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Allegro Cozumel All Inclusive

3.5 star property

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Photo gallery for Allegro Cozumel All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
Exterior
Property amenity
5 bars/lounges, swim-up bar, poolside bar, beach bar
1 bedroom, free minibar, in-room safe, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Bar
  • Spa

Explore the area

View in a map
Kilometro 16.5 Carretera Costera Sur, Cozumel, QROO, 77600
  • Paradise Beach
    ‪14 min walk‬
  • Mr. Sancho's Beach Club
    ‪19 min walk‬
  • Playa Mia Grand Beach and Water Park
    ‪2 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Premium Level Room

1 bedroom, free minibar, in-room safe, blackout curtains

Superior Premium Level Room

8.2 out of 10
Very good
(30 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Garden View

1 bedroom, free minibar, in-room safe, blackout curtains

Family Room, Garden View

7.6 out of 10
Good
(13 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Ultimate Dive Experience up to 3 Divers

1 bedroom, free minibar, in-room safe, blackout curtains

Premium Ultimate Dive Experience up to 3 Divers

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | 1 bedroom, free minibar, in-room safe, blackout curtains

Superior Room

7.6 out of 10
Good
(167 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite (Level)

Premium Suite (Level) | 1 bedroom, free minibar, in-room safe, blackout curtains

Premium Suite (Level)

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Ultimate Dive Experience 1 Diver/Non Divers

1 bedroom, free minibar, in-room safe, blackout curtains

Premium Ultimate Dive Experience 1 Diver/Non Divers

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Similar properties

Private beach, sun-loungers, beach towels, beach massages

Occidental Cozumel - All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
3.8 out of 5, Good, 1,004 reviews
The price is €150
includes taxes & fees
4 Oct - 5 Oct
Occidental Cozumel - All Inclusive

About this property

Allegro Cozumel All Inclusive

On private beach with 5 outdoor pools, near Nachi Cocom Beach Club & Water Sport Center
Catch some rays on Allegro Cozumel All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Allegro Cozumel All Inclusive offers 234 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to patios. Flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

A private beach, 2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Allegro Cozumel All Inclusive's great beach location. During your stay, you're just a quick walk from Arrecifes de Cozumel National Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 5 restaurants, a beach bar and a swim-up bar
  • Splash around at the free water park with a waterslide or swim in the 5 outdoor pools
  • Indulge with body scrubs, aromatherapy or body wraps at the spa
  • Services include a free children's club, a lifeguard on-site and a concierge
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a gym
  • Guests have great things to say about the location and the family-friendly amenities
  • Within a 15-minute walk of Nachi Cocom Beach Club & Water Sport Center and Paradise Beach
Allegro Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. At Allegro Cozumel All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cozumel property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Allegro Cozumel All Inclusive has 5 restaurants on site.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
In-room minibar (some restrictions)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Steam room
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Allegro Cozumel All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests booked in a Premium Ultimate Dive Experience room type must provide a PADI certification or equivalent documentation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Allegro All Inclusive
Allegro All Inclusive Cozumel
Allegro Cozumel
Allegro Cozumel All Inclusive
Cozumel Allegro
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Resort All Inclusive
Allegro Cozumel Resort All Inclusive
Allegro Resort All Inclusive
Allegro Cozumel All Inclusive All-inclusive property
Allegro All Inclusive All-inclusive property
Allegro Cozumel All Inclusive Cozumel
Allegro Cozumel All Inclusive All-inclusive property
Allegro Cozumel All Inclusive All-inclusive property Cozumel

Allegro Cozumel All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 424 out of 1004 reviews
Rating 8 - Good. 289 out of 1004 reviews
Rating 6 - Okay. 172 out of 1004 reviews
Rating 4 - Poor. 62 out of 1004 reviews
Rating 2 - Terrible. 57 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Amelia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Glorious
Stayed 5 nights in May 2025

10/10 Excellent

Troy

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely friendly and outgoing. The food was ok but the staff went out of their way to make everyone happy.
Stayed 6 nights in May 2025

