Sheraton Grand Chicago Riverwalk

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Flat-screen TV, Netflix, pay films, streaming services

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool
Pet-friendly
Restaurant
Air-conditioning
Breakfast available

Explore the area

301 E North Water St, Chicago, IL, 60611

Place, Michigan Avenue
‪5 min walk‬
Place, Millennium Park
‪6 min walk‬
Place, Chicago Riverwalk
‪8 min walk‬
Airport, Chicago, IL (ORD-O'Hare Intl.)
‪34 min drive‬

Room options

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

Excellent

City view
31 sq m
1 bedroom
Sleeps 4
2 Double Beds

Room, 1 King Bed

Excellent

City view
31 sq m
1 bedroom
Sleeps 3
1 King Bed

Room, 2 Double Beds, River View

Very good

River view
31 sq m
1 bedroom
Sleeps 4
2 Double Beds

Room, 1 King Bed, River View

Very good

River view
31 sq m
1 bedroom
Sleeps 3
1 King Bed

Club Room, 2 Double Beds

Exceptional

City view
31 sq m
1 bedroom
Sleeps 4
2 Double Beds

Club Room, 1 King Bed

Wonderful

City view
31 sq m
1 bedroom
Sleeps 3
1 King Bed

Family Room, 2 Double Beds

Excellent

River view
33 sq m
1 bedroom
Sleeps 5
2 Double Beds

Junior Suite, 1 Bedroom

Excellent

City view
48 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, Lake View

Excellent

Lake view
57 sq m
1 bedroom
Sleeps 3
1 King Bed

Suite, 1 Bedroom

City view
1 bedroom
Sleeps 4
1 Double Bed

Suite, 1 Bedroom, Pool Access (River View)

River view
1 bedroom
Sleeps 7
1 Double Bed

Suite, 1 Bedroom, Lake View

Good

Lake view
66 sq m
1 bedroom
Sleeps 3
1 King Bed

Room, 1 King Bed

Very good

Lake view
31 sq m
1 bedroom
Sleeps 3
1 King Bed

Suite, 1 Bedroom

Lake view
66 sq m
1 bedroom
Sleeps 4
2 Double Beds

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

City view
31 sq m
Sleeps 4
2 Double Beds

Room, 2 Double Beds (Mobility Accessible, Tub)

Very good

City view
31 sq m
Sleeps 4
2 Double Beds

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Excellent

City view
31 sq m
Sleeps 4
2 Double Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

City view
31 sq m
Sleeps 3
1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

City view
31 sq m
Sleeps 3
1 King Bed

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Exceptional

City view
31 sq m
Sleeps 3
1 King Bed

Similar properties

Pool
Breakfast included
Pet-friendly
Restaurant

includes taxes & fees

28 Jun - 29 Jun

About this property

Sheraton Grand Chicago Riverwalk

Along with 3 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.

Sheraton Grand Chicago Riverwalk offers 1218 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets. A pillow menu is available. Flat-screen televisions come with cable channels, pay-per-view films and Netflix. Bathrooms include complimentary toiletries and hairdryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Our customers tell us they can't get enough of Sheraton Grand Chicago Riverwalk's great location. During your stay, you're just a quick walk from Michigan Avenue. You'll find features such as free WiFi in public areas, plus 3 restaurants and 2 bars.

Free Wi-Fi in some public areas
Enjoy American cuisine at Shulas Steak House, one of the property's 3 restaurants and 2 bars/lounges
Continental breakfast served daily for a fee
WiFi for a fee
Self-parking available for a fee
Take a swim in the indoor pool
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a 24-hour gym
Guests have great things to say about the helpful staff and the location
Within a 15-minute walk of Michigan Avenue and Millennium Park
Dogs welcome for a fee (restrictions apply)

Sheraton Grand Chicago Riverwalk offers its guests an indoor pool and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre and 43 meeting rooms are available. Event space at this hotel measures 125000 square feet (11613 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Grand Chicago Riverwalk. Parking is available for a fee.

This 4-star Chicago hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 11:30 AM.

Shulas Steak House – This steakhouse specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar.

LB Bistro and Patissere – This bistro specialises in American cuisine and serves breakfast and lunch. Open daily.

Link – This café specialises in American cuisine and serves breakfast and lunch. Open daily.

Chicago Burger Company – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

ChiBar – This bar specialises in American cuisine and serves dinner and light fare. Open daily.

