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Courtyard by Marriott Gatlinburg Downtown

3.0 star property

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Photo gallery for Courtyard by Marriott Gatlinburg Downtown

Property amenity
Room, 2 Queen Beds, Balcony | In-room safe, desk, iron/ironing board, free cots/infant beds
Bar (on property)
In-room safe, desk, iron/ironing board, free cots/infant beds
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service
  • Parking available

Explore the area

View in a map
315 Historic Nature Trail, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪3 min walk‬
  • Place, Gatlinburg Space Needle
    ‪6 min walk‬
  • Place, Gatlinburg SkyPark
    ‪8 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed, Balcony

9.8 out of 10
Exceptional
(13 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(46 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed, Balcony

7.4 out of 10
Good
(16 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(28 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Balcony

9.4 out of 10
Exceptional
(26 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Studio, Multiple Beds

8.6 out of 10
Excellent
(31 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Courtyard by Marriott Gatlinburg Downtown

Hotel with an indoor pool, 4-minute walk to Gatlinburg Space Needle
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Courtyard by Marriott Gatlinburg Downtown offers 128 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Courtyard by Marriott Gatlinburg Downtown's great location gets high marks from our customers. During your stay, you're just a quick walk from Gatlinburg Space Needle. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute walk from Gatlinburg Convention Center and 13 minutes on foot from Great Smoky Mountains National Park
Courtyard by Marriott Gatlinburg Downtown offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 2000 square feet (186 square metres) and includes conference space. The business-friendly Courtyard by Marriott Gatlinburg Downtown also features a garden, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3-star Gatlinburg hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 11:00 AM.
Courtyard by Marriott Gatlinburg Downtown has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 16.46 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 6:30 AM to 11:00 AM for a fee: USD 6 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2,000 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • In a national park
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 6 to 20 per person
  • Self-parking fee: USD 16.46 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Gatlinburg Hotel
Courtyard Marriott Gatlinburg
Courtyard Marriott Gatlinburg Downtown Hotel
Courtyard Marriott Gatlinburg Downtown
Courtyard by Marriott Gatlinburg
Courtyard by Marriott Gatlinburg Downtown Hotel
Courtyard by Marriott Gatlinburg Downtown Gatlinburg
Courtyard by Marriott Gatlinburg Downtown Hotel Gatlinburg

Reviews

Courtyard by Marriott Gatlinburg Downtown Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 662 out of 1007 reviews
Rating 8 - Good. 216 out of 1007 reviews
Rating 6 - Okay. 70 out of 1007 reviews
Rating 4 - Poor. 32 out of 1007 reviews
Rating 2 - Terrible. 27 out of 1007 reviews

Reviews

10/10 Excellent

Sara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff was friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place watch out for bears ....
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very attentive, and the service was on point, I will definitely be staying there again!
Stayed 4 nights in Aug 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in Aug 2025

10/10 Excellent

Floridalma

Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 1 night in Aug 2025

8/10 Good

barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge, Owensboro

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was awesome. Clean, friendly staff, and quiet!
Our view from the balcony!
Stayed 1 night in Aug 2025

10/10 Excellent

Latara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I took a mini vacay for the grandkids. Been to Gatlinburg many times. First time in this hotel. Super nice and very clean. Accommodations were above standard. Our beds were amazing. The balcony was way bigger than expected. We were on the 6th floor. Within walking distance to almost everything. Only dislike was the $15/night parking. Would definitely stay here again.
Stayed 3 nights in Jul 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was excellent my only issue was a $15.00 per day charge for parking in hotel parking lot
Stayed 3 nights in Aug 2025

10/10 Excellent

Asif

Liked: Staff & service, property conditions & facilities
Hwhwgegshsh
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Staff was amazing they all were extremely kind and helpful. The room we stayed in was very clean
Stayed 2 nights in Jul 2025

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property itself was fine. My problem centered more around the staff. I was initially assigned a room through Expedia with certain amenities within the room. When I arrived, the bed size was not as promised and a sofa bed was also advertised as in the room. When I inquired about this I was told that all third parties were made aware of the changes in the room and should have advertised accordingly. I attempted to address this issue the next day and staff did provide another room, but with two double beds rather than one king bed and the amenities that I needed. Although this sounds incredibly petty the issue is I saw inside the room down the hall from me (housekeeping was cleaning the room) and saw the exact room I was originally assigned. I found the staff to be dismissive and quite frankly, didn’t tell the truth and passed blame on to others. For the price I paid to stay (over $1500), I expected better customer service. I’ve already written a recap of my stay with this hotel and did receive a personal response from HR. It was explained that the issue would be addressed internally. Finally I will say that I have used this hotel in other locations and it has been a perfectly fine stay. Perhaps further training in house with staff may need to be considered. As I think about it, I was walking out of the hotel one morning and another guest was upset and trying to explain to another employee their issue. I do wonder why so many of these issues took place within days apart.
Stayed 6 nights in Jul 2025

10/10 Excellent

Karen, Mason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was one of the nicest I've ever stayed in, very comfortable bed and great shower area!
A black bear at the entrance in Gatlinburg!
Stayed 3 nights in Jul 2025

8/10 Good

Ganesh

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Bad breakfast

Do not get breakfast here. Expensive but takes a very long time to arrive with a lot of confusion in the kitchen. Happened on all 3 days we stayed there.
Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Had to pay extra to get a bathtub
Stayed 1 night in Jul 2025

8/10 Good

Carol

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked how well the property was maintained, and its convenience to downtown Gatlinburg. Did not like that the hotel suddenly started charging for parking.
Stayed 1 night in Jul 2025

8/10 Good

Bobby

Travelled with family
Liked: Cleanliness, amenities
Checking in they tried to put me in a handicap room and not tell us room was paid in advance to..When I got in the room it was terrible smelled like a old folks home and bed was low and the couch and bigger room was not there.. So I called front desk and they tried to give me the run around saying they didn't know who I booked with and I cut her off right and told this will not do I want my room or We would go elsewhere....Then their attitude changed and we got our nice room.....The trees and bushes in the courtyard were way past needing a trimming...This is a great hotel but they must have changed managers for we having been staying here for 6 or 7 years now....And it has changed...
Stayed 3 nights in Jul 2025

10/10 Excellent

Paul

Stayed 4 nights in Jul 2025

10/10 Excellent

Anjan

Liked: Cleanliness, amenities, property conditions & facilities
Very close to Smoky Mountain park entrance & walkable to downtown Gaitlinburg area.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it all
Stayed 2 nights in Apr 2025

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short walk to all the stores, activities, and restaurants. Nice court yard for outdoor sitting. View from the back overlooks an ugly parking lot. Food overpriced at the coffee bar. Good pancake house right next door.
Moon rise
Stayed 4 nights in Jul 2025