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Tru by Hilton Charlotte Airport Lake Pointe

Property class: 2.5

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Photo gallery for Tru by Hilton Charlotte Airport Lake Pointe

Snack bar
Lobby
Fitness facility
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208
  • Place, Billy Graham Library
    ‪1 min drive‬
  • Place, Charlotte Regional Farmers Market
    ‪1 min drive‬
  • Place, Renaissance Park
    ‪2 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(104 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(134 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

King Room-Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • Free Wi-Fi

2 Queen Beds Room

  • Sleeps 4
  • Free Wi-Fi

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4
  • Free Wi-Fi

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4
  • Free Wi-Fi

Similar properties

Free daily buffet breakfast
Hampton Inn & Suites Charlotte Airport Lake Pointe
Charlotte
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.7 out of 5, Exceptional, 1,139 reviews
The price is €104
includes taxes & fees
10 May - 11 May
Hampton Inn & Suites Charlotte Airport Lake Pointe

About this property

Tru by Hilton Charlotte Airport Lake Pointe

This smoke-free hotel features an outdoor pool, a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a meeting room are on-site. Housekeeping is available on request.
Tru by Hilton Charlotte Airport Lake Pointe offers 108 air-conditioned accommodations with a hairdryer and an iron/ironing board. LED televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Tru by Hilton Charlotte Airport Lake Pointe. During your stay, you'll be within walking distance of Billy Graham Library. Features include free WiFi in public areas and a free round-trip airport shuttle, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a meeting room and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Billy Graham Library and 7 minutes from Bank of America Stadium
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Tru by Hilton Charlotte Airport Lake Pointe offers its guests an outdoor pool and a fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A vending machine, an arcade/games room, and coffee/tea in common area are also featured at the business-friendly Tru by Hilton Charlotte Airport Lake Pointe. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This Charlotte hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.
Tru Lobby Bar – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Tru Lobby Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 02 November to 30 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Tru by Hilton Charlotte Airport Lake Pointe Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 747 out of 1067 reviews
Rating 8 - Good. 185 out of 1067 reviews
Rating 6 - Okay. 74 out of 1067 reviews
Rating 4 - Poor. 27 out of 1067 reviews
Rating 2 - Terrible. 34 out of 1067 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Chris

Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness
All
Stayed 1 night in Jan 2026

2/10 Terrible

Deborah

Travelled with partner
Im sure the place was nice. My flight was canceled. I did contact the hotel and they canceled the reservation. They said expedia would reimburse me
Stayed 1 night in Jan 2026

8/10 Good

Madhukar

Business traveller
Liked: Cleanliness, staff & service, amenities
Room were clean, well appointed and everything was working great. The improvements that are needed to make it 5 star are: 1) The water flow is bit slow and thin in faucet as well as in the shower. 2) Breakfast choices are very basic (automated Pancakes, Fruits, Yogurt, Grit, Eggs, etc) and nothing exciting for Hilton standards. Some addition like Oatmeal, Croissant, Diabetic friendly items will make it feel and taste good.
Stayed 2 nights in Jan 2026

8/10 Good

Cayla

Room was clean
Stayed 1 night in Jan 2026

10/10 Excellent

Paisley

Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Stayed 1 night in Jan 2026

8/10 Good

Joy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean and polite
Stayed 1 night in Jan 2026

10/10 Excellent

Mallory

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, staff was very helpful, and loved the coffee bar!
Stayed 1 night in Jan 2026

8/10 Good

Graham

They don’t accept chime card for deposit. It’s a bank like any other so not sure why.
Stayed 1 night in Jan 2026

8/10 Good

Ivan

Business traveller
Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Jan 2026

4/10 Poor

Micah

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities
Check-in was easy and quick, room was very clean. Great shower and comfortable beds
Stayed 1 night in Jan 2026

8/10 Good

Maddie

Liked: Cleanliness, staff & service, amenities
Staff and shuttle to the airport were great!
Stayed 1 night in Jan 2026

10/10 Excellent

Lakeema

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and curteous front desk staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Troy, Kannapolis

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, hotel was clean, staff courteous
Stayed 1 night in Jan 2026

10/10 Excellent

Raimundo

Stayed 1 night in Jan 2026

10/10 Excellent

Darnell

Stayed 1 night in Dec 2025

10/10 Excellent

Deidre

Stayed 1 night in Dec 2025

8/10 Good

Sandy

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and relatively quiet, given its proximity to the airport. The design of the room is extremely convenient and much appreciated, from hooks for hanging to ample horizontal space on which to lay a suitcase. The bathroom design is also super convenient, with the exception of the soap/shampoo/conditioner/lotion dispensers, which require a pretty strong squeeze to dispense the product. For arthritic hands, this is a challenging design. Breakfast was adequate - with a few appreciated protein options - yogurt, precooked omelet, chicken sausage. The taste was okay and accomplished the purpose of having something before leaving for a full day. Note the additional parking fee by a separate company. I'm not sure if I was charged $10 or $20 for one overnight stay of 12 hours. It would be preferable to roll the parking fee into the nightly charge.
Stayed 1 night in Jan 2026

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2025

6/10 Okay

Linda

Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Easy fast check in , clean and comfortable. The room was well stocked with basics.
Stayed 1 night in Dec 2025

10/10 Excellent

Edward, Grosse Ile

Stayed 1 night in Dec 2025