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"You have to ask Staff for most thing such as: Facilities are ok. Bed linen not very clean. No tables and chair in my room to sit and write or read. ... " More

By a verified traveller on Sun 01 Oct 2017

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Economy Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
€44* Per night/room 25 May - 26 May

Economy Double Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Metro Hotel ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Metro Hotel

Everyone (1)
3 out of 5

Service

Pros: Location.
Cons: All above. concerns.
Location: Good location. Phone top up shop and supermarkets nearby.
You have to ask Staff for most thing such as: Facilities are ok. Bed linen not very clean. No tables and chair in my room to sit and write or read. Inadequate TV channels. No Tea / coffee making facility for guest to use in rooms. Staff could not contact Hotel Manager to address concerns from guest. Poor experience overall for the money.

Posted by , from U.K. on 1 Oct 2017

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Comment from Hotel Management

28 Nov 2017 by Moe Hedjazi

Dear Mr.Sam, I do apologize for the inconvenience we have caused you. We do not normally put chairs and tables in our rooms but upon request we can make it available. I was told you had requested a table and chair with tea and coffee and a electric kettle to be put in your room and the manager had done so at your request. Once again i do apologize for the inconvenience and we at the Metro Hotel hope to see you again. Thank you for your time. Regards Moe Hedjazi Metro Hotel Manager

Property Features

  • Continental breakfast (free)
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Food & Drink

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, debit cards and cash.

  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 8
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 9
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Metro Hotel Freetown
  • Metro Freetown
  • Metro Hotel Hotel
  • Metro Hotel Freetown
  • Metro Hotel Hotel Freetown

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.