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Fantasyland Hotel

3.5 star property

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Photo gallery for Fantasyland Hotel

Lobby
In-room safe, blackout curtains, iron/ironing board, free WiFi
Water park
Exterior
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly

Explore the area

View in a map
17700 87 Ave Nw, Edmonton, AB, T5T4V4
  • Place, West Edmonton Mall
    ‪1 min walk‬
  • Place, Fantasyland
    ‪1 min walk‬
  • Place, World Waterpark
    ‪1 min walk‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪32 min drive‬

Room options

View all photos for Superior Room, Multiple Beds

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, Multiple Beds

8.0 out of 10
Very good
(26 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Superior Room, 2 Queen Beds

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.6 out of 10
Excellent
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Room, Multiple Beds | In-room safe, blackout curtains, iron/ironing board, free WiFi

Room, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Room, 1 Queen Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Polynesian Family Theme Room)

Room (Polynesian Family Theme Room) | In-room safe, blackout curtains, iron/ironing board, free WiFi

Room (Polynesian Family Theme Room)

7.2 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Fantasyland Hotel

Family-friendly Edmonton hotel connected to a shopping centre, steps from West Edmonton Mall
This smoke-free hotel features a full-service spa, a water park (surcharge) and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a conference centre are on-site.
Fantasyland Hotel offers 355 accommodations with a safe and coffee/tea makers. 42-inch LCD televisions come with satellite channels and pay-per-view films.

Rooms have partially open bathrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a water park (surcharge) and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the shopping around Fantasyland Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from West Edmonton Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Valet parking available for a fee
  • Splash around at the water park
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, mini golf and ice skating
  • Guests have great things to say about the helpful staff and the location
  • Steps from West Edmonton Mall and Fantasyland
  • Cats and dogs welcome for a fee (restrictions apply)
Fantasyland Hotel offers its guests a full-service spa, a water park (surcharge), and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 269098 square feet (25000 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Fantasyland Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Edmonton hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
L1 Lounge – This lobby lounge only serves light fare.
L2 Grill – This restaurant serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free covered self parking on site
  • Secured, covered valet parking on site (CAD 25 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee: CAD 16 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • L1 Lounge
  • L2 Grill

Things to do

  • Bowling alley
  • Designer stores
  • Full-service spa
  • Gym
  • Ice skating
  • Mini golf
  • Shopping centre
  • Water park

Family friendly

  • Bowling alley
  • In-room refrigerator
  • Mini golf
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (269,098 square foot of space)
  • Meeting rooms

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 25 lb per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 16 to 20 per person
  • Valet parking fee: CAD 25 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Fantasyland Edmonton
Fantasyland Hotel
Fantasyland Hotel Edmonton
Hotel Fantasyland
Fantasyland Hotel & Resort Edmonton, Alberta
Fantasyland Hotel And Resort
Fantasyland Hotel Hotel
Fantasyland Hotel Edmonton
Fantasyland Hotel Hotel Edmonton

Fantasyland Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 717 out of 1567 reviews
Rating 8 - Good. 381 out of 1567 reviews
Rating 6 - Okay. 252 out of 1567 reviews
Rating 4 - Poor. 127 out of 1567 reviews
Rating 2 - Terrible. 90 out of 1567 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Puneet

Stayed 2 nights in Jun 2025

10/10 Excellent

Delroy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, just as it show in the image online
Stayed 2 nights in Aug 2025

2/10 Terrible

MARK

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived and prior to arriving we had a notice that there were two guest registered with same name! This was taken care of before even arriving so we thought! Upon arrival and checking in they claimed we had two rooms booked and we had to go through quite the process again to prove we only had the one booking and so on. Finally, after 20 mins we got our room keys and upon arrival to our room we encountered a foul smell in the room but after the 20 mins at the front we weren’t about to go back to front desk! We left for the evening and came back to hotel and choose to use valet parking. Due our truck being a classic my husband wanted to park in the valet section himself but was told that isn’t an option they have to park so we agreed. We went to our room and then about 30 minutes later our phone went off showing the air tag went we have in the truck moving along 178st! Time my husband gotten dressed to go downstairs the tag showed the truck pulling into the underground/valet parking. Clear someone looped around instead of parking the truck immediately. Overall- for the price of the room in this hotel it’s definitely not worth the stay.
Stayed 1 night in Aug 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Not worth the price tag unfortunately. I thought there would be some sort of perks considering there isn’t much for amenities, but not a single thing! No pool was a huge thing so one would think that waterpark discount at the very least but NO! Would not recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Joyce

