when I left and came back in from getting food but the other times I left the hotel, I was not acknowledged. Loved the amenties as well. Very close to nearby restaurants and Harris Teeters is right across the street. About 18 minutes from Uptown with light traffic. Heavy traffic took about 25 minutes to get there. Would stay again if ever in the area.
Stayed 1 night in Nov 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff!
Stayed 1 night in Oct 2025

10/10 Excellent

Thea Renate

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice, spacious room
Stayed 2 nights in Oct 2025

10/10 Excellent

Janell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean The staff was very friendly and always working to make sure the place was clean and needs were all met!
Stayed 2 nights in Nov 2025

6/10 Okay

Brad Albert

Stayed 3 nights in Oct 2025

10/10 Excellent

Benjamin

Stayed 1 night in Nov 2025

10/10 Excellent

WILLIAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Nov 2025

10/10 Excellent

Bret

Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Stayed 1 night in Nov 2025

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Sooo bummed the pool heater was broken. I was on floor 5 and traveling alone. Doors slammed all night, just from opening and closing so loudly. 5am someone pounded on my door, woke me up screaming because i thought They were coming in. Ended up my next two nights sleeping with the table in front of the door.
Stayed 3 nights in Oct 2025

10/10 Excellent

Shawn Tyrone

Travelled with partner
Liked: Amenities
Nice hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Ramanda, Rowland

Travelled with family
Liked: Cleanliness, amenities
Outside of the property was very clean. I was charged for parking which was not discussed during check in. Bathroom was average, very dusty base boards. Room was very small for the price we payed.
Stayed 2 nights in Oct 2025

6/10 Okay

Rue

Liked: Cleanliness, staff & service
My issues with the stay had nothing to do with the staff. The breakfast was good checking in and checking out was fast and very friendly. The room was a large room and I liked it except the lighting was horrible. It was a 600+ square foot room w 3 lamps and ZERO over head lighting except for in the bathroom. It was clean except for multiple hairs I found in the bathroom shower and sink, Yuck! The other issue which was an absolute nightmare was the smell from the bathroom. Every time someone from another room used the restroom you could smell it in our bathroom that was a major problem! Also one of the main reasons I booked this room and hotel was for the indoor pool which was closed because the pools heater was broken and had been for a period of time, so no swimming! The water in the pool was literally so cold that if you were to jump in you could have been in serious trouble!! I would not recommend this room to anyone. I paid almost 400$ for 2 nights of being unable to use the full kitchen after dusk because you could barely see your hand in front of your face and smelling others use the restroom like I was at a dirty smelly gas station bathroom!! Unbelievable that this room had a 9.0 excellent/exceptional rating!! Complete waste of money and what was suppose to be a great weekend was ruined!
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The premium outlets were less than a mile away which was very convenient.
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great, clean hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Jenney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was running low in all hot foods.
Stayed 1 night in Oct 2025