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Premier Hotel Regent

3.0 star property

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Photo gallery for Premier Hotel Regent

Lobby
Premium bedding, in-room safe, desk, laptop workspace
2 restaurants; breakfast, lunch and dinner served
Premium bedding, in-room safe, desk, laptop workspace
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
22 Esplanade, Beach Front, East London, Eastern Cape, 5201
  • Place, Jan Smuts Stadium East London
    ‪6 min drive‬
  • Place, Nahoon Beach
    ‪7 min drive‬
  • Place, Bonza Bay Beach
    ‪14 min drive‬
  • Airport, East London (ELS)
    ‪21 min drive‬

Room options

View all photos for Suite, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Single Beds

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Suite, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Superior Suite, 2 Single Beds

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Suite, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Suite, 1 Double Bed

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

  • City view
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite (Ambassador)

Suite (Ambassador) | Premium bedding, in-room safe, desk, laptop workspace

Suite (Ambassador)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Premier Hotel Regent

This smoke-free hotel features 2 restaurants, a bar/lounge and a 24-hour business centre. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and free train station pick-up. Other amenities include a conference centre, coffee/tea in a common area and conference space. Housekeeping is available on request.
Premier Hotel Regent offers 175 air-conditioned accommodations with a safe and free toiletries. Beds feature premium bedding. 88-cm flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers.

This East London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Premier Hotel Regent, you'll be connected to the convention centre and within walking distance of Eastern Beach. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • For dining with ocean views, stop by The Grill Room, one of the property's 2 restaurants
  • Buffet breakfast served weekends for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Just a 3-minute drive from Jan Smuts Stadium East London and a few minutes from Ann Bryant Art Gallery
  • Free airport and train station pick-up shuttle service
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 10 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1001 square feet (93 square metres) and includes a conference centre. The business-friendly Premier Hotel Regent also features a terrace, a garden, and coffee/tea in common area. A roundtrip airport shuttle (available 24 hours) and A train station pick-up shuttle are free. Self parking is free.

This 3-star East London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and 10:00 AM.
The Grill Room – Overlooking the ocean, this family restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free train station pick-up shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:00 AM for a fee: ZAR 245 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • The Grill Room

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (1,001 square foot of space)

Outdoors

  • Garden
  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1999
  • Humane treatment of captive wild animals
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 88-cm flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 245 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Premier Hotel Regent offers transfers from the airport and train station. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Premier Hotel Regent
Premier Hotel Regent East London
Premier Regent
Premier Regent East London
Premier Regent Hotel
Regent East London
East London Regent
Premier Hotel Regent Hotel
Premier Hotel Regent East London
Premier Hotel Regent Hotel East London

Premier Hotel Regent Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 32 out of 103 reviews
Rating 8 - Good. 29 out of 103 reviews
Rating 6 - Okay. 25 out of 103 reviews
Rating 4 - Poor. 12 out of 103 reviews
Rating 2 - Terrible. 5 out of 103 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mandisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good staff was friendly
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kabelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great, the hotel was great. All round freat stay.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Kabelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great views
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed a room that overlooked the Indian Ocean. The staff was very helpful and responsive when a need arose.
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Regina

Liked: Cleanliness, property conditions & facilities, room comfort

Recent stay

Well situated, easy access from the airport, beautiful sea view from my room. However, no wifi at hotel. It would also be nice if hotel management can inform customers about load shedding schedule.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Mpumzi

Liked: Staff & service
Disliked: Cleanliness
We couldn't enjoy lounge area due to armpit smell on their coushin.
Stayed 3 nights in Feb 2024
Verified

2/10 Terrible

james

Disliked: Staff & service, amenities, property conditions & facilities
They had no vending machines, restaurant horrible, attached to noisy convention center, no WiFi, no TV remote. I asked and said they would send a guy up. Never happened.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort

Not up to expectations.

