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Hilton Garden Inn Chicago Downtown/Magnificent Mile

3.0 star property

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Photo gallery for Hilton Garden Inn Chicago Downtown/Magnificent Mile

Indoor pool
Reception
Exterior
Lobby
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
10 E Grand Ave, Chicago, IL, 60611
  • Place, State Street
    ‪1 min walk‬
  • Place, Michigan Avenue
    ‪3 min walk‬
  • Place, Chicago Riverwalk
    ‪8 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

Junior Suite with Mobility/hearing Access Tub

  • Sleeps 4
  • Free Wi-Fi

View all photos for King Room

Premium bedding, down duvets, in-room safe, iron/ironing board

King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for King Room with Downtown City View

Premium bedding, down duvets, in-room safe, iron/ironing board

King Room with Downtown City View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down duvets, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for One King Bed, City View

Premium bedding, down duvets, in-room safe, iron/ironing board

One King Bed, City View

8.6 out of 10
Excellent
(80 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, down duvets, in-room safe, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

8.2 out of 10
Very good
(41 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed

32-inch LCD TV with satellite channels, TV

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

32-inch LCD TV with satellite channels, TV

Studio Suite, 1 Queen Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

32-inch LCD TV with satellite channels, TV

Junior Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Two Queens

Premium bedding, down duvets, in-room safe, iron/ironing board

Standard Two Queens

8.4 out of 10
Very good
(184 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 2 Queen Beds City View

Premium bedding, down duvets, in-room safe, iron/ironing board

2 Queen Beds City View

8.0 out of 10
Very good
(119 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard King

Premium bedding, down duvets, in-room safe, iron/ironing board

Standard King

8.8 out of 10
Excellent
(324 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hilton Garden Inn Chicago Downtown/Magnificent Mile

An indoor pool, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, concierge services and a 24-hour front desk.
Hilton Garden Inn Chicago Downtown/Magnificent Mile offers 361 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the sightseeing around Hilton Garden Inn Chicago Downtown/Magnificent Mile. During your stay, you're just a quick walk from Michigan Avenue. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from State Street and 4 minutes on foot from Michigan Avenue
  • Cats and dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Chicago Downtown/Magnificent Mile offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A vending machine, multilingual staff, and tour/ticket assistance are also featured at Hilton Garden Inn Chicago Downtown/Magnificent Mile.

Weber Grill – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 69 per day)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Weber Grill

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (97 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (84 centimetre high)

More

  • 23 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 69.00 per day(216 ft away; open 24 hours)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Chicago Downtown Magnificent Mile
Hilton Garden Inn Hotel Chicago Downtown Magnificent Mile
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel
Hilton Garden Inn Chicago Downtown/Magnificent Mile Hotel
Hilton Garden Inn Downtown/Magnificent Hotel
Hilton Garden Inn Chicago Downtown/Magnificent Mile Hotel
Hilton Garden Inn Downtown/Magnificent Mile Hotel
Hilton Garden Inn Downtown/Magnificent Mile
Hilton Garden Inn Chicago Downtown/Magnificent Mile Hotel
Hilton Garden Inn Chicago Downtown/Magnificent Mile Chicago
Hotel Hilton Garden Inn Chicago Downtown/Magnificent Mile
Hilton Garden Inn Chicago Downtown/Magnificent Mile Chicago
Hilton Garden Inn Chicago Downtown Magnificent Mile
Hilton Magnificent Mile

Hilton Garden Inn Chicago Downtown/Magnificent Mile Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2591 out of 4473 reviews
Rating 8 - Good. 978 out of 4473 reviews
Rating 6 - Okay. 503 out of 4473 reviews
Rating 4 - Poor. 191 out of 4473 reviews
Rating 2 - Terrible. 210 out of 4473 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Joshua

Stayed 3 nights in Feb 2026

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the train in the center of every thing. Rooms were great and staff were great. Charging for water was pretty tacky and the noise from outside was pretty loud but overall I was happy with my stay and would stay there again.
Stayed 3 nights in Feb 2026

