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Crowne Plaza Dallas Near Galleria-Addison, an IHG Hotel

4.0 star property

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Indoor pool, outdoor pool
Breakfast, lunch and dinner served
Lobby
Executive Suite, 1 King Bed, Non Smoking | View from room
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Gym

Explore the area

View in a map
14315 Midway Rd, Addison, TX, 75001
  • Place, Addison Circle Park
    ‪2 min drive‬
  • Place, Village on the Parkway
    ‪3 min drive‬
  • Place, Galleria Dallas
    ‪3 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪21 min drive‬

Room options

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About this property

Crowne Plaza Dallas Near Galleria-Addison, an IHG Hotel

Hotel in Addison with free local area shuttle and fitness centre
An indoor pool, an outdoor pool and a restaurant are available at this hotel. Free self parking, a free area shuttle and a free shopping centre shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a 24-hour business centre are on-site.
Crowne Plaza Dallas Near Galleria-Addison, an IHG Hotel offers 428 accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and microwaves can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.
During your stay at Crowne Plaza Dallas Near Galleria-Addison, an IHG Hotel, you'll be within walking distance of Village on the Parkway. Enjoy features like free self-parking and a free area shuttle, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute drive from Galleria Dallas and 14 minutes from Dallas Market Center
  • Free local-area and shopping centre shuttle service
Crowne Plaza Dallas Near Galleria-Addison, an IHG Hotel offers its guests an indoor pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 32 square feet (3 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Dallas Near Galleria-Addison, an IHG Hotel. An area shuttle within 3 mi and A shopping centre shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Addison hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily.
McArthurs Restaurant – This restaurant serves breakfast, lunch and dinner.
The Atrium Lounge – On-site lobby lounge.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Airport shuttle available
  • Free area shuttle up to 3 mi
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 22 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 17 to 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • McArthurs Restaurant
  • The Atrium Lounge

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 32 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 17 to 18 per person
  • Valet parking fee: USD 22 per night
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Dallas Galleria-Addison
Crowne Plaza Dallas Galleria-Addison Hotel
Crowne Plaza Hotel Dallas Galleria-Addison
Dallas Crowne Plaza Hotel
Crowne Plaza Hotel Dallas Near Galleria Addison
Crowne Plaza Dallas Near Galleria Addison
Crowne Plaza Dallas Near Galleria Addison an IHG Hotel
Crowne Plaza Dallas Near Galleria-Addison, an IHG Hotel Hotel
Crowne Plaza Dallas Near Galleria-Addison, an IHG Hotel Addison

Crowne Plaza Dallas Near Galleria-Addison, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 355 out of 999 reviews
Rating 8 - Good. 291 out of 999 reviews
Rating 6 - Okay. 159 out of 999 reviews
Rating 4 - Poor. 103 out of 999 reviews
Rating 2 - Terrible. 91 out of 999 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big rooms

Great place has old world class and large space
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 7 nights in May 2020

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Kimbra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was helpful and understanding with everything going on with the Coronavirus. The beds in the Executive suite were so great! The hotel is older, but they are beginning renovations so I anticipate the next time we stay to have even more to look forward to.
Stayed 1 night in Mar 2020

8/10 Good

Debbie, Tyler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very pretty Hotel and we enjoyed our stay!
Stayed 2 nights in Mar 2020

8/10 Good

B Octavio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower didn’t work right, couldn’t shower one night. Poor service.
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Age is showing on this hotel. Phone in room broken had to call for room service from my cell. Toilet paper holder moved over and holes showing where it used to be.
Stayed 1 night in Feb 2020

6/10 Okay

MH

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hallways and elevators had a heavy and near over peering moldy and musty smell... to the point where you had to try to hold your breath to get to your room. People with allergies need to avoid all together.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable. Early and late services like coffee were -0-
Stayed 1 night in Jan 2020

8/10 Good

Kimberly D.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kindness of the staff. Clean and neat. Appreciate the staff
Stayed 1 night in Jan 2020

8/10 Good

Amanda

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

2/10 Terrible

Patricia

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

6/10 Okay

Sheriff

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the breakfast was wonderful.
Stayed 2 nights in Jan 2020

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in every way. Wonderful staff, delicious breakfast and beautiful rooms.
Stayed 4 nights in Dec 2019

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great North Dallas Hotel!

very good Dallas Hotel, Terrific service, good people, terrific rete!
Stayed 4 nights in Dec 2019

6/10 Okay

Sheila, Agra Ok.

Liked: Cleanliness, property conditions & facilities
I did not know upon booking that they charge $18.00 a night for parking a car. We stayed over the 24th and 25th of December and the parking lot was almost empty. Also, if you were planning on having a guest have breakfast with you they will charge them $13.00 for them to park their car!!!! We will not stay there again.
Stayed 2 nights in Dec 2019

8/10 Good

MJ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserved Club floor room and the club was closed...
Stayed 3 nights in Dec 2019

8/10 Good

Hannah, Connecticut

Business traveller
Liked: Cleanliness, staff & service, amenities
The bed was very comfortable and Dallas was accessible.
Stayed 2 nights in Dec 2019