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Holiday Inn Express and Suites Urbandale by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express and Suites Urbandale by IHG

Lobby
Free daily on-the-go breakfast
Interior
Desk, blackout curtains, iron/ironing board, rollaway beds
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
8789 Plum Drive, Urbandale, IA, 50322
  • Place, Living History Farms
    ‪7 min drive‬
  • Place, Jordan Creek Town Center
    ‪11 min drive‬
  • Place, Drake University
    ‪11 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(23 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(20 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible (Communications)

Room amenity

Standard Room, 2 Single Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Room amenity

Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Reception
Fairfield Inn & Suites Des Moines Urbandale
  • Pool
  • Hot tub
  • Breakfast included
  • Kids pool
4.5 out of 5, Wonderful, 491 reviews
The price is €81
includes taxes & fees
24 Nov - 25 Nov
Fairfield Inn & Suites Des Moines Urbandale

About this property

Holiday Inn Express and Suites Urbandale by IHG

Hotel with free breakfast, in the vicinity of Living History Farms
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and Access to hot tub. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Holiday Inn Express and Suites Urbandale by IHG offers 93 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

This Urbandale hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express and Suites Urbandale by IHG. During your stay, you'll be close to Living History Farms. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • 8 minutes by car from Living History Farms and 11 minutes from Drake University
Holiday Inn Express and Suites Urbandale by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Holiday Inn Express and Suites Urbandale by IHG also features a vending machine, a garden, and complimentary newspapers in the lobby. Free self parking is available.

This Urbandale hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Urbandale
Holiday Inn Express Urbandale
Urbandale Holiday Inn Express
Holiday Inn Express Urbandale Hotel
Holiday Inn Express Suites Urbandale

Holiday Inn Express and Suites Urbandale by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 470 out of 719 reviews
Rating 8 - Good. 177 out of 719 reviews
Rating 6 - Okay. 39 out of 719 reviews
Rating 4 - Poor. 15 out of 719 reviews
Rating 2 - Terrible. 18 out of 719 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karen, Zachary

Stayed 5 nights in Jun 2025

10/10 Excellent

Jean, FIRESTONE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet clean slept great.
Stayed 1 night in Jul 2025

6/10 Okay

Marianne

Travelled with partner
Liked: Cleanliness, staff & service
Clean, spacious room and nice staff. Convenient parking. Amenities were so-so. Hand soap far from sink and faucets barely went into sink so there was always water and soap on counter. Breakfast was bland. Close tohighway so easy for a one night stop.
Stayed 1 night in Jun 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, Attractive, Comfortable

The hotel is comfortable and attractive. The location is convenient to the highway, restaurants and fuel. Our room was comfortable and well-supplied.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

KAREN

Stayed 1 night in May 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s all good.

The toilet in room 327 wouldn’t flush at times because the tank wouldn’t fill
Stayed 3 nights in May 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable

Convenient, clean and comfortable. Stayed here to visit family was very satisfied. Pool was great and breakfast was plentiful. Will definitely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rebecca, Princeton

Liked: Amenities
Updated clean rooms an exhaust fan in the bathroom is nice kept the humuidity out Dove products for the bathroom
Stayed 2 nights in May 2025

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Tania L.

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grad stay overall
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Stayed 1 night in Mar 2025

6/10 Okay

Melissa

Disliked: Property conditions & facilities
Pool rules were not enforced at all. Too many people on hot tub... kids running and throwing footballs from one end of pool to the other... no chairs on pool since the other people had them all outside. Staff came in for towel stuff and saw all this... did nothing!
Stayed 1 night in Apr 2025

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have had good experiences with Holiday Inn Express, highly recommend them for your stay.
Stayed 1 night in Mar 2025

4/10 Poor

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
checked in and he elevator was not working. The guy at the front desk then went in and started banging on something metal in a closet. I took the stairs. NOT what I would call a confident first impression!
Stayed 1 night in Mar 2025

8/10 Good

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the event we were attending and shopping.
Stayed 4 nights in Mar 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, great breakfast and friendly lady at the front desk
Stayed 1 night in Mar 2025

10/10 Excellent

Shawna

Stayed 1 night in Mar 2025

8/10 Good

marilyn

Stayed 2 nights in Mar 2025

10/10 Excellent

terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Marie

Stayed 1 night in Mar 2025

10/10 Excellent

Sara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Very clean and comfortable. Friendly staff. Breakfast was great. I stayed alone and felt safe
Stayed 3 nights in Feb 2025