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SureStay by Best Western Irving Grapevine DFW North

2.0 star property

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Photo gallery for SureStay by Best Western Irving Grapevine DFW North

Reception
Exterior
Fitness facility
Standard Room, 1 Queen Bed, Accessible, Bathtub | In-room safe, desk, iron/ironing board, free cots/infant beds
Pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
4325 W John Carpenter Fwy, Irving, TX, 75063
  • Place, Lee Park
    ‪2 min drive‬
  • Place, Grapevine Mills Mall
    ‪5 min drive‬
  • Place, Gaylord Texan Convention Center
    ‪7 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking (with Sofabed)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds, Non Smoking (with Sofabed)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Jetted Tub

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds, Non Smoking, Jetted Tub

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Suite, 1 Queen Bed, Non Smoking (with Sofabed) | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

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About this property

SureStay by Best Western Irving Grapevine DFW North

Hotel with free breakfast, in the vicinity of Irving Convention Center
This smoke-free hotel features a fitness centre, a business centre and laundry facilities. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour front desk, free newspapers and gift shops/newsstands.
SureStay by Best Western Irving Grapevine DFW North offers 134 air-conditioned accommodations with a safe and coffee/tea makers. Premium cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at SureStay by Best Western Irving Grapevine DFW North, you'll be close to Great Wolf Lodge Waterpark. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Extended parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 6 minutes by car from Irving Convention Center and 7 minutes from Toyota Music Factory
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). A fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly SureStay by Best Western Irving Grapevine DFW North. Self parking is free.

This Irving hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 6 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 100 per stay
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: USD 100 per night
  • 0.52 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 6 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Masks are required at the property for guests who have not received COVID-19 vaccination
SureStay by Best Western Irving Grapevine DFW North offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 1:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Days Inn Grapevine
Days Inn Grapevine Hotel
Days Inn Grapevine Hotel Irving Airport North DFW
Days Inn Wyndham Irving Grapevine DFW Airport North Hotel
Days Inn Irving Grapevine Dfw Airport North Hotel Irving
Days Inn Irving Grapevine DFW Airport North Hotel
Days Inn Wyndham Grapevine DFW Airport North Hotel
Days Inn Wyndham Irving Grapevine DFW Airport North
Days Inn Wyndham Grapevine DFW Airport North
Days Inn by Wyndham Irving Grapevine DFW Airport North Hotel
Days Inn by Wyndham Irving Grapevine DFW Airport North Irving

SureStay by Best Western Irving Grapevine DFW North Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 43 out of 123 reviews
Rating 8 - Good. 25 out of 123 reviews
Rating 6 - Okay. 18 out of 123 reviews
Rating 4 - Poor. 14 out of 123 reviews
Rating 2 - Terrible. 23 out of 123 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Tahtyana

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Room was clean stayed four nights and the maid service never came by and there was no breakfast just old muffins and fruit
Stayed 4 nights in Oct 2025

6/10 Okay

Manuel

Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and good for 4 people to stay in one room
Stayed 1 night in Oct 2025

2/10 Terrible

Fonda

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Ants were in my bed 😡
Stayed 1 night in Oct 2025

8/10 Good

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved almost everything about this property. The location convenient to the airport, the well-appointed room, and the free shuttle to and from the airport. They also offered very reasonable long-term parking while I was away. My only issue was that the literature in my room advertised a free continental breakfast that started at 6:00 am, and I confirmed this time with the front desk, yet the employee who showed up at 6:15 didn’t seem to be aware of this, nor was she able to explain anything. She was only able to repeat,”seven o’clock,” over and over again. I ended up leaving without breakfast and had to buy some food on the road.
Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Stayed 6 nights in Sep 2025

6/10 Okay

Fonda

Liked: Property conditions & facilities
K
Stayed 1 night in Sep 2025

6/10 Okay

vasuéla

Travelled with group
Disliked: Staff & service
One of the employees at check-in told us that breakfast was available until 9:30. To our surprise, when we arrived the next morning at 9:05, there was nothing left! A lady told us everything had already been cleared away, and when I went to ask at the front desk why there was no breakfast, the man firmly replied that it actually closed at 9:00. He didn’t make any effort to understand or offer a solution, even though the mistake clearly came from a member of their staff.
Stayed 1 night in Sep 2025

8/10 Good

Karlos, Arlington

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and environment.
Stayed 2 nights in Sep 2025

10/10 Excellent

Terrona

Stayed 2 nights in Sep 2025

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really clean and quiet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Terrona

Travelled with family
Liked: Cleanliness, property conditions & facilities
The rooms were always clean. The staff was nice except the lady on Sunday she was in her own world. Was trying to rebook our room and she wasn’t paying attention to what I was telling her because she was paying attention to what was going on around her. But the stay and everything was nice.
Stayed 2 nights in Sep 2025

10/10 Excellent

Terrona

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Terrona

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean nice rooms and very quite
Stayed 2 nights in Sep 2025

10/10 Excellent

Terrona

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is always clean and quite
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria

Stayed 2 nights in Sep 2025

10/10 Excellent

Terrona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the rooms the quiteness and the fact that they were so clean
Stayed 2 nights in Sep 2025

2/10 Terrible

Whitney

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible janky hotel

Elevators and rooms filled with smoke, requested refund immediately after checking in. Was also charged three times for different amounts without explanation.
Stayed 2 nights in Sep 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

Stephen

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Bedbugs and what appeared to be pubic hair on/in the bed. Was moved to another room. Sticky floor/carpet and a noisy leaf blower outside my room, at 9AM. Not pleased, have requested a refund.
Stayed 1 night in Aug 2025

10/10 Excellent

marlon

Good
Stayed 2 nights in Aug 2025

2/10 Terrible

Gloria

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible smell inside the room. TV was not working. We saw a couple of roaches in the bathroom. Even a 1/2 star will be to much.
Stayed 1 night in Aug 2025

10/10 Excellent

Kori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would stay again !
Stayed 2 nights in Aug 2025