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Platinum Grand

4.0 star property
VIP Access

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Photo gallery for Platinum Grand

Lobby lounge
Fitness facility
Lounge
Point of interest
Poolside bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
#52, Road no.11, Block-F, Dhaka, 1213
  • Place, Gulshan Ladies Park
    ‪17 min walk‬
  • Place, Bangladesh Navy Headquarter
    ‪18 min walk‬
  • Place, Bangladesh Army Stadium
    ‪1 min drive‬
  • Airport, Dhaka (DAC-Shahjalal Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Platinum Premium Twin Room

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Platinum Premium Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Large Grand Room

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Large Grand Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Grand Studio

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Grand Studio

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premium Double Room

View from room

Premium Double Room

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Twin Room

Premium Twin Room | 1 bedroom, Frette Italian sheets, premium bedding, down duvets

Premium Twin Room

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Grand Studio Suite

Grand Studio Suite | 1 bedroom, Frette Italian sheets, premium bedding, down duvets

Grand Studio Suite

  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Double Room

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Premier Double Room

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Platinum Grand

This hotel features an indoor pool, a restaurant and a health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Platinum Grand offers 50 air-conditioned accommodations with DVD players and minibars. This accommodation offers separate dining areas. Select Comfort beds feature Frette Italian sheets, down duvets and premium bedding. 41-inch flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Microwaves, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Platinum Grand, you'll be connected to the convention centre and within walking distance of Gulshan Ladies Park. Enjoy features like free WiFi in public areas and free valet parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • 6 minutes by car from Sher-e-Bangla Cricket Stadium and 6 minutes from Bashundhara City Mall
  • Airport and local-area shuttle service available for a fee
Platinum Grand offers its guests a kids' pool, an indoor pool, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A rooftop terrace, a library, and barbecue grills are also featured at the business-friendly Platinum Grand. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Dhaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Platinum Grand has a restaurant on site.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: BDT 1,400 for adults and BDT 1,400 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Microwave on request
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 41-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Chef service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Minibar
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for BDT 3384.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Airport shuttle transfer per child: BDT 2030 (one-way)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BDT 1400 for adults and from BDT 1400 for children
  • Airport shuttle fee: BDT 2100.00 per person (one-way)
  • Airport shuttle fee per child: BDT 2100.00 (one-way), (from 5 to 10 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: BDT 2000 per day
  • Rollaway bed fee: BDT 3384.0 per day
  • Bed sheets fee: BDT 3384 per bed, per night (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Platinum Grand offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Platinum Grand Hotel Dhaka
Platinum Grand Hotel
Platinum Grand Dhaka
Platinum Grand
Platinum Grand Dhaka Division, Bangladesh
Platinum Grand Hotel
Platinum Grand Dhaka
Platinum Grand Hotel Dhaka

Platinum Grand Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 26 out of 53 reviews
Rating 8 - Good. 20 out of 53 reviews
Rating 6 - Okay. 2 out of 53 reviews
Rating 4 - Poor. 3 out of 53 reviews
Rating 2 - Terrible. 2 out of 53 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shigeyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great hotel. The staff is nice, restaurant is good. Especially, the top roof bar is great! I will stay there again.
Stayed 15 nights in Nov 2022
Verified

10/10 Excellent

Oswald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Convenient to travel.
Stayed 5 nights in Mar 2023
Verified

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t pass up this hotel. Heart it!

Nothing short of amazing. The hotel staff is top notch and treated me like a king at every encounter. The Bistro has great food, the fitness centre was well stocked, and the pool was great. A stark difference from a large chain hotel. Pass on Sheraton, Hilton or others and stay here.
Stayed 7 nights in Aug 2023
Verified

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you Team Platinum Grand

Excellent in all respects- I have experience of different premium quality hotels in Dhaka and Platinum Grand was far superior. Staff were courteous and helpful in every respect - quality of hotel decor and fittings was very good. Excellent comfortable room, and food was well produced from varied menu. Rooftop pool was very pleasant and clean. Excellent value for money.
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Archit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked Suite Room as shown at the time of booking but reaching hotel we were informed that never had any Suite Room in the hotel so cannot provide. Further I had booked my room for 3 Adults but since could not provide any Suite Room, they charged me USD20.00 per night for extra person. I think that the fault here is from Hotels.com since they have wrongly informed the category on their website.
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Torben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk roof top swimmingpool

Fantastisk roof top restaurant og swimmingpool. De har øl i minibaren og på taget. Ville bruge det igen
Stayed 6 nights in Sep 2022
Verified

8/10 Good

avanish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was pleasure staying in this hotel.recommended
Stayed 4 nights in May 2022
Verified

8/10 Good

Imran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Overall good 😊
Stayed 5 nights in Aug 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Everything was good just that the bed sheets were not clean enough. I think they don't change the linen that covers the mattress every time a customer leaves.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
- Good and clean facility - The breakfast menu can be greatly improved.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Navin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Okay.

The room service can be better. The front office desk people were unprofessional.
Stayed 3 nights in Sep 2019
Verified

8/10 Good

Zacharry Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location, clean rooms

The Staff was very friendly and accommodating. The location was very convenient and located in a central part of town. The rooms were clean.
Stayed 5 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice room WiFi was pretty terrible compared to US standards. Ended up using my phones 3G, that was pretty inconvenient. But I don’t have much expectations over the country’s broadband connection anyways.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ダッカ市内で良いホテルを探すのは難しいのですが、ここは本当にお勧めです。目につくような欠点は全くありません。 毎年ダッカに行くので、これからはここに決定です。 ただ、斜め向かいのdhabaというレストランは絶対に行ってはいけません。
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Cheng-Yeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

鬧中取靜的好飯店

希望跑步機早點修好。食物普通。
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Hasib

Liked: Cleanliness, staff & service, property conditions & facilities
1st I would like to say their service was amazing. 2nd Hotel location was close to everything. So it was easy to find uber or other local transportations. I would recommend it to my friends or family.
Stayed 6 nights in Feb 2019
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best Customer Service in all of Dhaka!

My stay at the Platinum Grande, was a very pleasant surpise. All of the staff are the best in their industry. They are all very professional, very corteous, very kind, very accomdating anbd genuine. I could have not asked for a better experience. They all made me feel extremely comfortable at all times. I can't thank them all! I will definately be back very soon!
Stayed 4 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! From staff to room to breakfast, everything was amazing.
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Emteaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so good and everthing was ok.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

MD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently close to Airport and really good restaurants. The complimentary breakfast was awesome. Room and room service were up to the marks.
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Heng Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel with Great service

Business trip this time. Staff are hospitable and always have smile on their face. Food is very good with reasonable price. Room is spacious and clean but the I don't like the smell in the room. Will definitely come back to here for next trip.
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

Heng Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service, willing to come back again

Business trip this time. Staff are hospitable and always have smile on their face. Food is very good with reasonable price. Room is spacious and clean but the I don't like the smell in the room. Will definitely come back to here for next trip.
Stayed 3 nights in Nov 2018
Verified

2/10 Terrible

WAI YI

Disliked: Staff & service, property conditions & facilities, room comfort

Dishonest Hotel!!!!!

I booked Suite room (claimed having 600-sq-foot) for my staying this and full paid to Hotels.com before I check in. However, I was just being told there is NO Suite room in Platinum Grand. Then when I call Hotels.com to complain and trying to cancel my booking at Platinum Grand because they cannot offer the room I booked, the hotel just telling lies to Hotels.com saying they have already offer me a Suite room so Hotels.com refused to change hotel for me. And at the same time, Platinum Grand told me, Hotels.com has just only booked a normal single room for me. So, they even refused to put me to a bigger room in the hotel. Then after all arguments, Platinum Grand finally change a bigger room for my stay which is around 400-sq-foot. I was totally disappointed with the dishonest of Platinum Grand as they post the room not exist on Hotels.com and they told lies to me and to Hotels.com. I'm sure I'm definitely a loser in this case as I paid for Suite room but in fact I'm just staying in normal double room. I'm disappointed with Hotels.com as well as they are totally unhelpful just trying to let me deal with the hotel myself. Very bad experience!
Stayed 6 nights in Nov 2018
Verified

6/10 Okay

Cheng-Yeh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

No hot water for shower and unexpected fire alarm

No hot water for showers in the last two days. The fire alarm ring up for two times in mid night, without any fire. This is my 2nd time to stay, but experience is worse than first time.
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A decent place in Dhaka

The Platinum Grand was nice overall. The staff was pleasant and friendly. The rooftop pool was very nice. Too bad the Dhaka smog takes away the pleasantness just a bit.