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Four Points by Sheraton Detroit Novi

3.0 star property

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Photo gallery for Four Points by Sheraton Detroit Novi

Restaurant
Reception
Suite, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, desk, laptop workspace
Indoor pool
Suite, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Housekeeping
  • Gym
  • Laundry

Explore the area

View in a map
27000 S. Karevich Drive, Novi, MI, 48377
  • Place, Twelve Oaks Mall
    ‪8 min walk‬
  • Place, JD Racing Indoor Karting
    ‪11 min walk‬
  • Place, Suburban Collection Showplace
    ‪2 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, desk, laptop workspace

Room, 1 King Bed

8.2 out of 10
Very good
(51 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Shower, free toiletries, hair dryer, towels

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(5 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Shower, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(9 reviews)
  • 29 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Shower, free toiletries, hair dryer, towels

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Four Points by Sheraton Detroit Novi

Hotel in Novi with 2 restaurants and 24-hour fitness centre
This smoke-free hotel features 2 restaurants, an indoor pool and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Four Points by Sheraton Detroit Novi offers 220 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Beds feature premium bedding. LED televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Novi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Detroit Novi. During your stay, you're just a quick walk from West Oaks. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from West Oaks and 9 minutes on foot from Twelve Oaks Mall
Four Points by Sheraton Detroit Novi offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 9200 square feet (855 square metres) and includes conference space. The business-friendly Four Points by Sheraton Detroit Novi also features a vending machine, a garden, and concierge services. Self parking is free.

This 3-star Novi hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily.
Four Points by Sheraton Detroit Novi has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 15 for adults and USD 5 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 9,200 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 5 September 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 for adults and USD 5 to 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Detroit Novi Hotel
Four Points Sheraton Detroit Novi
Four Points by Sheraton Detroit Novi Novi
Four Points by Sheraton Detroit Novi Hotel
Four Points by Sheraton Detroit Novi Hotel Novi

Reviews

Four Points by Sheraton Detroit Novi Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 344 out of 892 reviews
Rating 8 - Good. 251 out of 892 reviews
Rating 6 - Okay. 153 out of 892 reviews
Rating 4 - Poor. 75 out of 892 reviews
Rating 2 - Terrible. 69 out of 892 reviews

Reviews

8/10 Good

Dekeva

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Stay was very good only issue was we had no lighting in the seating room as we booked a suite for my sons 10th birthday and my daughters dance recital with 6 boys and 3 little girls they did not give us a hard time with the kids as I know they got a bit loud at times so I was ok with the lighting
Stayed 1 night in Jun 2025

10/10 Excellent

Petra

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
People were great, the place is starting to look run down, chunks of plaster out of the wall. The service was lovely thoug
Stayed 3 nights in Jun 2025

4/10 Poor

Vincent

Disliked: Cleanliness, property conditions & facilities, room comfort
First room didn’t have A/C
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

jaiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very clean and accommodating
Stayed 2 nights in May 2025

10/10 Excellent

Tangia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Debra

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
My 1st day there I had no hot water the hotel did fix the problem and I no other problems with the room. Our Bartender named Clair was excellent, she was very friendly and helpful. And gave good service. I would stay again at this property.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds. Nice pool and hot tub. Bar and food on property.
Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gary and Natalie were kind helpful knew what they should as I know I use to work at a hotel for 10 years and I have to say those two were Amazing and whoever cleaned the room on June 19th 2025 was also Amazing thank you all for the hard work keep it up I’ll be back 😎🙂💕
Best jetted tub around 😎
Stayed 1 night in Jun 2025

6/10 Okay

Sandra

Travelled with partner
Liked: Cleanliness, amenities
Loved the fitness room. Breakfast was OK. Hallways smelled of weed and cigarettes in the evenings and morning
Stayed 2 nights in Jun 2025

10/10 Excellent

Nekoss

Stayed 1 night in Jun 2025

8/10 Good

marian

Liked: Cleanliness, property conditions & facilities
Excellent staff. Everyone was friendly, and always willing to help in any way. Great location for eating and shopping. Lots of parking.
Stayed 3 nights in May 2025

10/10 Excellent

Amelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in May 2025

10/10 Excellent

Brittney

Liked: Cleanliness, amenities
Stayed 1 night in May 2025

6/10 Okay

Brenda

Travelled with partner
Although they were trying to add newer furniture and such the bathroom door did not close and the shower was a poop set up. Most of all the need to upgrade their linens they mattress pad an sheets were of poor quality and made for uncomfortable sleeping.
Stayed 2 nights in May 2025

6/10 Okay

Nykeshia

Stayed 1 night in May 2025

10/10 Excellent

Dwayne

Stayed 1 night in May 2025

6/10 Okay

Shawna

Stayed 1 night in May 2025

10/10 Excellent

Nicholas

Stayed 1 night in May 2025

4/10 Poor

Gregory

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Expensive for what?

For $311 this room does not meet the standard. Everything is caulked shut. Can’t open windows. The pictures didn’t even come close to what the room looked like. The TV’s are off center and unadjustable to ALL seating and sleeping areas. The shower head was awful. Paint cracking everywhere. Water pockets from moisture in ceiling. Wall paper splitting and pulling apart. Just over all janky in comparison to price. I wouldn’t even pay standard price for this room.
Stayed 1 night in May 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Joseph

Stayed 2 nights in May 2025

4/10 Poor

Patrick

Disliked: Cleanliness, property conditions & facilities
This 4 Points Sheridan has been under renovations everytime I stay here. It never gets any better and the restaurant is closed, and the bar suffers from mechanical problems. I am staying elsewhere.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean hotel and the bar was great
Stayed 2 nights in May 2025

10/10 Excellent

Rebekah M, Livonia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service
Stayed 1 night in May 2025