Room service (during limited hours) is available.

Property amenities

Internet

Available in all rooms: WiFi (USD 14.95 per day)
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Covered parking on site (USD 75 per day; includes in/out privileges)
Limited on-site self parking
Wheelchair-accessible parking available

Food and drink

Daily continental breakfast available 6:30 AM to 11:30 AM for a fee: USD 32 per person
2 bars/lounges
3 restaurants
A coffee shop/cafe
Snack bar/deli

Restaurants on site

ChiBar
Chicago Burger Company
LB Bistro and Patissere
Link
Shulas Steak House

Things to do

24-hour gym
Indoor pool

Family friendly

Grocery/convenience store
In-room cot
Indoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Luggage storage
Safe at front desk
Shared microwave
Vending machine

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

125,000 square feet of conference space
43 meeting rooms
Business centre
Computer station

Outdoors

Garden
On a river
Pool loungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
8 accessible parking spaces
Assistive listening devices
Braille/raised signage
Front entrance ramp
Grab bar near toilet (89 centimetre high)
Height-adjustable showerhead
High-pile carpet in room
Lever door handles
Lift (122 centimetre wide door)
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (124 centimetre high)
Wheelchair-accessible restaurant
Wheelchairs on site

34 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Down comforter
Free cot
Pillow menu
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

Flat-screen TV with cable channels
Netflix
Pay films
Streaming services

Food and drink

Coffee/tea maker
Free bottled water
Limited room service

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are welcome for a fee per pet, per day
Only dogs are allowed
Maximum 1 (weight limit: 75 lb per pet)
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 25 per night.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Destination fee: USD 35.67 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: from approximately USD 32 per person
Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
Covered self-parking fee: USD 75 per day (in/out privileges)
A pet fee will be charged per pet, per day
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Chicago Hotel & Towers

Sheraton Chicago Towers

Chicago Sheraton

Sheraton Grand Chicago Hotel

Sheraton Grand Chicago

Sheraton Chicago Riverwalk

Sheraton Grand Chicago Riverwalk Hotel

Sheraton Grand Chicago Riverwalk Chicago

Sheraton Grand Chicago Riverwalk Hotel Chicago

Sheraton Grand Chicago Riverwalk Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

10/10 Excellent

Valancia

2 Mar 2026

Stayed 2 nights in Feb 2026

4/10 Poor

stacie

1 Mar 2026

Stayed 2 nights in Feb 2026

8/10 Good

Caitlin

28 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Hotel was clean, staff was friendly. Only downside is breakfast is buffet only.

Stayed 1 night in Feb 2026

10/10 Excellent

Cory

27 Feb 2026

Stayed 1 night in Feb 2026

10/10 Excellent

Andre

26 Feb 2026

Liked: Cleanliness, staff & service, amenities

No issue

Stayed 1 night in Feb 2026

2/10 Terrible

Omar

25 Feb 2026

Disliked: Amenities

I didn't find what I expect The room I choose is not available and they try to give me a different one

Stayed 1 night in Feb 2026

10/10 Excellent

Nicole

24 Feb 2026

Stayed 4 nights in Jan 2026

4/10 Poor

David R, Waukegan

Travelled with family and small children

23 Feb 2026

Disliked: Cleanliness

We were accommodated an early check in at 2pm, awesome! We booked a suite which basically consists of one big suite and a connecting 2 regular size bed suite. Key cards did not work for the big suite and we were only able to enter through the small room entrance. Maintenance was supposed to fix the key pad on the big suite but that never happened. AND we found a pair of shoes near a small chair…completely obvious to anyone entering the room but housekeeping somehow missed it!? The hotel was also hosting a conference for HS or college kids. They placed my family of five on the same floor, they were outside our hallway making noise until 2am. We were given a $75 room credit for “our troubles”. FYI - this room was booked with about $400 worth of “Key Credit” and we paid an additional $300 for the “family suite”. Unfortunately we will not be returning. Thx!

