See all properties

Embassy Suites by Hilton Chicago O'Hare Rosemont

4.0 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Chicago O'Hare Rosemont

Bar (on property)
Indoor pool
Reception
Reception
Lunch and dinner served, pizza

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
5500 N River Rd, Rosemont, IL, 60018
  • Place, Donald E. Stephens Convention Center
    ‪3 min walk‬
  • Place, Rosemont Theatre
    ‪5 min walk‬
  • Place, Fashion Outlets of Chicago
    ‪6 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪5 min drive‬

Room options

View all photos for Basic Suite, 1 King Bed, Non Smoking (Conference)

1 bedroom, in-room safe, desk, soundproofing

Basic Suite, 1 King Bed, Non Smoking (Conference)

9.4 out of 10
Exceptional
(21 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Suite, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, desk, soundproofing

Basic Suite, 1 King Bed, Non Smoking (Hearing Accessible)

9.2 out of 10
Wonderful
(30 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only)

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed, Non Smoking (Shower Only)

9.4 out of 10
Exceptional
(28 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Bathtub)

1 bedroom, in-room safe, desk, soundproofing

Basic Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Bathtub)

8.2 out of 10
Very good
(12 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

1 bedroom, in-room safe, desk, soundproofing

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(10 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Living area | 37-inch LCD TV with cable channels, TV, iPod dock

Suite, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(98 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Hearing Accessible One Bedroom Suite

1 bedroom, in-room safe, desk, soundproofing

Hearing Accessible One Bedroom Suite

  • Sleeps 4

View all photos for King Two Room Suite with Shower

1 bedroom, in-room safe, desk, soundproofing

King Two Room Suite with Shower

  • Sleeps 4

View all photos for King Conference Room

1 bedroom, in-room safe, desk, soundproofing

King Conference Room

  • Sleeps 2

View all photos for Mobility Hearing Accessible Two Queen Two Room Suite with Roll-in-Shower

1 bedroom, in-room safe, desk, soundproofing

Mobility Hearing Accessible Two Queen Two Room Suite with Roll-in-Shower

  • Sleeps 6

View all photos for Mobility Hearing Accessible One Bedroom Two Queen Suite with Tub

1 bedroom, in-room safe, desk, soundproofing

Mobility Hearing Accessible One Bedroom Two Queen Suite with Tub

  • Sleeps 6

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Two-Room Suite With 2 Queen Beds-Non-Smoking

  • Sleeps 6

View all photos for Business Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Business Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(95 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Premium bedding, in-room safe, desk, blackout curtains
Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG
  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
4.3 out of 5, Excellent, 2,765 reviews
The price is €115
includes taxes & fees
8 Mar - 9 Mar
Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

About this property

Embassy Suites by Hilton Chicago O'Hare Rosemont

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, a free airport shuttle and a free casino shuttle. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available on request.
Embassy Suites by Hilton Chicago O'Hare Rosemont offers 294 accommodations with a safe and coffee/tea makers. This accommodation is furnished with queen sofa beds. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Rosemont hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at Embassy Suites by Hilton Chicago O'Hare Rosemont gets good marks from our customers. During your stay, you're just a quick walk from Donald E. Stephens Convention Center. Free WiFi in public areas, a free round-trip airport shuttle and a free manager's reception are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at SLYCE Coal Fired Pizza Co, a family restaurant that serves pizza
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Donald E. Stephens Convention Center and 5 minutes on foot from Rosemont Theatre
  • Free airport and casino shuttle service
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Chicago O'Hare Rosemont offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5102 square feet (474 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Chicago O'Hare Rosemont. A roundtrip airport shuttle at scheduled times and A casino shuttle are free. Parking is available for a fee.

This 4-star Rosemont hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6 AM to 9 AM and at the weekend from 7 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
SLYCE Coal Fired Pizza Co – This family restaurant specialises in pizza and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 3:30 AM to 1:30 AM at scheduled times
  • Free casino shuttle
  • Parking on site (USD 39 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6 AM to 9 AM on weekdays and 7 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • SLYCE Coal Fired Pizza Co

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 5,102 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay, plus a deposit of USD 125 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10.95 per 24-hour period (3-device limit, rates may vary)
  • Fee for in-room wired Internet: USD 10.95 (rates may vary)
  • Self-parking fee: USD 39.00 per day (in/out privileges)
  • Pet deposit: USD 125 per night
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Chicago O'Hare Rosemont
Embassy Suites Hotel Rosemont Chicago O'Hare
Embassy Suites Rosemont Chicago O'Hare
Embassy Suites Chicago o`Hare Rosemont Hotel Rosemont
Embassy Suites Chicago O'Hare Rosemont Hotel
Embassy Suites Chicago O'Hare Hotel
Embassy Suites Chicago O'Hare
Embassy Suites Chicago O'Hare Rosemont
Embassy Suites by Hilton Chicago O'Hare Rosemont Hotel
Embassy Suites by Hilton Chicago O'Hare Rosemont Rosemont
Embassy Suites by Hilton Chicago O'Hare Rosemont Hotel Rosemont

