4/10 Poor
Maria
Travelled with family
27 Jan 2026
Disliked: Property conditions & facilities
I arrived during a snow storm. I understand it was actively snowing and it was a pretty big storm. Their parking lot and their sidewalks were not maintained at all. They were basically handing out shovels to people to shovel a spot for themselves. I arrived with my kids and disabled mom. There was no handicapped access. All doors except for the main door were blocked with snow. The front entrance was covered in snow. Around a foot of snow. No shoveling or salt put down. The fire alarm kept on going off. The hotel and the rooms were cold and we could not adjust the temperatures. They cancelled the social hour on Monday night (This was the following day). I had to go out to get my family dinner. The parking lot and the sidewalks were still a complete mess. No shoveling was attempted on the sidewalks directly in front of the building. I slipped a lot on the ice. Nothing was taken care of. This was over 24 hours after we arrived and the storm had been over for 16 hours. The following day (the day we checked out) the parking lot and the sidewalks still were not cleared. The doors were still all blocked. There still was no handicap access to the building.
The room was ok. There was a square of wall missing by the bed. The walls were thin. The front desk people were not very sympathetic to people's situations. I was in the common area and I could hear them laughing and chatting at the desk about the people who were expecting the social hour appetizers.
Maria
Stayed 2 nights in Jan 2026