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Hawthorn Extended Stay by Wyndham Richardson

3.0 star property

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Photo gallery for Hawthorn Extended Stay by Wyndham Richardson

Lobby
Exterior
Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains
Children’s play area – outdoor
Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pool
  • Housekeeping
  • Breakfast included
  • Gym
  • Parking included

Explore the area

View in a map
250 Municipal Drive, Richardson, TX, 75080
  • Place, Methodist Hospital Campus for Continuing Care
    ‪7 min walk‬
  • Place, Eisemann Center for the Performing Arts
    ‪2 min drive‬
  • Place, University of Texas at Dallas
    ‪4 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, Multiple Beds, Smoking

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Suite, Multiple Beds, Smoking

  • 82 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Suite, Multiple Beds, Non Smoking

  • 82 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

Full-sized fridge, microwave, oven, stovetop

Studio Suite, 1 Queen Bed, Non Smoking

  • 47 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Studio Suite, 1 Queen Bed, Non Smoking (Roll-In Shower)

  • 47 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Smoking

Full-sized fridge, microwave, oven, stovetop

Studio Suite, 1 Queen Bed, Smoking

  • 47 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Studio Suite, 1 King Bed, Non Smoking

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Smoking

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Studio Suite, 1 King Bed, Smoking

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Studio Suite, 1 King Bed, Non Smoking (Roll-In Shower)

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hawthorn Extended Stay by Wyndham Richardson

Family-friendly hotel with free breakfast and fitness centre
A fitness centre, an outdoor tennis court and a seasonal outdoor pool are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
Hawthorn Extended Stay by Wyndham Richardson offers 72 air-conditioned accommodations, which are accessible via exterior corridors, and features free newspapers and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, a fitness centre and a seasonal outdoor pool.

Children aged under 10 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hawthorn Extended Stay by Wyndham Richardson, you're just a quick walk from Methodist Hospital Campus for Continuing Care. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes an outdoor tennis court, a gym and basketball
  • Just a 3-minute drive from University of Texas at Dallas and 9 minutes from Galleria Dallas
Hawthorn Extended Stay by Wyndham Richardson offers its guests a seasonal outdoor pool, an outdoor tennis court, and a fitness centre. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 506 square feet (47 square metres) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the family-friendly Hawthorn Extended Stay by Wyndham Richardson. Self parking is free.

Smoking is allowed in designated areas at this Richardson hotel.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends

Things to do

  • Basketball
  • Games
  • Gym
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 506 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 5:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
The front desk at this property is open daily from 5:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in August.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Hawthorn Extended Stay by Wyndham Richardson.

Property is also known as

Hawthorn Suites Richardson
Hawthorn Suites Wyndham Hotel Richardson
Hawthorn Suites Wyndham Richardson
Hawthorn Suites Wyndham Richardson Hotel

Reviews

Hawthorn Extended Stay by Wyndham Richardson Reviews

6.2

6.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.0/10

Eco-friendliness
Rating 10 - Excellent. 251 out of 1001 reviews
Rating 8 - Good. 197 out of 1001 reviews
Rating 6 - Okay. 150 out of 1001 reviews
Rating 4 - Poor. 151 out of 1001 reviews
Rating 2 - Terrible. 252 out of 1001 reviews

Reviews

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

When I checked in, I was upgraded to a suite. It would have been fine except the room had an awful odor, stove elements were hanging by wires and the ac wasn’t working. The bathrooms were disgusting. Moved to another room, ac worked, however there were bugs and spiders. They advertised a pool but there was only a water bottle and trash in the bottom. Were shown two other rooms, the appliances were rusted and the key readers didn’t work correctly.
Stayed 4 nights in Jun 2025

8/10 Good

Nora

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Chris

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room and property smelled of sewage
Stayed 4 nights in Jul 2025

6/10 Okay

Elizabeth

Business traveller
Liked: Room comfort
Disliked: Cleanliness

Needs TLC

The cleanliness of the rooms left much to be desired, I found myself cleaning and disinfecting our space upon arrival. The sheets and towels were visibly stained, which was disappointing; thankfully, I always travel with my own. That said, the beds were surprisingly comfortable, which made the lack of attention to housekeeping details all the more unfortunate. With proper maintenance and a bit of TLC, this hotel has real potential. On a positive note, the cleaning staff were warm and courteous. It’s likely they’re overwhelmed by the size of the rooms, and perhaps additional staffing could make a significant difference. Despite these hiccups, I still had a pleasant stay overall.
Stayed 7 nights in Jun 2025

2/10 Terrible

Douglas

Disliked: Staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Kenneth

Stayed 1 night in Jun 2025

10/10 Excellent

PREELOE

Travelled with partner
Liked: Cleanliness, staff & service
Nice clean property it’s not in a busy area so you have your privacy . It’s not far off highway you can go north or south to downtown . Big units. They use to be apartments.. I would go back for sure
Stayed 2 nights in Jun 2025

2/10 Terrible

Mary F

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Zycorey

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in May 2025

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Just sad

The room: generally bad and deeply worn condition. The one plus was that the a/c chilled the room quickly once I figured out that it wasn't connected to the thermostat on the wall. Light bulbs were missing from several fixtures. The phone wasn't connected. The microwave was literally held together with gorilla tape. Every piece of metal in the toilet was rusty. Housekeeping: the towels were thin and gray from inadequate cleaning or just age. A couple of soiled items were left from some previous guest, I assume. The were bugs in the toilet area. Facilities: parking appeared inadequate for the number of rooms. There was nothing in the pool but debris. Breakfast: two options for cereal, toast, a waffle iron and a chafing dish with sausage links and egg substitute patties.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yasir

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean with good customer service
Stayed 2 nights in Jun 2025

6/10 Okay

Gary

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Mustafa

Stayed 2 nights in Jun 2025

10/10 Excellent

Desheda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had roaches and jet didn’t work the entire stay
Stayed 2 nights in Jun 2025

4/10 Poor

Jaimee

Disliked: Amenities, property conditions & facilities
When I got there, it was a wait, after having it booked over a month. When I did get the room, the blanket was stained, gross. Washers didn’t work, only two for the entire hotel, I used a machine and my clothes stayed soaked, they gave me my two dollars back but she followed me in laundry room seen my clothes and laughed.i called about pool, they said it would be open may 1st, I arrived may 3rd, that was a lie. It was empty n filthyyy. There were water bugs everywhere!!!!!!!! I took videos so dont really have actual photos.
Stayed 7 nights in May 2025

2/10 Terrible

loretta

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Anissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Olufolake

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Don't belive all you see on line.
Stayed 1 night in May 2025

2/10 Terrible

Kelsy

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Would give 0 stars if i could. I booked a multibed room smoking and asked for a first floor. Was sent an email confirming it was on the first floor. When i arrived was told all first floor rooms were 1 bed. I was there with my handicap grandma who can't climb stairs. Room was very outdated and walked into a clogged toilet. They gave my boyfriend a plunger to unclog it himself. Didn't even stay the night there it felt unclean.
Stayed 1 night in May 2025

4/10 Poor

Yan

Disliked: Cleanliness, staff & service, property conditions & facilities
Too dirty, too old
Stayed 2 nights in May 2025

8/10 Good

Minerva B

Liked: Cleanliness, staff & service
We had a good 1 night, room is spacious. Pls add fruits or eggs in the morning . Thank you so much
Stayed 1 night in May 2025

10/10 Excellent

Mustafa

Stayed 2 nights in May 2025