10/10 Excellent

Ashley

Stayed 4 nights in Jun 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Wonderful beach, pools, and service.
Stayed 5 nights in May 2025

6/10 Okay

Barbara Kay

Stayed 7 nights in May 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had an unforgettable vacation at Allegro Cozumel! From the beautiful property to the incredible staff, every detail exceeded our expectations. The beach was breathtaking, with soft, powdery sand and crystal-clear water. There was no shortage of activities to enjoy, from swimming and snorkeling to kayaking and games. The entertainment was truly outstanding, led by an energetic and engaging team. A special shoutout to Diego (our personal favorite) whose charisma, energy, and friendliness made our experience even more fun and memorable! The food and drink options were plentiful and delicious, with excellent service at every bar and restaurant. Check-in was seamless, and the front desk staff were welcoming and helpful. We absolutely loved our time at Allegro Cozumel and can't wait to return!
Stayed 4 nights in May 2025

2/10 Terrible

Kimberly

Travelled with family and small children
Disliked: Staff & service, amenities
I never leave a review but this time I have to. I would not recommend this resort it was the worst one I have ever been to. Customer service was terrible!! Only one restaurant open and had to stand in line for 45 minutes to make a reservation and had to wait couldn’t get a reservation for 3 days.
Stayed 4 nights in May 2025

2/10 Terrible

Logan Nicole, Henley

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities
If you like eating warm bland beef stew on a day that’s hotter than the devils ***hole, you will love allegro. Food & bar beverages were extremely underwhelming at this resort, make sure to be next to a bathroom if you have the buffet. The food inspectors came on one of the days we were there & it heavily reflected in the limited options available at the buffet, resembling a sort of recession public school lunch but somehow even worse than that. Reservations for the restaurants were hard to get, but it was much better than the everyday stuff offered. Depending on what room you stay in, air conditioning is a LUXURY here, which is insane considering the weather was around 95* every day. Want to get comfortable here? Spend some time in the ocean then. In my opinion, staying at this resort was like being on the show “survivor” - ESPECIALLY if you have any food/allergy restrictions. Concerns listed above were brought to the attention of several staff members & the manager on duty, but no one seemed to care as nothing changed the entire week we stayed here. Our group booked through expedia & within the first couple days, we tried to move resorts but sadly, a refund for the remaining time was not given as an option to us. BUYER BEWARE. Allegro? More like Alleg-NO. Spend a little extra money & go somewhere else if you want it to feel like a vacation.
Stayed 6 nights in May 2025

8/10 Good

Sara Lee, Ennis

Stayed 4 nights in May 2025

10/10 Excellent

Maverick

Travelled with family
Liked: Cleanliness, amenities
Great beach. Very clear water. Water was excellent!
Stayed 7 nights in May 2025

10/10 Excellent

Susan Jean, Minneota

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a very clean and friendly resort
Stayed 7 nights in Feb 2025

6/10 Okay

Dawne

Liked: Staff & service
Stayed 3 nights in May 2025

8/10 Good

JAIME

Travelled with family
Liked: Cleanliness, amenities
The beach is beautiful, relaxing environment and secluded.
Stayed 4 nights in May 2025

10/10 Excellent

Zoila

Liked: Cleanliness, staff & service, property conditions & facilities
The resort always looks clean and the pools too
Stayed 7 nights in May 2025

