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Allegro Cozumel All Inclusive

3.5 star property

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Exterior
Property video
Sauna, hot tub, steam room, body treatments, aromatherapy
5 outdoor pools, pool umbrellas, pool loungers
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • All-inclusive

Explore the area

View in a map
Kilometro 16.5 Carretera Costera Sur, Cozumel, QROO, 77600
  • Place, Nachi Cocom Beach Club & Water Sport Center
    ‪8 min walk‬
  • Place, Paradise Beach
    ‪14 min walk‬
  • Place, Mr. Sancho's Beach Club
    ‪19 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪25 min drive‬

Room options

View all photos for Premium Ultimate Dive Experience 1 Diver/Non Divers

Free minibar, in-room safe, blackout curtains, iron/ironing board

Premium Ultimate Dive Experience 1 Diver/Non Divers

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, Garden View

7.4 out of 10
Good
(17 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Premium Level Room

Free minibar, in-room safe, blackout curtains, iron/ironing board

Superior Premium Level Room

8.2 out of 10
Very good
(37 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Free minibar, in-room safe, blackout curtains, iron/ironing board

Superior Room

7.6 out of 10
Good
(202 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Ultimate Dive Experience up to 3 Divers

Free minibar, in-room safe, blackout curtains, iron/ironing board

Premium Ultimate Dive Experience up to 3 Divers

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite (Level)

Premium Suite (Level) | Free minibar, in-room safe, blackout curtains, iron/ironing board

Premium Suite (Level)

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
3.8 out of 5, Good, 1,000 reviews
The price is €181
includes taxes & fees
20 May - 21 May
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About this property

Allegro Cozumel All Inclusive

Catch some rays on Allegro Cozumel All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Allegro Cozumel All Inclusive offers 234 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to patios. Flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

A private beach, 2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Allegro Cozumel All Inclusive's great beach location. During your stay, you're just a quick walk from Arrecifes de Cozumel National Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 5 restaurants, a beach bar and a swim-up bar
  • Splash around at the free water park with a waterslide or swim in the 5 outdoor pools
  • Indulge with facials, hot stone massages or manicures and pedicures at the spa
  • Services include a free children's club, a lifeguard on-site and a concierge
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a gym
  • Guests have great things to say about the pool and the family-friendly amenities
  • Within a 15-minute walk of Nachi Cocom Beach Club & Water Sport Center and Paradise Beach
Allegro Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. At Allegro Cozumel All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cozumel property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Topaz – This buffet restaurant serves breakfast and dinner.
O Sole Mio – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
Sports Bar – On-site sports bar. Open daily.
Fuji – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open selected days.
Cielito Lindo – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open selected days.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
In-room minibar (some restrictions)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cielito Lindo
  • Fuji
  • O Sole Mio
  • Sports Bar
  • Topaz

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Splash pad
  • Steam room
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Allegro Cozumel All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests booked in a Premium Ultimate Dive Experience room type must provide a PADI certification or equivalent documentation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Allegro All Inclusive
Allegro All Inclusive Cozumel
Allegro Cozumel
Allegro Cozumel All Inclusive
Cozumel Allegro
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Resort All Inclusive
Allegro Cozumel Resort All Inclusive
Allegro Resort All Inclusive
Allegro Cozumel All Inclusive All-inclusive property
Allegro All Inclusive All-inclusive property
Allegro Cozumel All Inclusive Cozumel
Allegro Cozumel All Inclusive All-inclusive property
Allegro Cozumel All Inclusive All-inclusive property Cozumel

Allegro Cozumel All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 473 out of 1096 reviews
Rating 8 - Good. 313 out of 1096 reviews
Rating 6 - Okay. 192 out of 1096 reviews
Rating 4 - Poor. 72 out of 1096 reviews
Rating 2 - Terrible. 46 out of 1096 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Connie Rae

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. Thank you
Stayed 3 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, amenities
I’ve stayed here several times. Great staff, great food. Very recommended
Stayed 4 nights in Jan 2026

8/10 Good

Kody

Stayed 6 nights in Dec 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort staff were great. The food and drinks were amazing. The grounds and pools were so clean and well maintained. The only issue we had was with the room; the walls are paper thin - you can clearly hear the conversations from other rooms.
Stayed 7 nights in Jan 2026

6/10 Okay

Craig Alan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Food was subpar. No salt and pepper on the tables unless you asked
Stayed 6 nights in Jan 2026

8/10 Good

Ilias

Staff was
Stayed 7 nights in Oct 2025

10/10 Excellent

sara

Travelled with family
Liked: Cleanliness, property conditions & facilities
We have been to several all inclusives and really enjoyed this resort. The room was clean, staff was helpful, beach was beautiful, and activity staff made it super fun for my high school/ college age kids. Shout out to Diego! It is a more affordable resort so drinks were about as expected but the food left a lot to be desired. It's basically all cafeteria style and you only get 1 restaurant dinner for 3 days. Compared to similar resorts it wouldn't take much to improve. Maybe a beachside grill with fresh hamburger/hotdogs and street tacos. Basic sit down dinner with fresh Mexican options. A bit of caution that this is a family friendly resort but also lively and has people and entertainment until after 10pm.
Stayed 3 nights in Jan 2026

