The Retreat Palm Dubai MGallery by Sofitel

VIP Access

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Where to?

Dates

September 2025

October 2025

On the beach, sun-loungers, beach umbrellas, beach towels

Premium Room with Balcony, Palm Sea View and Club Lounge Access | Balcony view

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot tub
Pool
Spa
Room service
Laundry

Explore the area

Palm Jumeirah, Dubai, Dubai, 0

Aquaventure
‪5 min drive‬
Souk Madinat Jumeirah
‪22 min drive‬
Burj Al Arab
‪23 min drive‬
Dubai (DXB-Dubai Intl.)
‪41 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Penthouse Suite with Rooftop Terrace, Palm Sea View and Club Lounge Access

1 bedroom
Sea view
Sleeps 4
1 Queen Bed

Deluxe Room with Balcony

Good

35 sq m
Sleeps 3
1 King Bed OR 2 Single Beds

Premium Suite, 1 Bedroom, Balcony (Palm Sea View and Club Lounge Access)

75 sq m
1 bedroom
Sea view
Sleeps 4
1 King Bed

Deluxe Suite, 1 Bedroom, Balcony, Partial Sea View (Club Lounge Access)

80 sq m
1 bedroom
Partial sea view
Sleeps 4
1 Single Bed

Premium Room with Balcony, Palm Sea View and Club Lounge Access

Exceptional

35 sq m
Sea view
Sleeps 3
1 King Bed OR 2 Single Beds

Deluxe Room with Balcony, Palm Sea View

Exceptional

35 sq m
Sea view
Sleeps 3
1 King Bed OR 2 Single Beds

Deluxe Room with Balcony, Partial Palm Sea View

Good

35 sq m
Partial sea view
Sleeps 3
1 King Bed OR 2 Single Beds

Similar properties

2 outdoor pools, pool umbrellas, pool loungers

On private beach
Pool
Hot tub
All-inclusive

includes taxes & fees

4 Oct - 5 Oct

About this property

The Retreat Palm Dubai MGallery by Sofitel

Luxury hotel on the beach, with outdoor pool

Catch some rays at the beach or spend the day relaxing at The Retreat Palm Dubai MGallery by Sofitel's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Housekeeping is available on request.

The Retreat Palm Dubai MGallery by Sofitel offers 255 accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rayya Wellness Centre. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Our customers tell us that they can't get enough of the helpful staff at The Retreat Palm Dubai MGallery by Sofitel. During your stay, you're just a quick walk from Palm Islands. Free WiFi in public areas, free valet parking and 2 restaurants are available.

Free WiFi
Free valet parking and self-parking
Enjoy a bite to eat at Vibe, a buffet restaurant that serves local and international cuisine
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool or soak in the hot tub
Indulge with deep-tissue massages, detox wraps or manicures and pedicures at Rayya Wellness Centre
Services include babysitting, a children's club and a lifeguard on-site
On-site recreation includes an outdoor tennis court, a gym and a steam room
Guests have great things to say about the overall condition of the property and the helpful staff
Steps from Palm Islands and 6 minutes by car from Aquaventure

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At The Retreat Palm Dubai MGallery by Sofitel, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and motor boating.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Public spaces have free WiFi. This luxury hotel also offers an outdoor pool, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Vibe – This buffet restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open 24 hours.

Bait Al Nakhla – This fine-dining restaurant specialises in Middle Eastern cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Chapters – On-site café. Open daily.

Ripples – On-site diner. Open daily.

24-hour room service is available.

Awards and affiliations

Eco-certified property

This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Limo/town car service
Free self parking on site
Free valet parking on site

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 140 for adults and AED 70 for children
2 restaurants
A coffee shop/cafe
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Restaurants on site

Bait Al Nakhla
Chapters
Ripples
Vibe

Things to do

Archery
Art gallery
Bicycle rentals
Billiards/pool table
Children's club
Children's pool
Fitness classes
Full-service spa
Health club
Hot tub
Library
Motor boating
Outdoor pool
Outdoor tennis court
Sauna
Snorkelling
Steam room
Tennis lessons
Yoga classes

Family friendly

Children's club (surcharge)
Children's pool
In-room babysitting
In-room cot
Laundry facilities
Lifeguards on site
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Turndown service

Business services

24-hour business centre
Conference centre
Meeting rooms

Outdoors

Barbecue grill
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the boardwalk/promenade
Picnic area
Pool loungers
Pool umbrellas
Rooftop terrace
Vegetable garden

Full-service spa

Ayurvedic treatments
Body scrubs
Body wraps
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Sauna
Spa open daily
Steam room
Swedish massages
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Lift
Tile flooring in room
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
100% renewable energy
7 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2017
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Humane treatment of captive wild animals
Lifeguards
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Down comforter
Egyptian cotton sheets
Free cot
Pillow menu
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Bidet
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided

Entertainment

42-inch flat-screen TV with premium cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
LED lighting
Phone
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: 50 per cent of room rate

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Late check-out fee: 50 per cent of room rate

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at The Retreat Palm Dubai MGallery by Sofitel

Children and extra beds

Children are welcome.

Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for AED 150.0 per night.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

New Year's Eve (31 December) Gala Dinner per adult: AED 1999
New Year's Eve (31 December) Gala Dinner per child: AED 1199 (up to 12 years old)
A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately AED 140 for adults and from AED 70 for children
Early check-in fee: 50 per cent of room rate (subject to availability)
Late check-out fee: 50 per cent of room rate (subject to availability)
Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
Alcohol isn't served at The Retreat Palm Dubai MGallery by Sofitel.

Property is also known as

Retreat Palm Dubai MGallery Sofitel Hotel

Retreat Palm MGallery Sofitel Hotel

Retreat Palm Dubai MGallery Sofitel

Retreat Palm MGallery Sofitel

Retreat Palm Dubai MGallery S

The Retreat Palm Dubai MGallery

The Retreat Palm Dubai MGallery by Sofitel Hotel

The Retreat Palm Dubai MGallery by Sofitel Dubai

The Retreat Palm Dubai MGallery by Sofitel Hotel Dubai

The Retreat Palm Dubai MGallery by Sofitel Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Subin

Travelled with family, Travelled with family and small children, Travelled with partner

6 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great hotel . Super friendly staff

Stayed 3 nights in Jun 2025

10/10 Excellent

Nasimbek

Travelled with family and small children

4 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

This hotel is exceptional, boasting a beautiful setting and excellent ambiance. My family and I thoroughly enjoyed our stay, with the children particularly captivated by the amenities. The swimming pool, beach, and palm-tree views were truly outstanding. Thank you guys! Chris, Timothy, doormans, kitchen assistants --> you guys are awasome! And especially, the staff who helped and played with my 3 years son in the kids swimming pool (I apologise that can't remember his name) You guys are so helpful and friendly!!! Thank you for everything and we hope will stay here again!!!

Stayed 2 nights in May 2025

10/10 Excellent

Suriya Ghulam

31 May 2025

Liked: Cleanliness, property conditions & facilities

The hotel provided excellent accommodation, food, beach and pool facilties. The hotel was easily accessible by taxi to get to any place. It also provided free shuttle to Emirates Mall. Staff were friendly and courteous. Helpline gave advice or assistance immediately.

Stayed 6 nights in May 2025

10/10 Excellent

Alexandra

29 May 2025

Stayed 1 night in May 2025

2/10 Terrible

Majed

Business traveller, Travelled with partner

22 May 2025

Disliked: Cleanliness, amenities, property conditions & facilities

I had a very horrible experience the room that they gave had NO AC working and i kept telling the reception about the problem NO ONE CAME TO MY ROOM TO FIX IT FOR TWO DAYS ! And on the third day they changed my room to a lower standard room ( THEY DOWNGRADED MY ROOM) and on top of that the other room was also hot …! And i was on a business trip and I needed to rest at night because i have early morning meetings!

Stayed 3 nights in May 2025

10/10 Excellent

Oussama

Travelled with family

17 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had an absolutely perfect stay at this hotel. From the moment I arrived, everything exceeded my expectations. The staff were incredibly kind and welcoming—special thanks to Ghizlane and Amjad for going above and beyond to make my stay memorable. The food was delicious with plenty of variety, and the room was spotless and very comfortable. I couldn’t have asked for a better experience. Highly recommended!

Stayed 11 nights in May 2025

10/10 Excellent

Oliver

7 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 5 nights in Apr 2025

8/10 Good

Ramjeet Kaur

Travelled with family, Travelled with family and small children

7 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall stay was nice. Unfortunately there was on-going construction in the space opposite the hotel which mean sleep was disturbed on a few of the days, however the staff did offer other rooms during the stay, but the hassle of packing and unpacking again meant that the offer couldnt be taken up, plus the room spec was different to the booked rooms. We booked half board, the food service was generally ok, however with certain dietary requirements it took a lot of effort for our needs ro be understood by the service staff/management. This wasnt shared with the chef's in appropriate time, so we ended up asking and re-asking for the same requirements on most days- that made the experience less positive. The chef Gurpreet Kaur did prepare evening dishes to our needs and her food was delicious. The pastry chef did finally prepare pastries for us for breakfast, but almost half way into the stay which was a shame, although they tasted delicious- the egg-free pastry should be a regular feature. It was a shame that some chefs said they couldnt prepare it first, then within the hour they did... The spa facilities were fairly nice (sauna, steam room, and shower/changing facilities with lockers for valuables). Some spa/salon services being promoted were not available when enquired about, due to staff, so that wasn't as positive. Without the construction, the sea view would be wonderful, and the view of the skyline from the is lovely in the early mornings.

Stayed 7 nights in Mar 2025

8/10 Good

Lila

Travelled with family

7 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay, attentive staff. They were really willing to help us with a late check out so we could attend Juma prayers. The suite room was incredibly spacious and there was a variety of food options for breakfast. We would definitely stay here again!