Embassy Suites by Hilton Chicago O'Hare Rosemont Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 808 out of 1289 reviews
Rating 8 - Good. 269 out of 1289 reviews
Rating 6 - Okay. 107 out of 1289 reviews
Rating 4 - Poor. 60 out of 1289 reviews
Rating 2 - Terrible. 45 out of 1289 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashton

Stayed 1 night in Dec 2025

8/10 Good

Taylor, Aiea

Stayed 1 night in Nov 2025

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Got caught at the O'hare after a canceled flight. Your hotel had a room for us and was near the airport with a shuttle back to the airport. Nice room and front desk personal were great.
Stayed 1 night in Nov 2025

10/10 Excellent

MARSHA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean and great comfortable beds!!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities
Overall a good experience!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Elenore, Horse Shoe

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, comfortable, excellent service, good breakfast and evening snack. Shuttle service.
Stayed 1 night in Nov 2025

10/10 Excellent

Elenore, Horse Shoe

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful building. Comfortable. Quiet. Clean. Hospitable. Love the breakfast and the evening snack and drinks. Shuttle service excellent. Repair needed: Tub "runs" constantly. Can't fully stop it.
Stayed 1 night in Nov 2025

6/10 Okay

Joe

Travelled with partner
Liked: Cleanliness
It was just ok, nothing special
Stayed 1 night in Nov 2025

4/10 Poor

Robin

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
First when we called to confirm our reservation it could not be found. When going direct online with the hotel it was found right away. Arrived to check in and told $39 extra for parking for our no extra charges Expedia price. Walked into our room to find a crumb covered couch. The couch was saggy and very worn also. The chair was stained in multiple spots. One of the beds had large spots on the top and down the side. The tile in front of the microwave had black spots. The bathtub had drips of something down the side. Called down to the desk who gave us the choice of sending up house cleaning or change rooms. They brought us up a key for a new room and checked the room that was dirty. Comment was that "they sure missed cleaning this one" and gave us a couple of extra punch cards for drinks. Too bad we don't drink and were not going to be there during that time anyway as we had to be at the airport. Second room was better or so we thought at first. When closing the curtains later that night found spatters of something all over the inner curtain. In the bathroom the tub faucet was turned facing out towards the floor, if the water had been turned on it would have gone all over the floor. Also it was filthy dirty on the underside that was showing. The soap holder near the shower head had been broken and was attempted to be covered with caulking to cover the broken edge. The breakfast was very good the next morning with good choices and helpful staff. I did take photos.
Spots on bed 1st room
Crumbs, worn out couch 1st room
Dirty curtains 2nd room
Broken soap holder repair 2nd room
Stayed 1 night in Nov 2025

10/10 Excellent

Crystal Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an awesome three days stay here.
Stayed 3 nights in Nov 2025

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff were friendly and breakfast service was excellent. Smooth service from day one to the last day.
Stayed 2 nights in Nov 2025

10/10 Excellent

Marsha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, spacious accommodations.
Stayed 2 nights in Nov 2025

6/10 Okay

Armando

Stayed 2 nights in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean, absolutely no disrepair or even worn out items in the Room at all. Design and function of the room and hotel in general is beautiful. Parking and check in is easy. Free breakfast is great.
Stayed 1 night in Nov 2025

10/10 Excellent

Trinity

Stayed 1 night in Nov 2025

10/10 Excellent

Katrina

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful
Stayed 1 night in Nov 2025

10/10 Excellent

ZAIDOUN, nashville

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 5 nights in Nov 2025

10/10 Excellent

Isabel Espinoza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher, Antioch

Stayed 2 nights in Nov 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only gripe was 39 bucks for parking
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good pool, nice work out room
Stayed 1 night in Nov 2025

2/10 Terrible

Marquita

Disliked: Cleanliness, staff & service, amenities
Embassy Suites by Hilton – Rosemont, River Road I chose this hotel because I’ve stayed at several Embassy Suites locations before (including Downers Grove/Lombard and Puerto Rico), and they’ve always been clean and top-tier. Unfortunately, this location was the complete opposite and extremely disappointing. I checked in on November 23, 2025 after a long day of moving, since I had just moved out of my apartment and wanted a comfortable place to rest for my birthday on November 24th. At first, because I was exhausted and it was dark, I didn’t notice everything right away. But when I returned to the room the next day and turned on the heat, I heard a strange noise. When I looked above the built-in cabinet where extra blankets and linens were stored, I saw visible black mold and heavy water damage along the wall and ceiling area. On top of that, the surface of the cabinet looked like something had leaked or rotted onto it — dark, stained, and unsanitary. This alone made the room unsafe and extremely uncomfortable. To make matters worse, when I pulled back the sheets on the bed, there was a sticky jelly-like substance on the bedding. I immediately called the front desk and spoke to a staff member named Martin, who refused to come up himself and said he would send housekeeping. No one ever came. I waited. No call back. No follow-up. Nothing! The room was dirty, outdated, and potentially unsafe.I do have video evidence of the condition of the room, including the mold and th
This was on the ceiling about a cabinet that held extra blankets. Its full of mold.
The top of the cabinet that held the blankets.
Stayed 2 nights in Nov 2025

10/10 Excellent

Vicki

Business traveller
Liked: Cleanliness, staff & service, amenities
😁
Stayed 3 nights in Nov 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay close to ORD.
Stayed 1 night in Nov 2025