10/10 Excellent

Eduardo

Stayed 2 nights in Dec 2025

6/10 Okay

Shelagh

Travelled with family
Liked: Amenities, property conditions & facilities
Here is a balanced review of this resort Positives: Great beach, pool/beach chairs and towels always available, rooms are clean (however check your mattress.. one of ours was ripped and had what looked like dead bugs in the creases but the hotel did change it out for us when I raised this to their attention). Property is well maintained. Negatives: check in took over an hour and we were given the incorrect room 2x. The food at the buffet was a 6/10 with limited choices and things like stew as your meal options however there was generally one made to order taco or fajitas station that was okay. You get 2 guaranteed restaurant reservation during a week stay but the line up in the morning to reserve the restaurants are LONG… The tennis, pickleball and basketball court are great but they charge you $7USD to turn the lights on to play in the evening even though it says on their sign they are open until 9 pm. When the outdoor theatre is being used for evening entertainment you can hear everything in you room and it’s REALLY loud until approx 10:00-10:30 when things shift to the disco. Many families with young children were complaining about this. Overall this resort has its pluses and minuses and if you can get a good deal it’s worth staying at but not if you’re paying premium prices.
Buffet reservation line in a.m
Stayed 7 nights in Dec 2025

10/10 Excellent

Shelley

Liked: Cleanliness, amenities, property conditions & facilities
Love it everything was clean staff was on top of everything spent my 21st birthday loved the same nightclub that was in the hotel and every night was a different show live that.
Stayed 5 nights in Dec 2025

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My boyfriend and I stayed at Allegro for a week in December 2025. The staff were amazing, especially Arby and Diego! They have so many fun things to do each day at the resort and they also have a desk in the front where you can rent a car. I only give it 4 stars because the food was just okay, the specific restaurants on the property were amazing though!
Stayed 6 nights in Dec 2025

8/10 Good

Mervin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room and the staff were great, unfortunately the food was a disappointment. We had stayed here some years ago and remembered the food being good at that time. Other than that the beach and entertainment was very good and I could recommend this place to friends if they addressed the food, thanks Merv
Stayed 5 nights in Dec 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2025

10/10 Excellent

Ximena, Apple Valley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a Great place! The pools, the Beach, the sunset! The Food wasnt the best, the 2nd and 3rd days the “lunch” restaurant was nearly empty of food. But then it got better. People and service we re incredible!!!! We will be back
Stayed 5 nights in Nov 2025

8/10 Good

Jacqueline Alexis

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities
The rooms smelled pretty bad. The food was average at best. The kids programming left a lot to be desired at times. Anything in the kids club room definitely gave off daycare vibes and my older kids were turned off from the start because of it. Staff were wonderful and we had no issues while we were there. Diego was the best!
Stayed 5 nights in Dec 2025

6/10 Okay

Ashton Elle

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Staff was amazing! Accommodations were okay. Beds are not very soft. Resort is dated but very clean! The food was a major disappointment. I would return to allegro for the staff and overall environment. My kids- 11&4 had a wonderful time.
Stayed 5 nights in Dec 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Staff at the Santa Rosa were exceptional!
Stayed 11 nights in Dec 2025

10/10 Excellent

Paige Kaelee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The entertainment was like no other resort I’ve been to. They are so nice and involved with the guest. There is always a game going on like volleyball, water polo, bingo, and more. There is also something for young kids to do too like face painting and treasure hunts. Very safe and friendly staff. You know everyone’s name by the end. The beaches were beautiful and clear. You can snorkeling and scuba diving at no extra cost! So many people we talked to had been to the resort multiple time. We will definitely be back.
Swim up bar
Game area
Amazing shows at night.
Stayed 7 nights in Dec 2025

6/10 Okay

Nancy

Travelled with family
Buffet restaurant was not good. Better restaurant options
Stayed 4 nights in Dec 2025

6/10 Okay

Ashley

Stayed 5 nights in Dec 2025

10/10 Excellent

Alexander

Stayed 7 nights in Dec 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2025

10/10 Excellent

Derwin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Standard rooms and food. Quiet and away from Cozumel , so not so touristy. It is a family resort so lots for the kids to do.
Stayed 7 nights in Dec 2025

6/10 Okay

Lucy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pros: grounds were beautiful and well maintained. The same goes for the pool and beach. Activities at the pool & beach were fun. The shows in evening was nice too. Kid friendly resort. Cons: the food options were extremely limited. The food ran out regularly and either wasnt replenished or not replenished fast enough e.g. no syrup for pancakes; ran out of French toast and not replaced as far as my understanding. Also have to wait in line at times to enter buffet. Food was below average. We ended up taking cabs to the center of town for dinner. Defeats the purpose of staying at an all inclusive resort. The staff and waiters will pass right by you if you’re a person of color. It happened several times throughout my stay. They tried to charge me extra fees at checkout. I was very disappointed with the service and will not be returning.
Stayed 4 nights in Dec 2025

10/10 Excellent

Nariman

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Clean amenities. Nice pools
Stayed 5 nights in Dec 2025

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