Stayed 1 night in Feb 2026

2/10 Terrible

Steve

Travelled with partner

23 Feb 2026

Disliked: Cleanliness

This stay was awful. I took my wife out for Valentine’s Day. We have 4 children and had to pull so many strings to make this date even happen. First issue that wasn’t a huge problem, but the room we booked could not be given to us because of over booking it. Front desk associate was very nice and accommodated us with a credit for the change/downgrade. Unfortunately, it only went downhill from there. We went up to the room and decided to watch a movie. Just to be greeted by a bed bed. 100% sure it was a bed bug (have pictures). The bug was killed and filled with blood as well. We then call the hotel staff who checked the room and believed it was a bed bug as well. Then we go down stairs to check out. No talk of any accommodations, but a “hey someone will get in contact with you regarding this.”(Valentine’s Day ruined). Since it was on Saturday/Sunday morning, staff advised someone would be in touch as soon as possible. Monday comes and no phone call or email by 3pm. I have to contact the hotel to get more information. They made it seem like they were bending over backwards to give me a refund after staying there for 4 hours and finding a bed bug. Who cares about the night ruined, the type of day it was, the strings we pulled to go to the hotel and the ultimate disgusting incident. I should just be happy with the refund… RIGHT. Thanks for doing the very bare minimum. I requested a comp night at a sister hotel to make the night I lost even. Apparently that is too much to ask for

Stayed 1 night in Feb 2026

6/10 Okay

Magdalena

Travelled with partner

23 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

I feel like the pictures on the website did not depict the way the room/bathroom actually looked which is disappointing. We were not told about the breakfast buffet either at checkin.

Stayed 1 night in Feb 2026

8/10 Good

Tris

22 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

We always get a room with a horrible.view even after requesting a river view.

Stayed 1 night in Feb 2026

10/10 Excellent

Josh

22 Feb 2026

Stayed 4 nights in Feb 2026

10/10 Excellent

Camden

21 Feb 2026

Liked: Cleanliness, staff & service, amenities

Clean room nice pool area nice area downtown

Stayed 1 night in Feb 2026

10/10 Excellent

Kristy

20 Feb 2026

Stayed 2 nights in Feb 2026

10/10 Excellent

David

20 Feb 2026

Liked: Cleanliness, staff & service, amenities

Room was great

Stayed 1 night in Feb 2026

10/10 Excellent

Lizbeth

19 Feb 2026

Stayed 1 night in Feb 2026

2/10 Terrible

Taryn

18 Feb 2026

Stayed 2 nights in Feb 2026

10/10 Excellent

Sophia, Ewing

18 Feb 2026

Stayed 2 nights in Jan 2026

4/10 Poor

Ashar

18 Feb 2026

Not clean, found a tissue with blood on the bed and a nail. It’s impossible to leave that there if it was cleaned properly. The parking barcode had a few issues. The staff is nice but not well trained for the most part…slow to respond. $75 for park is outrageous but it was normal throughout downtown so I guess I can’t complain about that. Our sink leaked, they sent someone to repair it but then no one came to clean the mess the leak cause until the next morning. Check in line was really long on their business day. Lack of preparation, they over sold

Stayed 2 nights in Feb 2026

10/10 Excellent

Brandon

17 Feb 2026

Stayed 1 night in Feb 2026

10/10 Excellent

Jose

17 Feb 2026

Liked: Cleanliness, property conditions & facilities

Great staff great room

Stayed 2 nights in Feb 2026

10/10 Excellent

Oscar

Travelled with family

17 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Clean room

Stayed 2 nights in Feb 2026

10/10 Excellent

Giovanni, Joliet

16 Feb 2026

Stayed 1 night in Feb 2026

10/10 Excellent

DreamChaser

16 Feb 2026

Stayed 1 night in Feb 2026

4/10 Poor

Jessica

16 Feb 2026

Liked: Cleanliness, staff & service, amenities

The room that I originally booked wasn’t available. The hotel was overbooked.

Stayed 2 nights in Feb 2026

Sheraton Grand Chicago Riverwalk

Choose dates to view prices

Photo gallery for Sheraton Grand Chicago Riverwalk

Reviews

Popular amenities

Explore the area

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

View all photos for Room, 2 Double Beds, River View

Room, 2 Double Beds, River View

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

View all photos for Executive Suite, 1 Bedroom, Lake View

Executive Suite, 1 Bedroom, Lake View

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

View all photos for Suite, 1 Bedroom, Pool Access (River View)

Suite, 1 Bedroom, Pool Access (River View)

View all photos for Suite, 1 Bedroom, Lake View

Suite, 1 Bedroom, Lake View

View all photos for Room, 1 King Bed

Room, 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

View all photos for Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Room, 2 Double Beds (Mobility Accessible, Tub)

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

View all photos for Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

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About this property

Sheraton Grand Chicago Riverwalk

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees