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Comfort Inn Altoona-Des Moines

2.5 star property

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Photo gallery for Comfort Inn Altoona-Des Moines

Lobby
Pool
Coffee service
Standard Room, 2 Queen Beds, Non Smoking | Pillow-top beds, desk, iron/ironing board, free cots/infant beds
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
2023 Adventureland Drive, Altoona, IA, 50009
  • Prairie Meadows Racetrack and Casino
    ‪9 min walk‬
  • Adventureland
    ‪17 min walk‬
  • Outlets of Des Moines
    ‪3 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(31 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn Altoona-Des Moines

Hotel with free breakfast, a quick walk to Prairie Meadows Racetrack and Casino
A fitness centre, a snack bar/deli and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk. Housekeeping is available once per stay.
Comfort Inn Altoona-Des Moines offers 69 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 46-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Altoona-Des Moines. During your stay, you're just a quick walk from Prairie Meadows Racetrack and Casino. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, convenience store and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by foot from Prairie Meadows Racetrack and Casino and a 3-minute drive from Adventureland
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite business centre. The business-friendly Comfort Inn Altoona-Des Moines also features a fitness centre, coffee/tea in common area, and laundry facilities. Self parking is free.

This Altoona hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Housekeeping (once per stay)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hand-held showerhead
  • Handrails in stairways (86 centimetre high)
  • Height-adjustable showerhead
  • Lift (112 centimetre wide door)
  • Pool hoist on site
  • Portable shower seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from 1 July 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Comfort Inn Hotel Altoona
Comfort Inn Altoona

Comfort Inn Altoona-Des Moines Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 256 out of 446 reviews
Rating 8 - Good. 136 out of 446 reviews
Rating 6 - Okay. 24 out of 446 reviews
Rating 4 - Poor. 22 out of 446 reviews
Rating 2 - Terrible. 8 out of 446 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JAYNE D, Zeeland

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

justyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice hotel for the night in between of destinations.
Stayed 1 night in Apr 2025

10/10 Excellent

Caleb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice stopping point.

Stopped for one night while traveling. Hotel and room were clean. Bed was very comfortable. Front desk and breakfast person were friendly. Breakfast was well maintained and fresh. We would stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place for overnight stay

I would stay here again if I needed to be on the east side of Des Moines or Altoona area. Not hard to get to and close to I-80.
Stayed 1 night in Mar 2025

2/10 Terrible

Tracy

We booked & paid with Expedia. When we checked in they didn’t tell us they were over booked & changed our 2 queen room to a king room for 4 adults.
Stayed 2 nights in Mar 2025

10/10 Excellent

Darla

Liked: Cleanliness, amenities, property conditions & facilities
The staff wasn't trained well and had to keep referring to the manager for assistance in another room, which took alot of time to get checked in. But the stay was comfortable and the breakfast was delicious, i would stay again.
Stayed 1 night in Mar 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms were very clean, spacious and comfy bed. Breakfast buffet was great. Would have given a 5 but pool was closed without prior notification.
Stayed 4 nights in Mar 2025

10/10 Excellent

Yelitza, Lincoln

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 1 night in Dec 2024

4/10 Poor

Heather

Travelled with family
Disliked: Staff & service

Room was not cleaned and ready for us.

Upon checking in at 3:00, our room was not ready. We were on a time schedule because our son was shooting at State Archery at 4:30. We had to wait 20 minutes and that put us off schedule. We were late for our Archery check in time. Also, there was a dried up contact lens on the bathroom floor.
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many restaurants near by. Easy access to interstate.
Stayed 1 night in Feb 2025

6/10 Okay

McKayla

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
When we got to the hotel there were no carts at the front door so we had to haul all of our stuff in (5 people) without. Got to the desk and rang the bell. No one came for ~5 minutes. Tried to use AAA for a discount but was denied because the booking was made through a third party. Finally got our keys and to our room. Looked clean and modern. Changed into swimsuits only to be told the pool is closed and has been for quite some time. Luckily for our kids, they called the hotel next door, & they allowed us to go over to swim. When getting ready for bed I went to adjust the heat in the room only to realize there was black mold in the vents of the unit and on the curtains above. Breakfast the next morning was decent. Normal continental breakfast but one of the employees stood at the door of the kitchen watching us eat the whole time which was uncomfortable. Check out was easy. Overall probably won’t stay here again due to cleanliness & lack of amenities.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Daniel

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast needs work, but great stay

Great experience with all the staff, super nice and friendly. Breakfast needs work; eggs were runny and selection of other items was limited.
Stayed 2 nights in Jan 2025

10/10 Excellent

pat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel and the staff we're great
Stayed 2 nights in Jan 2025

4/10 Poor

Larry

Business traveller
Liked: Room comfort
Disliked: Staff & service

Third room is a charm!

I had to change rooms 2 times. The first room they gave me the heater was stuck on high and it was 90 degrees. The second room they gave me the door lock batteries went dead and it took them an hour to get me back into my room only to find out the door lock still was malfunctioning even though new batteries were installed. On to the third room which was fine but it was a 2 hour ordeal just to get me a room that was acceptable. The staff was as helpful as they could be and I told them I was not a happy customer. The staff told me to talk to the manager in the morning who told me that 25% off the next stay is what she could offer. She told me that she would email me the 25% off but I never received it.
Stayed 1 night in Jan 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Other than a semi crashing into the front of the building, stay was great. Staff was quick to action as the emergency services.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay here was the best experience at any hotel I ever been at. The staff here is so nice to me
Stayed 1 night in Jan 2025

10/10 Excellent

James

Stayed 1 night in Jan 2025

10/10 Excellent

James

Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend confer in Altoona to anybody it's a clean place nice staff and everybody is friendly
Stayed 1 night in Jan 2025