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SpringHill Suites by Marriott Charlotte Southwest

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Charlotte Southwest

Desk, laptop workspace, blackout curtains, iron/ironing board
Property amenity
Exterior
Lobby lounge
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Pool
  • Parking available
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3950 Arco Corporate Drive, Charlotte, NC, 28273
  • Place, Charlotte Premium Outlets
    ‪2 min drive‬
  • Place, Carowinds Theme Park
    ‪8 min drive‬
  • Place, Billy Graham Library
    ‪10 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed

9.2 out of 10
Wonderful
(64 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(41 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

SpringHill Suites by Marriott Charlotte Southwest

Hotel with free breakfast, near Charlotte Premium Outlets
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site. Housekeeping is available on request.
SpringHill Suites by Marriott Charlotte Southwest offers 124 accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with double sofa beds. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites by Marriott Charlotte Southwest. During your stay, you'll be within walking distance of Topgolf. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Charlotte Premium Outlets and 11 minutes from Billy Graham Library
  • Cats and dogs welcome for a fee
SpringHill Suites by Marriott Charlotte Southwest offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. The business-friendly SpringHill Suites by Marriott Charlotte Southwest also features a terrace, a picnic area, and coffee/tea in common area. Parking is available for a fee.

This 3-star Charlotte hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
SpringHill Suites by Marriott Charlotte Southwest has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 3.87 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 431 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height view port in door
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 5 per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 3.87 per day
  • Pet deposit: USD 5 per day
  • Pet fee: USD 50 per accommodation, per stay plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 25 May and close on 01 September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Charlotte Southwest
Hotel SpringHill Suites by Marriott Charlotte Southwest
SpringHill Suites by Marriott Charlotte Southwest Charlotte
SpringHill Suites Marriott Charlotte Southwest Hotel
SpringHill Suites Marriott Hotel
SpringHill Suites Marriott
SpringHill Suites by Marriott Charlotte Southwest Hotel
Springhill Suites Marriott
SpringHill Suites by Marriott Charlotte Southwest Charlotte

SpringHill Suites by Marriott Charlotte Southwest Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 543 out of 801 reviews
Rating 8 - Good. 137 out of 801 reviews
Rating 6 - Okay. 59 out of 801 reviews
Rating 4 - Poor. 28 out of 801 reviews
Rating 2 - Terrible. 34 out of 801 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities
Parking was tight around the front and the lobby was situated in a strange way. Not a lot of room to move around during breakfast, very warm as the sun burned through the thin curtain in the front of the building.
Stayed 1 night in Jul 2025

10/10 Excellent

Heather

Stayed 2 nights in Jul 2025

10/10 Excellent

Alexius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, very cozy! Nice workers and great prices!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. It was immaculate. The hotel was recently renovated and was very nice.the staff was friendly and the very nice amenities.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Stayed 1 night in Jul 2025

10/10 Excellent

Ernestine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice property
Stayed 3 nights in Jul 2025

10/10 Excellent

Juan Fernando

Stayed 3 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

4/10 Poor

Dwayne

Disliked: Cleanliness, amenities
Staff was awesome,everything else was below average
Stayed 2 nights in Jul 2025

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent will be staying there again when I go to Charlotte NC
Stayed 3 nights in Jul 2025

6/10 Okay

Willa

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property itself was nice. Everything was clean. The only issue that I had is the breakfast food options were not good.
Stayed 3 nights in Jul 2025

6/10 Okay

Brenda

Travelled with family

Average

Although the front desk rep requested housekeeping service at check in for me and I asked the housekeeper in the hall if she would just remove the trash from the night before and bring clean towels nothing was done after the room was empty for over 4 hrs. Will not be staying at a Springhill Suites again I expected at least minimum service
Stayed 2 nights in Jul 2025

6/10 Okay

Dwayne

Stayed 1 night in Jul 2025

10/10 Excellent

Kanu

Stayed 1 night in Jul 2025

10/10 Excellent

Wca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very very good!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Marquise

Stayed 2 nights in Jun 2025

10/10 Excellent

DeeDee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and professional. Will stay again
Stayed 1 night in Jun 2025

8/10 Good

Margaret

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay before heading to the airport.
Stayed 1 night in Jun 2025

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alot of parking but no cameras around in parking lot. They dont seem to care if anything would or should happen to your car. Ive seen reviews of breakins and luckily our car was fine but made us uneasy.
Stayed 3 nights in Jun 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service
Great over all
Stayed 2 nights in Jun 2025

10/10 Excellent

Natalie

Stayed 1 night in Jun 2025

10/10 Excellent

Antoinaja

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Vanessa

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hello!! Whenever we come to Charlotte, this hotel is always our first choice to stay. We really enjoy this spot, but could we possibly have some GRITS on the breakfast bar? Princess also wanted to mention that it would be great to have a designated doggy area. Thanks!! :)
Stayed 2 nights in Jun 2025

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Slept great
Stayed 2 nights in Apr 2025