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Holiday Inn Express Chester - Racecourse by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Chester - Racecourse by IHG

Exterior
Exterior
1 bedroom, in-room safe, desk, blackout curtains
Free daily full breakfast
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
The Racecourse, New Crane Street, Chester, England, CH1 2LY
  • Chester Racecourse
    ‪1 min walk‬
  • Chester City Walls
    ‪7 min walk‬
  • Chester Cathedral
    ‪7 min walk‬
  • Manchester (MAN)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

8.8 out of 10
Excellent
(75 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room (with Free Hot Breakfast)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(25 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Holiday Inn Express Chester - Racecourse by IHG

Hotel with free breakfast, steps from Chester Racecourse
This smoke-free hotel features a bar/lounge, a 24-hour business centre and self parking. Free full breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express Chester - Racecourse by IHG offers 97 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a shower and hairdryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express Chester - Racecourse by IHG gets good marks from our customers. During your stay, you're just a quick walk from Chester Racecourse. You'll find features such as free WiFi in public areas, plus a bar and a 24-hour business centre.
  • Free full breakfast served daily
  • Free WiFi
  • Relax with a drink at the sports bar
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Chester Racecourse and 10 minutes on foot from Chester City Walls
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 192 square feet (17 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Chester - Racecourse by IHG. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – This sports bar only serves light fare. Guests can enjoy al fresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 192 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester Holiday Inn Express Racecourse
Chester Racecourse Holiday Inn Express
Holiday Inn Express Chester Racecourse
Holiday Inn Express Racecourse
Holiday Inn Express Racecourse Chester
Holiday Inn Express Racecourse Hotel
Holiday Inn Express Racecourse Hotel Chester
Holiday Inn Express Chester-Racecourse Hotel Chester
Holiday Inn Express Chester Racecourse Hotel
Holiday Inn Express Chester Racecourse
Holiday Inn Express Chester Racecourse by IHG
Holiday Inn Express Chester Racecourse an IHG Hotel
Holiday Inn Express Chester - Racecourse by IHG Hotel
Holiday Inn Express Chester - Racecourse by IHG Chester
Holiday Inn Express Chester - Racecourse by IHG Hotel Chester

Holiday Inn Express Chester - Racecourse by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 548 out of 1004 reviews
Rating 8 - Good. 326 out of 1004 reviews
Rating 6 - Okay. 88 out of 1004 reviews
Rating 4 - Poor. 31 out of 1004 reviews
Rating 2 - Terrible. 11 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Karen

Liked: Staff & service, property conditions & facilities, room comfort
Bedding towels and bedroom very clean bathroom clean but soap dispencers and shower could do with a deep clean room 219
Stayed 2 nights in May 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

N

Travelled with family
Liked: Cleanliness, staff & service
Perfectly acceptable 10 years ago. No air conditioning, top floor was rather hot. Windows didn’t block sound when closed or allow air flow when open
Stayed 1 night in May 2025

10/10 Excellent

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice stay , staff very friendly especially the lady hosting at breakfast. Room clean and comfortable would definitely stay again.
Stayed 1 night in May 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All staff encountered were all friendly and helpful. An enjoyable 2night stay. Close to centre so was ideal. Would definitely stay here again.
Stayed 2 nights in May 2025

6/10 Okay

Mark

Liked: Staff & service, property conditions & facilities
Unfortunately having to pay parking on top, as this wasn't stated when we booked. We booked the hotel because we have electric car and wanted to charge onsite, the chargers were on site but NOT belong to the hotel, so none of the staff could assist, the sign associated with the chargers was not the same as the suppliers, so were unable to call for assistance too, the chargers we couldn't get to work, so we had to travel off site to charge the vehicle, disappointing. Now we know the hotel is not responsible however assistance should be there should your clients require any help? Or it should not be advertised as EV chargers on site, unless responsibility is taken to help patrons should they need it, not to simply state " they are not the hotels and we cannot help, sorry"
Stayed 1 night in May 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful,breakfast very good,bed very comfortable,overall a good stay.
Stayed 2 nights in May 2025

8/10 Good

Kenneth

No Restaurant in the evening breakfast buffet was cold hotel was okay staff were nice
Stayed 1 night in May 2025

10/10 Excellent

Ceaser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We Stayed one night and from the time we arrived to the time we left, the service was excellent. The staff were really friendly and nothing was too much trouble. We asked for a last minute late checkout and they were able to accommodate us.
Stayed 1 night in May 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay at this hotel

Great hotel location, breakfast and parking excellent.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay

Very good stay. Very comfortable beds, excellent breakfast and friendly staff. Excellent location.
Stayed 2 nights in May 2025

10/10 Excellent

Andrea

Stayed 1 night in May 2025

4/10 Poor

Tracey

Business traveller
Liked: Cleanliness, staff & service, amenities
The food was completely tasteless. ON the plus side, they have decent teabags! Very convenient for the racecourse where I was attending a conference Noisy guests in adjoining rooms (despite me asking to move as soon as I saw them in the hotel!!) who kept me awake until after 3 am, shouting and banging doors - the reception team were good and came to see them when complaints were made by myself and other surrounding rooms, however, this didn't stop them having to be told 3 times to be quiet I did speak to the hotel manager the next morning who has dealt with the issue, but it did spoil the overall experience of this hotel
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chester break

Excellent from day one.the staff were excellent from start to finish.free tea and coffee in the hotel.check in was easy and professional.nothing was a problem.breakfast was excellent and the chamber staff you didn’t really see but they were definitely there as the rooms were gleaming.we will definitely be back.looking at dates for next year.thank you everyone
Stayed 4 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Venue convenient to town, excellent staff, easy parking.
Stayed 3 nights in May 2025

10/10 Excellent

Stewart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

The room was very comfortable and the staff were all very friendly and helpful. The location of the hotel is great. Not too far from the city centre and also not too close.
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Grzegorz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok to stary shortly
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chester business stay

Business stay, basic hotel. Not far from shops and bars.
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overnight stay.

Great overnight stay. Breakfast included which was very good.Good choice of food. Complimentary tea and coffee throughout our stay. The staff were great, very friendly and helpful. Bedroom was ok bed was comfortable. Five minute walk to restaurants bars shops. We enjoyed our stay.
Stayed 1 night in May 2025

8/10 Good

Lucy

Travelled with family
Liked: Cleanliness, staff & service
It was a nice place to stay, lots to do around area, clean & comfy would go again but I did ask reception for more shower gel as there wasn’t any left in the bottle that was provided in the room she said she would but we didn’t receive it
Stayed 1 night in May 2025

8/10 Good

ROBIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room faced race course was noisy during the nightwith delivery vehicles
Stayed 5 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Road noise

Stayed 1 night in May 2025