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friend and helpful
Stayed 1 night in Aug 2025

10/10 Excellent

dorothy mei ching

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time during a busy season. The hotel staff were accomodating and the room was clean. We will definitely come back. The best part of the stay is that it is walking distance from the mall. It couldn't get any better.
Stayed 4 nights in Aug 2025

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. thank you and very grateful to stay at a very clean hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing, they pay attention to details, they make sure that everything is perfect. For some reason I meet the manager and he is a well-educated person with nice manners and also has a team that helps him make sure that the whole operation goes smoothly. The dinning options are great, all kind of restaurants, even there's a water park in the area. The parking is safe and even that there's construction in front of the hotel, couldn't hear any noise. Definitely a place to go back.
Stayed 1 night in Aug 2025

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Ryley

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
This was our annual family trip, last year was great, room was clean, everything worked (such as the waterfall in the jacuzzi etc.), so this year we booked 2 nights instead of just the 1 since the kids had so much fun. This year, it is apparent that things have gone down hill. Last year I wrote a raving review of the kids cheese pasta room service, this year it was obviously made by someone else and seperated. Overall room service food was mediocre and overpriced. This year the jacuzzi tub waterfall (Polynesian room) only worked when adding water, jets barely worked at all and did not fill waterfall. Our biggest problem though was the state of the room. I think it was given a surface clean, but was absolutely nasty. Floor was sticky, filth in the corners, around mattress, under beds. My kid dropped a lego piece under the side bench of the bed, I reached under and came out with a half eaten potato chip. My wife kept complaining that it smelled like someone had been cooking curry in the room, and overall we were just disgusted by the filth (I did check for bed bugs, luckily no evidence of those). Concierge and front desk staff was great, no complaints there, just room upkeep and cleanliness. Sadly we will not be returning to Fantasyland Hotel, the kids love it, but the room was just too gross, especially for close to $400 per night it's just unacceptable.
Stayed 2 nights in Jul 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vs place to stay if you want to visit west Edmonton mall
Stayed 1 night in Aug 2025

6/10 Okay

Charlene

Travelled with family
Disliked: Cleanliness
I didn't like that one of the white blankets was dirty at the end of it. When you shower, it didn't drain properly and also should up grade the shower head to one of those that have the shower head in your hands, especially for the kids. And should have 2 sinks, one for the adults and one for the kids. The sink was too low. Maybe upgrade the washrooms.
Stayed 3 nights in Aug 2025

10/10 Excellent

Athenia, Mission

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the theme rooms. Easy access for shopping and food. Bed comfy.
Stayed 3 nights in Aug 2025

10/10 Excellent

Elpidio Jr

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible for pool and mall,
Stayed 1 night in Aug 2025

6/10 Okay

Jeanette

The room was very dated, the beds were leaning towards the wall so like sleeping with your legs
Stayed 1 night in Jul 2025

10/10 Excellent

juliet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fancy and cozy
Stayed 1 night in Jul 2025

8/10 Good

Sheri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fifth floor could use an update! The carpets look newish but the pink color is abit overwhelming.
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Jul 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the convenience for access to WEM. The staff were lovely and everything was very clean. The fire alarm ringing one night at 3am was our only bad experience and it didn't last for too long.
Stayed 3 nights in Jul 2025

10/10 Excellent

Crystal Marie

Stayed 2 nights in Jul 2025

10/10 Excellent

Joanne

Stayed 1 night in Jul 2025

8/10 Good

Lana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Tom

Liked: Cleanliness
Stayed 2 nights in Jul 2025