Stayed 1 night in Apr 2025

10/10 Excellent

SHIRRINE

Travelled with partner

30 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

he hotel itself was absolutely beautiful, and the service was excellent—friendly, professional, and faultless throughout our stay. There was some building work going on in the surrounding area, so we did hear some construction noise, but this is understandably outside the hotel’s control. One important point to note: the hotel is a dry hotel, meaning no alcohol is served on-site - meaning had to go to near by hotel for an evening drink This wasn’t made clear when booking through Expedia, and I couldn’t find any mention of it on the listing. I believe this should be stated more clearly to help guests set their expectations. Otherwise, a lovely stay overall.

Stayed 4 nights in Apr 2025

10/10 Excellent

Bev

Travelled with partner

23 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing hotel

Stayed 6 nights in Apr 2025

8/10 Good

Peyman

15 Apr 2025

Stayed 4 nights in Apr 2025

10/10 Excellent

Caesar

4 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

excellent staff and service. Very friendly and accommodating

Stayed 10 nights in Mar 2025

10/10 Excellent

Charmian

23 Mar 2025

Stayed 3 nights in Mar 2025

10/10 Excellent

ian

Travelled with partner

22 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Got there to find a building site facing our room and the started working around 7am which was very annoying.. they did swap our room to the beach side .. bear in mind this building work has just started and may go on for sometime. Quite surprised to be charged for ice to my room should be free . Breakfast very good and beach food excellent as well..

Stayed 10 nights in Mar 2025

8/10 Good

Pinki

15 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 10 nights in Mar 2025

10/10 Excellent

Tomas

Travelled with family

14 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Feb 2025

10/10 Excellent

Hayley, Surrey

Travelled with partner

13 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel, great location - note, there is construction working going on at the front of the property at the moment, so recommend getting a Jumeirah Palm view room at the back of the property. Great facilities, spacious rooms and the staff go above and beyond to meet your requests and needs. Highly recommend.

Stayed 4 nights in Mar 2025

4/10 Poor

Ashly

10 Mar 2025

Stayed 10 nights in Feb 2025

8/10 Good

Grzegorz, North Vancouver

6 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Half of the rooms are facing construction at the front of the building. All day long noise. I happen to have one of those rooms.

Stayed 5 nights in Feb 2025

10/10 Excellent

Emily

5 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing trip!

Had a lovely stay. Staff were so friendly and helpful. Beautiful hotel and property, very clean, beautiful location. Loved the beach access and the promenade on the other side to walk along the Palm. Really appreciate the upgraded room and kind treatment during my pregnancy. The balcony and view of the palm were stunning. The fruit bowl was so sweet and we really appreciate the staff giving us extra water. The gym was convenient and had a good selection of equipment and was very clean. The restaurant was also delicious for dinner. The Ramadan decorations on the beach were also lovely. Staff also helped us advise and secure a taxi for the return trip on the spot. Thank you for helping us have an amazing trip! Would highly recommend

Stayed 2 nights in Feb 2025

10/10 Excellent

Alexandra

3 Mar 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Satvinder

27 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Feb 2025

10/10 Excellent

Alexandra

26 Feb 2025

Stayed 3 nights in Feb 2025

8/10 Good

Kieron

21 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff, lots of activities, buffet was good

Stayed 4 nights in Feb 2025

The Retreat Palm Dubai MGallery by Sofitel

Choose dates to view prices

Photo gallery for The Retreat Palm Dubai MGallery by Sofitel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Penthouse Suite with Rooftop Terrace, Palm Sea View and Club Lounge Access

Penthouse Suite with Rooftop Terrace, Palm Sea View and Club Lounge Access

View all photos for Deluxe Room with Balcony

Deluxe Room with Balcony

View all photos for Premium Suite, 1 Bedroom, Balcony (Palm Sea View and Club Lounge Access)

Premium Suite, 1 Bedroom, Balcony (Palm Sea View and Club Lounge Access)

View all photos for Deluxe Suite, 1 Bedroom, Balcony, Partial Sea View (Club Lounge Access)

Deluxe Suite, 1 Bedroom, Balcony, Partial Sea View (Club Lounge Access)

View all photos for Premium Room with Balcony, Palm Sea View and Club Lounge Access

Premium Room with Balcony, Palm Sea View and Club Lounge Access

View all photos for Deluxe Room with Balcony, Palm Sea View

Deluxe Room with Balcony, Palm Sea View

View all photos for Deluxe Room with Balcony, Partial Palm Sea View

Deluxe Room with Balcony, Partial Palm Sea View

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About this property

The Retreat Palm Dubai MGallery by Sofitel

Awards and affiliations

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

The Retreat Palm Dubai MGallery by Sofitel Reviews

Reviews

Excellent

9.2/10

8.8/10

8.6/10

8.8/10

8.8/10

Reviews

10/10 Excellent

Subin

Subin

10/10 Excellent

Nasimbek

Nasimbek

10/10 Excellent

Suriya Ghulam

Suriya Ghulam

10/10 Excellent