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NYLO Dallas Plano Hotel, Tapestry Collection by Hilton

3.5 star property

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Photo gallery for NYLO Dallas Plano Hotel, Tapestry Collection by Hilton

Exterior
Meeting facility
Terrace/patio
Presidential Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking available

Explore the area

View in a map
8201 Preston Rd, Plano, TX, 75024
  • Place, Stonebriar Centre Mall
    ‪18 min walk‬
  • Place, Legacy West
    ‪3 min drive‬
  • Place, The Shops at Legacy
    ‪4 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds

9.0 out of 10
Wonderful
(13 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 50-inch TV with cable channels

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 50-inch TV with cable channels

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | View from room

Presidential Suite, 1 King Bed

  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(10 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(106 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

NYLO Dallas Plano Hotel, Tapestry Collection by Hilton

Boutique hotel connected to a shopping centre in Plano with a sauna
This hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
NYLO Dallas Plano Hotel, Tapestry Collection by Hilton offers 176 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Premium cable televisions are provided. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, designer toiletries and hairdryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton. During your stay, you'll be connected to a shopping centre and within walking distance of Stonebriar Centre Mall. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym and a sauna
  • Just a 2-minute drive from Stonebriar Centre Mall and a few minutes from The Shops at Legacy
  • Cats and dogs welcome for a fee
NYLO Dallas Plano Hotel, Tapestry Collection by Hilton offers its guests an outdoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 4 meeting rooms. Event space at this hotel measures 2000 square feet (186 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly NYLO Dallas Plano Hotel, Tapestry Collection by Hilton. For a fee, parking is available. A complete renovation of NYLO Dallas Plano Hotel, Tapestry Collection by Hilton was completed in June 2020.

Smoking is allowed in designated areas at this 3.5-star Plano hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
LOFT Kitchen & Bar – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 4 to 20 for adults and USD 4 to 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • LOFT Kitchen & Bar

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 2,000 square feet of conference space
  • 4 meeting rooms
  • Business centre

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Lift (142 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - June 2020

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per accommodation, per week, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 4 to 20 for adults and USD 4 to 20 for children
  • Self-parking fee: USD 10 per day
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honors mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

NYLO Plano Hotel
NYLO Legacy
NYLO Legacy Hotel
NYLO Legacy Hotel Plano
NYLO Legacy Plano
NYLO Dallas Plano Hotel Tapestry Collection Hilton
NYLO Plano Legacy
Plano Legacy
Plano NYLO
Nylo Hotel Plano
Nylo Plano At Legacy Hotel Plano
NYLO Dallas Hotel Tapestry Collection Hilton
NYLO Dallas Plano Tapestry Collection Hilton
NYLO Dallas Tapestry Collection Hilton
NYLO Dallas Tapestry Collecti
NYLO Dallas Plano Hotel, Tapestry Collection by Hilton Hotel
NYLO Dallas Plano Hotel, Tapestry Collection by Hilton Plano

NYLO Dallas Plano Hotel, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 592 out of 1002 reviews
Rating 8 - Good. 191 out of 1002 reviews
Rating 6 - Okay. 101 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 65 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marlen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay 2 days
Stayed 3 nights in Jul 2025

10/10 Excellent

Ryo

Stayed 2 nights in Jul 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Amenities
Friendly staff and the room was perfect.
Stayed 1 night in Aug 2025

8/10 Good

Kashaela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Christon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and my stay was great! Loved everything about the hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Stacey

Stayed 2 nights in Aug 2025

6/10 Okay

Alice

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold in the bathroom and the whole room is spelled mildewy
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert, Bakersfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel when we get the 2 room. The only thing I would like to see is if they had king beds.
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Stayed 1 night in Aug 2025

4/10 Poor

Joshua

Liked: Cleanliness
Disliked: Staff & service, amenities
Tv was broken and did not work, toilet flushed every 5 minutes on its own. Told the staff at front office and they said they were aware of the tv issues and were experiencing issues in certain rooms, they said there was nothing they could do about it. I provided feedback after my stay to hotel and they said they would get back with me. They never did which was even more frustrating. For $150 a night, for 2 nights, I feel I they took advantage of me, my kindness, and my wallet. I do not recommend and will never stay at another nylo hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

LaTarra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very clean. Nice environment
Stayed 2 nights in Aug 2025

8/10 Good

Paige

Liked: Room comfort
It was okay i just don’t like how you can’t really watch things on the TV
Stayed 2 nights in Aug 2025

6/10 Okay

Melissa

👌
Stayed 2 nights in Aug 2025

2/10 Terrible

David

Disliked: Room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Staff & service, property conditions & facilities
Best stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and a great location. The staff was efficient and attentive. I truly enjoyed my stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was Amazing ! Everything was Great!
Stayed 4 nights in Jul 2025

10/10 Excellent

RHONDA, Carrollton

Stayed 1 night in Jul 2025

2/10 Terrible

Daniel

Business traveller, Travelled with partner
Liked: Cleanliness
Property has withheld the payment for a month and I’ve never received my deposit back and it’s still pending when I called front desk lady at front didn’t want to help. Rude.
Stayed 1 night in Jul 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy, Unsafe & STAY AWAY!

Worst experience my wife & I have ever had at a Hilton Property! The AC didn’t work in the first room…The TV didn’t work & the thermostat was ripped off the wall in the second room…Finally at 9:30pm we were moved to the third room! Pictures; The bottom of the AC was ripped off @ exposed…The TV would not work at all…Lastly, two pictures of the filthy, unsafe to swim in pool. STAY AWAY!!
Stayed 1 night in Jul 2025

6/10 Okay

edgar

Liked: Cleanliness, staff & service
There is a constant water pipe noise inside the room other than that is fine.
Stayed 2 nights in Jul 2025

10/10 Excellent

Trasheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kaitlynn

Stayed 1 night in Jul 2025

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best stay at The Nylo Hotel, the staff and amenities along with food and drinks were so good. I can’t wait to return once again.
Stayed 2 nights in Jul 2025