6/10 Okay

Chloe L Van

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
I never write reviews, but after spending 4 nights 5 days at Allegro resort, I wanted future travelers to be warned 1. Beach was fine, not rocky, but entry into water was sharp drop off with shells. Not a large beach. Can get crowded 2. AC is limited! Rooms are hot and you can't adjust lower. It's hot, sticky and this is awful.No AC at Buffett, night show is outside 3. Food is completely awful! I realize All-inclusives are not meant for great food, but this is not edible. Breakfast is the exact same everyday and beyond limited. I would not touch the eggs or bacon for my life. Ate 1 buffet and dinner and only had bread, everything was beyond disgusting. Had the habachi 1 night because you must stay 3 nights for 1 dinner reservation. The habachi was sub-par. Never ate lunch on resort 3. Drinks, if your looking for fruity,.cute, or plentiful drinks don't come here. Bars close early, limited selection and were always out of something or another. 4. Pools were hot, not just warm, but actually warmer than the hot tub. Not refreshing and sandy bottoms. 5. Don't stay in buildings 32 or 31, next to the sewer clean out which needed cleaned everyday. Workers start early and talk loudly outside of room every morning. Plus the smell of the sewer clean out is horrible. 6. Entertainment is Mariachi band, karaoke (avoid) and Rock band (descent) the "theater" is outside and folding chairs. Rock band was good, didn't understand many of the songs, got bitten by bugs. 7. Don't go
Stayed 4 nights in May 2025

6/10 Okay

MARY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We found the food was less than average for an all inclusive. The three restaurants served similar items but dressed differently. Very disappointed with the food
Stayed 7 nights in May 2025

6/10 Okay

Daniel John

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property is great. They take really good care of the property and vegetation on the property. And the beach is the best I’ve been on while staying on Cozumel. The food however was bad. Hibachi and Mexican restaurants were ok, but the buffet dining for breakfast and dinner was poor. I expect the food to be somewhat mediocre at an AI, but the food at Allegro was less than mediocre. It was the same handful of selections for the entire 10 days of our stay. Nothing changed at all. No different themed meals from day to day, the same rice, chicken, vegetables, etc every day. It got old very quick. And then there’s the main dining area. It’s above the lobby next to the sports bar. It’s completely closed in with no ventilation or air conditioning of any kind. Did I mention it’s on the second floor? Be prepared to sweat your tail off while you’re trying to eat breakfast or dinner in this place. And lastly is the staffing. This place has no waitress or waiter services around the beach or pool. So if you’re in need of a drink at the pool or on the beach, be prepared to stand in line at the bar and wait. Also, the service staff at the restaurants are minimal. I had to find someone to ask for water or coffee at breakfast multiple days. Just not enough staff for a resort this size. It’s really a shame because the resort and beach are very nice. I will not be returning to this resort unless it changes ownership and makes some big time improvements in management.
Stayed 10 nights in May 2025

8/10 Good

Brekka

Stayed 7 nights in May 2025

6/10 Okay

Eleanor M

Liked: Cleanliness, staff & service, property conditions & facilities
Remote/isolated 25 minutes &25 US $ to town. Food quality and selection were disappointing. Italian restaurant ala carte T bone steak was tougher than sole of my shoe. The resort 3/4 empty. No people. Pool snack bar was shut for 2 out of 5 days and we couldn’t bring food from buffet to pool side. The main buffet was on top of the lobby with no windows/ no views. The beach was cleaner than we’d experienced in Playa Car. The resort and the pools were clean.
Stayed 5 nights in May 2025

6/10 Okay

Corey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like moonlit walks and to sit on the beach at night. They closed the beach and the pool at dark but left the bar opened by the beach instead of the bar in the center of the resort. The outdoor venue played very loud music til 10-10:30 nightly and you could hear it in your room as if you were there. Snorkeling on the beach is pointless. Nothing to see. Good? Cleanliness and staff were amazing! Henri and Diego specifically! Food was good. And i feel its great for littles with the water park area. It was clean! Dive company onsite was great! Thank you to Boon! Good place for the cost!
Stayed 7 nights in May 2025

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Charmaine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We brought all ages to the resort and all enjoyed themselves. Great place for the whole family. Great food, beach and rooms.
Stayed 8 nights in May 2025

2/10 Terrible

Kirk

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was rated higher on Expedia than occidental. Similar prices. Was a terrible so called resort. Tiny rooms with no room for clothes or luggage. Very dirty grounds. Ac did not work, complained several times. Hot water didn't work. No repairs until we said we were checking out and heading to occidental. 1 night was too long.
Stayed 10 nights in Apr 2025