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Tru by Hilton Charlotte Ayrsley

2.5 star property

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Photo gallery for Tru by Hilton Charlotte Ayrsley

Terrace/patio
Snack bar
Lobby
Exterior
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Gym

Explore the area

View in a map
9233 Kings Parade Blvd, Charlotte, NC, 28273
  • Place, Metalmorphosis
    ‪2 min drive‬
  • Place, Carowinds Theme Park
    ‪5 min drive‬
  • Place, Spectrum Center
    ‪14 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

8.6 out of 10
Excellent
(50 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

8.8 out of 10
Excellent
(38 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(14 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru by Hilton Charlotte Ayrsley

Hotel in Charlotte with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, a snack bar/deli and a 24-hour business centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site. Weekly housekeeping is available.
Tru by Hilton Charlotte Ayrsley offers 98 air-conditioned accommodations with a safe and coffee/tea makers. 55-inch LCD televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Charlotte Ayrsley. During your stay, you'll be close to Carowinds Theme Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from Carowinds Theme Park and 13 minutes from Bank of America Stadium
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. You'll find a 24-hour business centre on site. The business-friendly Tru by Hilton Charlotte Ayrsley also features a 24-hour fitness centre, coffee/tea in common area, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this Charlotte hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Charlotte Ayrsley Hotel
Tru Hilton Ayrsley Hotel
Tru Hilton Charlotte Ayrsley
Tru Hilton Ayrsley
Tru by Hilton Charlotte Ayrsley Hotel
Tru by Hilton Charlotte Ayrsley Charlotte
Tru by Hilton Charlotte Ayrsley Hotel Charlotte

Tru by Hilton Charlotte Ayrsley Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 617 out of 1000 reviews
Rating 8 - Good. 205 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

Everything was fresh and clean and neatly organized
Stayed 3 nights in Aug 2025

10/10 Excellent

Toni, Guyton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Quiet area with lots of options! Staff was very friendly and hotel was very clean!
Stayed 3 nights in Aug 2025

10/10 Excellent

Mary

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and love how walkable the area was. Will stay again
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved My Stay!!!

Very clean and modern looking hotel
Stayed 1 night in Aug 2025

8/10 Good

Gavin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Avia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always quiet and clean
Stayed 1 night in Aug 2025

2/10 Terrible

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually do not do reviews, but I have to say, this was a terrible 2 nights. 1. The room is extremely small, cannot move around, have step side ways along the beds. Pictures on site in NO WAY show the correct size. 2. The bed was was super uncomfortable, rolled to the middle 3. The pillows made us all sweat 4. The top cover was itchy and hot, just poor material for the bedding. 5. The bed frame the mattress sat on stuck out and takes your knee cap off if you hit it. Again. Super small room, I asked for the bigger one and she said we had the biggest. Very very difficult to move around and keep suitcases and all luggage neat and orderly. We chose Tru because the reviews read well, but the sleeping was terrible.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephfon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is pet friendly. The room I was given is clean, nice laminated wood floors (No odors). I appreciate this when in properties with pets. The lobby is clean and quiet. Staff is very friendly
Stayed 1 night in Aug 2025

6/10 Okay

Jocelyne

Travelled with partner
Disliked: Property conditions & facilities
Our room did not have a microwave. The room had a particular odor rather than a crisp fresh smell.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kenyetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The the gentleman at the counter at excellent customer service an overall it was a excellent experience for first time
Stayed 1 night in Aug 2025

10/10 Excellent

Daisy

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Wonderful staff!
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Shelton

Stayed 1 night in Aug 2025

6/10 Okay

Tiffany

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but the bed sucks and very uncomfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

Hardas

Stayed 1 night in Jul 2025

8/10 Good

Wanda Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice budget friendly hotel near dining and the theme park.
Stayed 2 nights in Mar 2025

8/10 Good

Vanessa, Verona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place with friendly staff. It's very basic. No bells and whistles. Probably wouldn't stay again, but would recommend for someone looking to just shower and sleep.
Stayed 1 night in Jul 2025

10/10 Excellent

Khadijah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good
Stayed 2 nights in Jul 2025

10/10 Excellent

Heath

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Michael

Stayed 1 night in Jul 2025

10/10 Excellent

Rebekah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like was the parking. The spaces were so tight and many cars had parked over the lines, therefore, parking was very limited if coming in late. We LOVED the hotel. It was updated, clean, easy to find, and the staff was exceptional. 10/10 recommend and would definitely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

GILBERT, Doral

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Jim

Stayed 1 night in Jun 2025