NYLO Dallas Plano Hotel, Tapestry Collection by Hilton

3.5 star property

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Exterior
Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Junior Suite, 1 King Bed | Living area | 50-inch TV with cable channels
Outdoor pool, pool loungers
Presidential Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar

Explore the area

Map
8201 Preston Rd, Plano, TX, 75024
  • Stonebriar Centre Mall
    ‪18 min walk‬
  • Legacy West
    ‪2 min drive‬
  • The Shops at Legacy
    ‪3 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪27 min drive‬

Room options

Suite, 1 Bedroom

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible (Hearing)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed

  • 66 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

NYLO Dallas Plano Hotel, Tapestry Collection by Hilton

Boutique hotel connected to a shopping centre in Plano with free parking
This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
NYLO Dallas Plano Hotel, Tapestry Collection by Hilton offers 176 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Premium cable televisions are provided. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, designer toiletries and hairdryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton. During your stay, you'll be connected to a shopping centre and within walking distance of Stonebriar Centre Mall. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym and a sauna
  • Just a 2-minute drive from Stonebriar Centre Mall and a few minutes from Legacy West
  • Free shopping centre and local-area shuttle service
  • Cats and dogs welcome for a fee
NYLO Dallas Plano Hotel, Tapestry Collection by Hilton offers its guests an outdoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 4 meeting rooms. Event space at this hotel measures 2000 square feet (186 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly NYLO Dallas Plano Hotel, Tapestry Collection by Hilton. An area shuttle within 5 miles and A shopping centre shuttle are free. Free self parking is available. A complete renovation of NYLO Dallas Plano Hotel, Tapestry Collection by Hilton was completed in June 2020.

Smoking is allowed in designated areas at this 3.5-star Plano hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
LOFT Kitchen & Bar – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 5 miles
  • Free shopping centre shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 4 to 15 for adults and USD 4 to 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • LOFT Kitchen & Bar

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 2,000 square feet of conference space
  • 4 meeting rooms
  • Business centre

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Lift (142 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - June 2020

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per accommodation, per week, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 4 to 15 for adults and USD 4 to 15 for children
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honors mobile app before check-in.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

NYLO Plano Hotel
NYLO Legacy
NYLO Legacy Hotel
NYLO Legacy Hotel Plano
NYLO Legacy Plano
NYLO Dallas Plano Hotel Tapestry Collection Hilton
NYLO Plano Legacy
Plano Legacy
Plano NYLO
Nylo Hotel Plano
Nylo Plano At Legacy Hotel Plano
NYLO Dallas Hotel Tapestry Collection Hilton
NYLO Dallas Plano Tapestry Collection Hilton
NYLO Dallas Tapestry Collection Hilton
NYLO Dallas Tapestry Collecti
NYLO Dallas Plano Hotel, Tapestry Collection by Hilton Hotel
NYLO Dallas Plano Hotel, Tapestry Collection by Hilton Plano

NYLO Dallas Plano Hotel, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 583 out of 1005 reviews
Rating 8 - Good. 196 out of 1005 reviews
Rating 6 - Okay. 101 out of 1005 reviews
Rating 4 - Poor. 56 out of 1005 reviews
Rating 2 - Terrible. 69 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ramona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

The room was cute and cozy but the temperature was a little cold at night. Seems. Like the air conditioner would automatically come on even though the heat was on. Very close to everything I needed.
Stayed 4 nights in Mar 2025

10/10 Excellent

Danijel

Stayed 3 nights in Mar 2025

10/10 Excellent

Zainab, Spring

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.enjoyed the atmosphere and the area around.
Stayed 1 night in Feb 2025

10/10 Excellent

Lakesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super nice and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Tonique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd stay at this property and it was great!
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff members were excellent and very attentive! The shuttle was a bonus for us since we were going to and from the Star for the weekend events. Highly recommend and will reserve this hotel if we ever come to that area again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Everything went smooth
Stayed 3 nights in Feb 2025

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No room Service cleaning asked for towels they brought a fridge
Stayed 2 nights in Feb 2025

10/10 Excellent

Humberto, Nogales

Stayed 3 nights in Feb 2025

10/10 Excellent

Violet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

aimee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nope

As expensive as this place is, the single ply toilet paper is a deal breaker for me!
Stayed 2 nights in Feb 2025

8/10 Good

TAKAYUKI

Stayed 3 nights in Feb 2025

10/10 Excellent

Yani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

NEAMBI, Leander

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Theresa, Oronogo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Clean, and current! Staff was friendly. I would stay here again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Good and a bit affordable, also nice to stay
Stayed 2 nights in Feb 2025

6/10 Okay

Michelle, North Richland Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom sink was extremely small for the room to be a junior suite and the safe was broken. I prefer the NYLO in Irving opposed to the one in Plano.
Stayed 2 nights in Feb 2025

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Austin and his staff was amazing!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Stayed 1 night in Feb 2025

4/10 Poor

eric

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

just go to Las Colinas NYLO

I have stayed at the NYLO Las Colinas many times and every stay was stellar. This was my first time at the Plano NYLO and I will not go back. Bar closed early on a weekend night because nobody was there (until we showed up). We ended up finding somebody and she was nice enough to get us a couple of drinks. We were able to sit by the pool but could not get in pool because it was closed. I have sat in the Las Colinas pool well past midnight, but Plano was closed. AC was leaking onto the floor in the bedroom and got some of my belongings wet. But the big issue was that when I charged our drinks to the room, something in their system got messed up. Nothing to do with me. They called our room and woke us up Saturday am but we didn’t answer. So they called my mobile. I went downstairs and the lady seemed to be able to get it to work fine without issue. I thought that was the end of it. We checked out and then they chased me down in the parking lot because their system didn’t process the payment, but I could see it on my Apple card transaction list and it had worked fine. I kept showing them and they clearly did not know how to work their own system. So I spent 15 minutes trying to leave while waiting on them to figure it out. Their solution was to charge me twice and said the extra charge would drop off. I told them they should just comp the drinks and let it go because they had already irritated me by not knowing how to work their own system, waking us up, and wasting our time.
Stayed 1 night in Feb 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and fun!

Fun getaway for a night. Good bar atmosphere and clean, trendy room!
Stayed 1 night in Feb 2025

8/10 Good

Timmy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked being near restaurants and shopping areas.
Stayed 2 nights in Feb 2025

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

I’m always impressed with the NYLO and their exceptional service and able to book the same day after my original lodging fell through at another hotel in the area.
Stayed 2 nights in Feb 2025