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Holiday Inn Express Chester - Racecourse by IHG

Property class: 3

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Photo gallery for Holiday Inn Express Chester - Racecourse by IHG

Sports bar, al fresco dining
Sports bar, al fresco dining
Exterior
Property amenity
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
The Racecourse, New Crane Street, Chester, England, CH1 2LY
  • Place, Chester Racecourse
    ‪1 min walk‬
  • Place, Chester City Walls
    ‪7 min walk‬
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Airport, Manchester (MAN)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

9.4 out of 10
Exceptional
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

8.8 out of 10
Excellent
(90 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.6 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room (with Free Hot Breakfast)

8.8 out of 10
Excellent
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About this property

Holiday Inn Express Chester - Racecourse by IHG

This smoke-free hotel features a bar/lounge, a 24-hour business centre and self parking. Free full breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express Chester - Racecourse by IHG offers 97 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a shower and hairdryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express Chester - Racecourse by IHG gets good marks from our customers. During your stay, you're just a quick walk from Chester Racecourse. You'll find features such as free WiFi in public areas, plus a bar and a 24-hour business centre.
  • Free full breakfast served daily
  • Free WiFi
  • Relax with a drink at the sports bar
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the central location and the helpful staff
  • Steps from Chester Racecourse and 10 minutes on foot from Chester City Walls
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 192 square feet (17 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Chester - Racecourse by IHG. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – This sports bar only serves light fare. Guests can enjoy al fresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 192 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester Holiday Inn Express Racecourse
Chester Racecourse Holiday Inn Express
Holiday Inn Express Chester Racecourse
Holiday Inn Express Racecourse
Holiday Inn Express Racecourse Chester
Holiday Inn Express Racecourse Hotel
Holiday Inn Express Racecourse Hotel Chester
Holiday Inn Express Chester-Racecourse Hotel Chester
Holiday Inn Express Chester Racecourse Hotel
Holiday Inn Express Chester Racecourse
Holiday Inn Express Chester Racecourse by IHG
Holiday Inn Express Chester Racecourse an IHG Hotel
Holiday Inn Express Chester - Racecourse by IHG Hotel
Holiday Inn Express Chester - Racecourse by IHG Chester
Holiday Inn Express Chester - Racecourse by IHG Hotel Chester

Holiday Inn Express Chester - Racecourse by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 1010 reviews
Rating 8 - Good. 308 out of 1010 reviews
Rating 6 - Okay. 93 out of 1010 reviews
Rating 4 - Poor. 32 out of 1010 reviews
Rating 2 - Terrible. 15 out of 1010 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, amenities
Staff were very welcoming and helpful. Room was really nice, everything we needed in there Breakfast was included in the price which was plentiful
Stayed 1 night in Jan 2026

2/10 Terrible

Benjamin

Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Stayed 1 night in Dec 2025

6/10 Okay

Darren

Liked: Cleanliness
Disliked: Staff & service
When we arrived on the Sunday the staff couldn't be less helpful. I am a member at IHG and the first time we stayed here the receptionist made you feel very welcome but not this time. Different receptionist I should add. We arrived before check-in but were told no rooms were available which wasn't a problem and we were told point blank nothing until 2pm. Members don't get early check-in apparently, only 'Elite members'. When we returned we were issued our room which was fine except for only being able to access half a dozen channels on the tv. A member of staff offered to sort this out for us and came up to our room scanned a few channels on the remote and said sorry I can't help it's locked??? They did offer to change our room but we didn't want to wait around until 2pm the next day. When we asked if someone could sort out the remote the next morning we were told there was no-one onsite and that we had picked the worst week to book??? On the plus side the cleaning staff were great and the 2 guys on duty on Monday morning were much better and we couldn't fault them. We have been offered a discount which is very good of them but sadly we won't stay here again
Stayed 3 nights in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Staff friendly and helpful, room clean and comfortable, breakfast good
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good standard
Stayed 1 night in Dec 2025

8/10 Good

Terry

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely perfect .Staff breakfast and the cleanliness all 5 star.
Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Friendly reception staff made check in easy, clean room and good breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Rhodelia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 2 nights in Dec 2025

8/10 Good

Victoria

Stayed 1 night in Dec 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We always stay here when we visit our Daughter. Always extremely good all round.
Stayed 2 nights in Dec 2025

8/10 Good

Adrian, CWMBRAN

Liked: Cleanliness, amenities, property conditions & facilities
Very clean with the staff being very attentive for most of the time.
Stayed 2 nights in Dec 2025

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

MRS M T

Travelled with group
Lovely helpful staff. Nice comfortable, clean room. Good walk in shower. Plenty of hot water and towels. Great self service breakfast. Complimentary drinks station with hot chocolate before bedtime!
Stayed 1 night in Dec 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well placed hotel. Less than 10 minute walk to bars, restaurants, shops etc. Plenty of parking spaces. Pleasing to the eye reception area with nice comfy seating on arrival. Small issue on checking in but the lovely Emma sorted it all out for us with the minimum of fuss. All staff were extremely friendly and always had a smile for everyone they came into contact with. Good breakfast. Would recommend.
Stayed 3 nights in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Excellent staff, they all make an extra effort, liked the Christmas Jumpers 😊👍
Stayed 2 nights in Nov 2025

10/10 Excellent

Deb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some of the guests were noisy but the hotel was nice
Stayed 1 night in Nov 2025

8/10 Good

SUSAN

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 4 nights in Dec 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, good size room, reasonable breakfast
Stayed 1 night in Dec 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

mr martyn

Disliked: Amenities
Bed was comfy. Noisy next room with connecting door
Stayed 2 nights in Nov 2025

10/10 Excellent

Martin

Travelled with partner
Great
Stayed 2 nights in Nov 2025

6/10 Okay

Felix

Business traveller
Liked: Staff & service
Beware: walls are PAPER THIN. You can hear your neighbors coughing during the night. If you're lucky, they will be quiet, otherwise bring ear plugs.
Stayed 4 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Clean, modern and great location
Stayed 2 nights in Nov 2025