Hyatt Place Des Moines/Downtown

3.0 star property

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Photo gallery for Hyatt Place Des Moines/Downtown

Room, 1 King Bed, Corner (With Sofa bed, Specialty) | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Exterior
Lobby
Free daily buffet breakfast
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
418 6th Avenue, Des Moines, IA, 50309
  • Place, Iowa Events Center
    ‪5 min walk‬
  • Place, Des Moines Civic Center
    ‪6 min walk‬
  • Place, Casey's Center
    ‪9 min walk‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪10 min drive‬

Room options

Room, 1 King Bed (With Sofa Bed)

9.0 out of 10
Wonderful
(67 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed (With Sofa bed)

9.8 out of 10
Exceptional
(6 reviews)
  • 50 sq m
  • Sleeps 6
  • 1 Queen Bed

Room, 1 Queen Bed (With Sofa Bed, High Floor)

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 6
  • 1 Queen Bed

Room, 1 King Bed with Sofa bed (High Floor)

7.2 out of 10
Good
(13 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (1 King Bed with Sofa Bed)

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Corner (With Sofa bed, Specialty)

9.2 out of 10
Wonderful
(5 reviews)
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (With Sofa bed, Roll-in Shower)

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (1 King Bed & Sofabed, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (With Sofa Bed, Roll-in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (With Sofa bed, Shower/Tub)

7.0 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (With Sofa Bed)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Hyatt Place Des Moines/Downtown

Pet-friendly hotel connected to the convention centre in Des Moines with free breakfast
Along with an indoor pool, this smoke-free hotel has a 24-hour health club and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a 24-hour front desk and express check-out.
Hyatt Place Des Moines/Downtown offers 93 accommodations with coffee/tea makers and designer toiletries. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

This Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.
The free breakfast at Hyatt Place Des Moines/Downtown gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Ruan Center. Free WiFi in public areas, an indoor pool and a 24-hour gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 3 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 10-minute walk of Iowa Events Center and Des Moines Civic Center
  • Dogs welcome for a fee
Hyatt Place Des Moines/Downtown offers its guests an indoor pool and a 24-hour health club. WiFi is free in public spaces. Business amenities include a 24-hour business centre and 3 meeting rooms. Free breakfast is served daily. The business-friendly Hyatt Place Des Moines/Downtown also features a fireplace in the lobby, express check-out, and a front desk safe. Parking is available for a fee.

This 3-star Des Moines hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 30 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour health club
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 30 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Downtwn Hotel Moines
Hyatt Place Moines Downtwn Hotel
Hyatt Moines Downtwn Hotel
Hyatt Des Moines Des Moines
Hyatt Place Des Moines Downtwn
Hyatt Place Des Moines/Downtown Hotel
Hyatt Place Des Moines/Downtown Des Moines
Hyatt Place Des Moines/Downtown Hotel Des Moines

Hyatt Place Des Moines/Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 476 out of 1006 reviews
Rating 8 - Good. 256 out of 1006 reviews
Rating 6 - Okay. 147 out of 1006 reviews
Rating 4 - Poor. 78 out of 1006 reviews
Rating 2 - Terrible. 49 out of 1006 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Dawn

Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Nicole Cratty

Disliked: Room comfort
The elevator was broke i was stuck on 8th floor i had to call dwn or wait for someone to take me up, towels was not replenish or neat . Room was nice good view pool was nice small but ok.
Stayed 3 nights in Sep 2025

8/10 Good

Derrick

Stayed 1 night in Sep 2025

6/10 Okay

Linda

Stayed 2 nights in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Derrick

Stayed 3 nights in Sep 2025

6/10 Okay

Ardian

Business traveller
Liked: Staff & service
I believe this hotel is in need of a renovation, as the bed and couch in my room were outdated. Additionally, there were issues with the elevator, which was shut down for a couple of days during my stay, forcing me to use the stairs to get in and out. On the positive side, the staff were wonderful and very helpful, which I greatly appreciated. However, for such a beautiful hotel located in the heart of downtown Des Moines, it did not meet my expectations.
Stayed 4 nights in Sep 2025

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Kayode, Joliet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Business traveller
Liked: Room comfort
Disliked: Cleanliness

Good price but underwhelming stay

Minus one staff member who seemed genuinely warm, the others I interacted with did not seem pleased to be working. I booked a king size bed only to discover my room had two queen beds instead. The front desk did not prepare me for this upon check-in. The front desk was kind enough to accommodate a half-hour later check-out. The building was a little drab and not as modernized as some other downtown hotels in Des Moines. My room was spacious and comfortable, however, the bathroom lacked cleanliness which included a long dark hair I found on the back of the toilet. The breakfast had some nice offerings but the quality of food was average. There was very limited seating and most spots were taken, forcing people to awkwardly stand around and wait for a table. The elevators were extremely slow to arrive after pressing the button. As I was leaving the hotel, I heard another guest speaking to a staff member stating that his family wanted their money back and they “had already called the police.” Overall, an underwhelming stay and my least favorite hotel that I’ve experienced in downtown Des Moines.
Stayed 1 night in Aug 2025

8/10 Good

Chris

Travelled with family
Liked: Staff & service, room comfort

Great location

Great location. Quiet. Needs a bit of updating
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for a stop on a long drive! Great location and one of the best complimentary breakfasts I've ever had.
Stayed 1 night in Aug 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service
Hyatt Place Hotel in downtown Des Moines is the only place we stay when in town. The staff is amazing, friendly and so helpful giving us local info and hints as to what to do and where to eat. Our room is always clean with a lovely view of the area. The location is so convenient to concerts, museums, plays and baseball. We parked our car and walked. A nice workout room with great equipment and a pool just the right size for doing morning laps. The free breakfast is just what we needed to start our busy day. Thanks to the entire staff, we will be back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

brigid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jeremy

Stayed 1 night in Aug 2025

10/10 Excellent

ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kelley

Travelled with partner
Great breakfast after a great stay
Stayed 1 night in Aug 2025

6/10 Okay

Anthony

Business traveller
Liked: Staff & service, amenities
The shower drain screen had hair stuck in and it was there when I checked in. A lot of banging noise first thing in the morning on 8/19 at 7am.
Stayed 2 nights in Aug 2025

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown Des Moines
Stayed 3 nights in Aug 2025

2/10 Terrible

Sergio

Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Adarsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, I will stay next time if I visit!
Stayed 1 night in Aug 2025

8/10 Good

Constance

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Hotel room was large, beds were comfortable Pool area was nice. Good location for the fair.
Stayed 1 night in Aug 2025

8/10 Good

leslie

Liked: Staff & service
Parking is expensive on top of the hotel.
Stayed 1 night in Aug 2025