The noise from outside was completely unbearable. We could not go to sleep before 2-230AM, until the club next door closed. We tried using ear plugs with over ear noise cancelling head phones, but nothing worked. With no air conditioning, and a window that didn't close all the way, nor having a shade over it, sleep was a huge issue. They also didn't have hot water one day and then no toilet paper for anyone in the hotel the next. The manual process of being let in the hotel for security purposes also was a challenge. On multiple occasions we were stuck waiting for someone to buzz us in or to ask questions at the front desk. Our experience was so bad, I will be seeking a refund either through or Expedient and if that fails, will be disputing the charges with credit card company.