2/10 Terrible
Mohamed
18 Oct 2025
Front desk was so rude. I called and and confirmed my booking. I asked if I can do an early check in for a fee she confirmed that I can do that and the fee will be $20. I arrived at the hotel and she couldn’t do anything she said “ The system is upgrading and it’s not allowing me to create keys at this time I said OK I’ll wait outside. Please give me a call if your system is back and running people checked into the hotel. I wear it until 3 and I went there again. She disrespectfully didn’t do anything or apologize about it when I asked if this is because it’s true Expedia, she said possibly which means she lied about not having access to make keys and made me upset. She also couldn’t get me the booking even though it’s 3:45 PM and made me pay for another booking at the location. I have no time to call to cancel this or get credit for please give me a call or credit me back regarding this situation. thank you very much
Mohamed
Stayed 1 night in Oct 2025



















