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Extended Stay America Suites - Charlotte - Matthews

2.5 star property

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Photo gallery for Extended Stay America Suites - Charlotte - Matthews

Lobby
Lobby
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Restaurant

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1424 Matthews- Mint Hill Road, Matthews, NC, 28105
  • Place, Bowlero Matthews
    ‪4 min walk‬
  • Place, Sportsplex at Matthews
    ‪15 min walk‬
  • Place, Matthews Heritage Museum
    ‪2 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Lobby
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  • Breakfast included
  • Parking included
  • Free Wi-Fi
3.7 out of 5, Good, 1,018 reviews
The price is €66
includes taxes & fees
21 Jun - 22 Jun
Quality Inn & Suites Matthews - Charlotte

About this property

Extended Stay America Suites - Charlotte - Matthews

A 24-hour fitness centre, coffee/tea in a common area and laundry facilities are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out and a vending machine are on-site. Housekeeping is available on request.
Extended Stay America Suites - Charlotte - Matthews offers 123 accommodations with blackout curtains. This accommodation offers separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit.

This Matthews hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites - Charlotte - Matthews. During your stay, you're just a quick walk from Bowlero Matthews. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Bowlero Matthews and Sportsplex at Matthews
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Extended Stay America Suites - Charlotte - Matthews. Limited free parking is available on a first-come, first-served basis.

This Matthews hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
The front desk at this property is open daily from 5:30 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

WoodSpring Suites Charlotte Matthews Aparthotel
WoodSpring Suites Charlotte Aparthotel
WoodSpring Suites Charlotte
WoodSpring Suites Charlotte Matthews
Extended Stay America Suites Charlotte Matthews
Extended Stay America Suites - Charlotte - Matthews Hotel
Extended Stay America Suites - Charlotte - Matthews Matthews

Extended Stay America Suites - Charlotte - Matthews Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 208 out of 451 reviews
Rating 8 - Good. 78 out of 451 reviews
Rating 6 - Okay. 50 out of 451 reviews
Rating 4 - Poor. 45 out of 451 reviews
Rating 2 - Terrible. 70 out of 451 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

ernst

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

DesNique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Chelsea

Disliked: Cleanliness, amenities, property conditions & facilities
Blood on the ceilings and walls
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, amenities, property conditions & facilities
Nice room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Very clean rooms and dining area.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kiaia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Oct 2025
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Accessible, friendly and clean
Stayed 3 nights in Oct 2025
Verified

8/10 Good

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great and had all the amenities I needed.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Stanley E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great, clean, efficient
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, quiet hotel, nice location
Stayed 2 nights in Feb 2025
Verified

2/10 Terrible

Angel

Disliked: Cleanliness, staff & service, property conditions & facilities
People should
Stayed 8 nights in Dec 2025
Verified

2/10 Terrible

Beverly

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Did not stay for breakfast.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kiaia

Liked: Cleanliness, staff & service, property conditions & facilities
Makes you feel at home
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Shanice

Disliked: Cleanliness, amenities
The room smells and place need some updating
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kiaia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very pleasant
Stayed 1 night in Sep 2025
Verified

8/10 Good

Kirk

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shakelia

Liked: Cleanliness, staff & service, property conditions & facilities
The location was quiet and clean.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have ever stayed in thus far.
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Aristotely

Liked: Staff & service
Disliked: Cleanliness, amenities
Horrible hotel. Everything smelled horrible and was masked with air fresheners. Not recommended at all. Discussing.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Good service, nice people.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Mary

Disliked: Cleanliness, property conditions & facilities
I will not stay there again
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Timothy

Liked: Staff & service, property conditions & facilities
Exactly place to stay safe and quiet and will stay again
Stayed 2 nights in Jul 2024
Verified

4/10 Poor

Tanya

Disliked: Cleanliness
Room was dirty.
Stayed 1 night in Dec 2025