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Feb 2026

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities
Great location! Room was clean, staff nice, loved the view from our window on the 20th floor!
Stayed 1 night in Feb 2026

10/10 Excellent

Mayfield

Stayed 1 night in Feb 2026

6/10 Okay

Elizabeth

Stayed 4 nights in Feb 2026

10/10 Excellent

Ricoya

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean.. staff was great.
Stayed 1 night in Feb 2026

10/10 Excellent

Janette, Onalaska

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, accommodating, convenient downtown location
Stayed 1 night in Feb 2026

10/10 Excellent

Daque'el

Stayed 2 nights in Feb 2026

6/10 Okay

Lee

Travelled with family
Liked: Staff & service
Hotel is in a good location right next to Grand station red line stop so easy to get to from the airport. Also good location for a 5minute walk to reach the Magnificent Mile. Reception staff friendly and helpful. Couple of let downs were that we were on the 15th floor, but was still able to hear a lot of street noise from the room with the windows closed. Maid service was only every other day and even then beds weren’t fully made, it seemed there only came to change towels and empty bins and they didn’t ever leave any extra toilet paper so we had to go to reception to get it.
Stayed 6 nights in Feb 2026

10/10 Excellent

Tasnia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous room and all the facilities. Just loved it.
Stayed 2 nights in Feb 2026

6/10 Okay

Yvette, New York

Liked: Cleanliness, property conditions & facilities
The first day I was there was great. The front desk girl was very pleasant. The room was nice but I wanted a room with a tub. It was my last 4 nights that my issues came up. I had a front desk guy who was unpleasant. He did a few things I did not appreciate. If I dealt with the girl I did on the first night I would have been fine. This hotel charges a $100 a night incidental fee which is ridiculous. I live in New York and we don’t even do that!?!?
Stayed 3 nights in Feb 2026

8/10 Good

Stuart

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very pleasant. Staff seemed friendly and helpful The snack bar was super expensive
Stayed 2 nights in Feb 2026

10/10 Excellent

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and quality for the price!
Stayed 5 nights in Feb 2026

10/10 Excellent

Peter, Auburn

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff was very helpful and courteous when I checked in. They detailed the many wonderful services available at the hotel.
Stayed 2 nights in Feb 2026

10/10 Excellent

Abigail

Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel nice staff. Location was great, however know that the hotel is not on the Magnificent Mile (Michigan Avenue) it is a couple of blocks away but still a good location!
Stayed 4 nights in Feb 2026

10/10 Excellent

Micala

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room & they gave me a view
Stayed 2 nights in Feb 2026

10/10 Excellent

Ebony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice
Stayed 3 nights in Feb 2026

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, awesome view and great bar!
Stayed 2 nights in Jan 2026

6/10 Okay

Andrea

Liked: Property conditions & facilities
Room had a great view. The location was convenient to walk to the Magnificent Mile, amazing restaurants, and other popular attractions. The lighting was inadequate at night. Took two requests to get another roll of toilet paper. The lobby had an overwhelming fragrance at all times. Many guests have allergies or migraines and are sensitive to smells. The only thing they should smell is a fresh clean smell or a neutral scent.
Stayed 4 nights in Feb 2026

6/10 Okay

Yvette, New York

Liked: Cleanliness, property conditions & facilities
I liked both the rooms I had. I liked the one with the bathtub a bit more. The hotel clerk woman who checked me in yesterday was pleasant. The front desk guy who did my 2nd check was unpleasant. I asked to charge my phone in my old room. I was up there for less than 10 minutes and he sent security to ask me to leave because they needed to clean. It’s after 5:00 pm. Hotel housekeeping are gone. I’m black and it felt racially motivated. I would give a 7
Stayed 1 night in Feb 2026

10/10 Excellent

Robert

Stayed 1 night in Feb 2026

10/10 Excellent

Tamika

Liked: Amenities, property conditions & facilities
It was but the toilet wasn’t clean
Stayed 2 nights in Feb 2026

10/10 Excellent

JORGE, CHICAGO

Stayed 3 nights in Dec 2025