I took a suite with the intention of treating my wife to something a bit special. The cleanliness of the suite was good but there were a few issues that irritated me. Considering the cost and the location, I was surprised to find that there were only two towels available. A small "hand-towel" and a slightly larger one. The water tasted bad but this was probably because we are not used to the EL water. This could have been somewhat offset with some complimentary bottled water, of which there was none. The rooms were a bit Spartan and there could have been some flowers (even plastic ones). The shouting and noises of the car washing that takes place across the entire front of the hotel were a bit disconcerting until we reminded ourselves that this, after all, Africa and that we should just live with these little irritations. Abandoning any ideas of a romantic evening on the veranda, we turned on the TV only to find a tiny (6 plus 2 snow) bouquet of channels that included news, cartoons and soapies. Thank goodness for an iPad and downloaded movies.
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Mlungisi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, I won't mind ukubuyela futhi.
Stayed 3 nights in Sep 2021
Verified

8/10 Good

BANDILE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BANDILE FAMILY

It was awesome 👌👏
Stayed 1 night in Jun 2021
Verified

8/10 Good

Ntombi

Liked: Staff & service, property conditions & facilities, room comfort
If the rooms could be more cleaner. Staff very friendly
Stayed 1 night in May 2021
Verified

8/10 Good

Thokozile

Liked: Cleanliness, staff & service, room comfort

Lovely stay

My stay was good. The staff at reception and around the rooms were really helpful.
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Bontle

Liked: Staff & service
Disliked: Property conditions & facilities
I remember the hotel from when I was little. It was so grand and fancy. I was shocked to see the dilapidated state of the building and the area around it. The room was clean but felt dark and dingy. The view from the room was incredible. The balcony was dirty and looked like it had been ages since it was cleaned.
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Nisha

Disliked: Cleanliness, property conditions & facilities, room comfort

Premier Hotel Regent East London

I was given a room 419 first the room was smelling. So I complained. Then next day they cleaned the room. Then the wifi they give you 500MB and it kept on finishing and had issues so i complained then then moved me to 319. A bigger room than the first one, it did not smell but the cupboards was broken the room had no fridge.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick stay

Stop over during business trip
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun

My stay was awesome though we didn't spend the whole night
Stayed 1 night in Feb 2019
Verified

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location

Great Location, spacious rooms and Friendly Staff. Would stay here again! We just wish that WIFI wasn't on a voucher based system and should be Free and available to all guests.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Vuyolwethu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Year's Eve Stay

It was awesome with friendly staff
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

Sam

Liked: Staff & service
Nice hotel, close to the beach. Lovely staff. Rooms are too small. Still using limited data vouchers for Wi-fi which is a big put off. Beautiful views of the ocean.
Stayed 6 nights in Oct 2018
Verified

8/10 Good

Gavin

Liked: Cleanliness, room comfort

Comfortable

The stay was short but great. The linen needs to be check and maybe replaced.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Lilly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great however rooms should provide deck chairs on balcony
Stayed 1 night in Jun 2018
Verified

6/10 Okay

MRJF

Liked: Room comfort
Disliked: Staff & service

A view of a beach in a run down area

The area is very run down, there was what looked like a student hostel directly outside my window with students at one stage picketing outside late into the night. The Hotel itself is pretty much as advertised and the room was huge, one of the biggest I have ever had and the balcony was overlooking the beach and was bigger than most hotel rooms - oddly there were two tables and one chair on the balcony (go figure!). The services was disinterested at best but not bad as such. It is certainly the best (only?) hotel in the area and if you have business in this area then this is the one to stay at.
Stayed 4 nights in Mar 2018
Verified

8/10 Good

larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir waren nur eine Nacht im Premier Hotel Regent. Für eine Nacht war es in Ordnung. Das Bett war nicht das bequemste, ansonsten waren wir aber zufrieden.
Stayed 1 night in Apr 2018
Verified

6/10 Okay

Dev

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel had a few issues like no irons or ironing boards that they can bring to your room instead you have to go to a common room on the 4th floor with only 4 boards and irons which has to be used with all visitors at the same time so you have this long que or you have to keep going up to see if it's free to use. Some rooms don't even have air cons and the ones that do have units don't work or just blow air. Ordering room service is risky if you ask me, i thought i would play it safe and order a toasted cheese and tomato, how bad can that be well if you like hair toasted with your sarmie then cool. Complain and it took then over an hour to come to my room just to check if i was telling the truth then they would consider where they went wrong and how they would fix it. WHAT A JOKE. Staff there are very untrained. I will never go back there.
Verified

2/10 Terrible

Happy

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

STARTED BAD GOT WORSE

Hotel was booked and lost my reservation booked through Expedia. After I showed them my confirmation email the desk clerk made three trips back to see her manager. I told her I was not trying to be difficult I would call Expedia and let her manager work it out with them. I ended up in a room by the loud road wit a broken air conditioning unit and a safe that did not work. I had prepaid or I would have gone elsewhere.The manager of the first desk clerk should have come out and talked with me.
Stayed 1 night in Feb 2018