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Candlewood Suites Conway by IHG

2.5 star property

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Photo gallery for Candlewood Suites Conway by IHG

In-room safe, desk, laptop workspace, iron/ironing board
Lobby sitting area
Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Communications Accessible) | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher
Point of interest
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
2360 Sanders St, Conway, AR, 72032
  • Place, Hendrix College
    ‪10 min walk‬
  • Place, Conway Dinner Theater
    ‪13 min walk‬
  • Place, Cinemark Towne Centre
    ‪13 min walk‬
  • Airport, Little Rock, AR (LIT-Clinton National Airport)
    ‪34 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Communications Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Communications Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible (Roll in Shower)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Mobility Accessible (Roll in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Roll In Shower)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Mobility Accessible (Roll In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Room amenity

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Double Beds

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed

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About this property

Candlewood Suites Conway by IHG

Hotel with free parking, near Hendrix College
Along with a fitness centre, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Conway by IHG offers 65 accommodations with a safe and coffee/tea makers. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and hairdryers.

This Conway hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

During your stay at Candlewood Suites Conway by IHG, you'll be within walking distance of Hendrix College. Enjoy features like free WiFi in public areas and free self-parking, plus a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a gym
  • 11 minutes by foot from Hendrix College and a 4-minute drive from Pickles Gap Village
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Public spaces have free WiFi. You'll find a business centre on site. A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Candlewood Suites Conway by IHG. Free self parking is available.

This Conway hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Children's games
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (91 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 6:00 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 23 May 2025 to 30 November 2025 (completion date subject to change). The following areas are affected:
  • Business centre
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 45 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 6:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Candlewood Suites Conway by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Conway
Candlewood Suites Hotel Conway
Candlewood Suites Conway Hotel Conway
Candlewood Suites Conway Hotel
Candlewood Conway
Conway Candlewood Suites

Candlewood Suites Conway by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 153 out of 360 reviews
Rating 8 - Good. 111 out of 360 reviews
Rating 6 - Okay. 53 out of 360 reviews
Rating 4 - Poor. 19 out of 360 reviews
Rating 2 - Terrible. 24 out of 360 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rob

Stayed 1 night in Sep 2025

6/10 Okay

Timaria

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Paint sell everywhere, loud noise from working being done. Paint on door walls dirty.
Stayed 1 night in Sep 2025

10/10 Excellent

vickie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was newly renovated and was a great surprise.
Stayed 1 night in Aug 2025

10/10 Excellent

Lenita

Travelled with family
Liked: Amenities
Awesome property and personnel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Marsha

Stayed 1 night in Jul 2025

6/10 Okay

Holly

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very old and rundown. Staff was wonderful!
Stayed 1 night in Jul 2025

10/10 Excellent

Dustin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great room, great staff, and great price!!!!!
Stayed 1 night in Jul 2025

2/10 Terrible

Phasit

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NEVER AGAIN!

This has to be one of the dirtiest rundown hotels that we have ever been to. From the odor of animal urin throughout the rooms to stains all over the carpet, the loveseat was tore up. No blackout drapes also the bracket of the AC was broken exposing electrical wires.. VERY UNSAFE! the telephone in the room did not work and half of the lights did not work. The lady at the front wasnt really a help and simply said they didnt have another room to move us to without even looking on her computer. I wouldnt recommend anyone to stay here
Stayed 1 night in Jun 2025

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs serious updating. The bathroom was decent, with better water pressure than other places we have stayed, but could have used a handheld shower. The carpet needs replacing. The mattress was way to soft. Otherwise I enjoyed my brief stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service
Booked a separate bedroom. Canceled on me the day of check-in
Stayed 1 night in Jun 2025

4/10 Poor

Daniel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was not super clean and up to date. The chair in the room had leather peeling off of both arms and the arms were loose like they were going to fall off. The comforters had stains on them.
Stayed 1 night in Jun 2025

2/10 Terrible

Renae

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here!

Old outdated facility. Not cleaned well & ZERO USB ports in room. No breakfast for guests. Entire experience had a "hurry up & get outta here" air about it. I couldn't believe this is an IHG property.
Stayed 1 night in May 2025

6/10 Okay

Jennifer

Stayed 1 night in May 2025

4/10 Poor

Lydia

Disliked: Amenities, property conditions & facilities
This property needs to be upgraded. The condition of the room left a lot to be desired
Stayed 1 night in May 2025

6/10 Okay

Ray, Springfield

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The room I was given smelled awful. They were able to find me another but not a great experience.
Stayed 1 night in May 2025

8/10 Good

Zach

Liked: Cleanliness, room comfort
The property was very clean. The staff efficient.
Stayed 1 night in May 2025

4/10 Poor

Kelly

Travelled with family
Disliked: Property conditions & facilities

Choose somewhere else.

Not as bad as it could have been. Bed was comfortable, shower was fine. Overall raggedy. Condom box and condom in nightstand drawer. Furniture very tattered. Hallways felt damp and smelled. No breakfast. No diet drinks. A lot of competition for same price. Will not make this choice again. Should have been $25 cheaper.
Stayed 1 night in May 2025

8/10 Good

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Katherine

Disliked: Property conditions & facilities
Smelled TERRIBLE from carpet cleaners, noisy rooms with interstate close by...toothpaste on the faucet in bathroom, ripped chair, cracked lamp shades. I left -- too smelly and noisy. I'd rather sleep in my car.
Stayed 1 night in May 2025

6/10 Okay

Scott

Business traveller, Travelled with pets, Travelled with partner
Disliked: Amenities
It served its purpose it was a place to stay while we vended that weekend. Rooms look worn the leather on the chair in the room was worn and pealing. If you pull a trailer the parking is tight.
Stayed 2 nights in Mar 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, room comfort
It was nice having a kitchen since we were there 4 nights. Staff was very friendly and accommodating. Glad they are renovating since it’s outdated.
Stayed 4 nights in Apr 2025

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Their online pictures of their rooms are not true rooms and carpets where dirty and no breakfast at all jus coffee
Stayed 2 nights in Apr 2025

10/10 Excellent

Marie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent stay. Stayed over due to jeep troubles after camping for 7 days. The bed was very comfortable and the shower was amazing. The pressure from the water was excellent.
Stayed 1 night in Apr 2025