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Gatlinburg River Inn

2.0 star property

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Photo gallery for Gatlinburg River Inn

Exterior
Property video
Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi

Explore the area

View in a map
324 Hemlock Street, St. Rt 441/321, Gatlinburg, TN, 37738
  • Place, Ripley's Aquarium of the Smokies
    ‪12 min walk‬
  • Place, Anakeesta
    ‪12 min walk‬
  • Place, Gatlinburg SkyPark
    ‪20 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for 2 Queen Riverview Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

2 Queen Riverview Balcony

8.6 out of 10
Excellent
(126 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Premier Fireplace Riverview Balcony

2 Queen Premier Fireplace Riverview Balcony | Desk, blackout curtains, iron/ironing board, free WiFi

2 Queen Premier Fireplace Riverview Balcony

8.8 out of 10
Excellent
(15 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Deluxe Riverview Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

King Deluxe Riverview Balcony

8.8 out of 10
Excellent
(34 reviews)
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Fireplace Riverview Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

King Deluxe Fireplace Riverview Balcony

8.8 out of 10
Excellent
(22 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for King Premier Fireplace Riverview Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

King Premier Fireplace Riverview Balcony

8.2 out of 10
Very good
(20 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Connecting Room: 1 King, 2 Queen Beds. Riverview Balcony.

Desk, blackout curtains, iron/ironing board, free WiFi

Connecting Room: 1 King, 2 Queen Beds. Riverview Balcony.

  • Sleeps 7
  • 2 Queen Beds and 1 King Bed

View all photos for Connecting Room: 4 Queen Beds. Riverview Balcony.

Desk, blackout curtains, iron/ironing board, free WiFi

Connecting Room: 4 Queen Beds. Riverview Balcony.

  • Sleeps 8
  • 4 Queen Beds

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About this property

Gatlinburg River Inn

A hot tub, a seasonal outdoor pool and a children's pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Gatlinburg River Inn offers 58 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Rooms open to balconies. LCD televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

A children's pool, a seasonal outdoor pool and a hot tub are on site.

Children aged under 15 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Gatlinburg River Inn gets high marks from our customers. During your stay, you're just a quick walk from Hillbilly Golf. Free WiFi in public areas, free self-parking and 1 hot tub are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, laundry facilities and multilingual staff
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Within a 15-minute walk of Anakeesta and Ripley's Aquarium of the Smokies
  • Cats and dogs welcome for a fee
Gatlinburg River Inn offers its guests a seasonal outdoor pool, a hot tub, and a children's pool. WiFi is free in public spaces. Free breakfast is available daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Gatlinburg River Inn. Limited free parking is available on a first-come, first-served basis.

This Gatlinburg hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 4 2026 to May 25 2026 (dates subject to change):
  • Hot tub
The following facilities are closed seasonally each year. They will be closed from 6 October to 20 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 82.31 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 13.17 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 82.31 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Days Inn Gatlinburg
Days Inn Gatlinburg River
Days Inn River
Days Inn River Hotel
Days Inn River Hotel Gatlinburg
Gatlinburg Days Inn
Days Inn Wyndham Gatlinburg River Hotel
Days Inn Wyndham River Hotel
Days Inn Wyndham Gatlinburg River
Days Inn Wyndham River
Days Inn Gatlinburg on the River
Gatlinburg River Inn Hotel
Gatlinburg River Inn Gatlinburg
Gatlinburg River Inn Hotel Gatlinburg
Days Inn by Wyndham Gatlinburg On The River

Gatlinburg River Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 701 out of 1380 reviews
Rating 8 - Good. 368 out of 1380 reviews
Rating 6 - Okay. 159 out of 1380 reviews
Rating 4 - Poor. 82 out of 1380 reviews
Rating 2 - Terrible. 70 out of 1380 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great place to stay! We've been coming here for over 10 yrs & always have a good time. Rooms are always clean & staff has always been great!
Stayed 3 nights in Dec 2025

2/10 Terrible

Andrew

Stayed 1 night in Dec 2025

8/10 Good

Brent

Stayed 2 nights in Sep 2025

10/10 Excellent

ALEXIS

Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast! Room super clean & staff always helpful! Love this place!
Stayed 1 night in Dec 2025

10/10 Excellent

Soe Ain

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
I love the breakfast very much and that was my second time there at that hotel and looking forward to book it again in the near future.
Stayed 1 night in Dec 2025

8/10 Good

Janel

Stayed 2 nights in Dec 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would book again. Christmas lights lit up the street across from River balcony adding to the spirit. We had a fireplace in the room which made it a lovely winter addition. The hot tub was a bust - luke warm - but everything else was great. The people were very nice. I will book again.
Stayed 2 nights in Dec 2025

4/10 Poor

Maria

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is rundown. The online pictures don’t represent the hotel’s dilapidated reality. The hallway carpet was filthy and smelled musty. The cloth that attempted to cover the bed base was unfitted and dirty. The worst parte was the entrance of the hotel. The doors are unlocked for anyone to access the premises at anytime. There isn’t key card or any other lock mechanism. I felt unsafe there. While the view from rooms is beautiful, it doesn’t make up for the inadequacies of this hotel. I wouldn’t recommend this place.
Stayed 1 night in Dec 2025

10/10 Excellent

PETER

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room very clean staff was friendly breakfast was very good Had and excellent time
Stayed 3 nights in Dec 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Beautiful surrounding area.
Stayed 4 nights in Oct 2025

8/10 Good

Jennifer

Disliked: Staff & service
The room was fairly clean with a little wall fireplace and balcony
Stayed 3 nights in Nov 2025

10/10 Excellent

Keneesha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean and everything was spot on to a previous stay at the hotel and will be staying again on our next trip.
Stayed 5 nights in Dec 2025

8/10 Good

Ninela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay and we really loved having a room with a balcony right next to the river.
Stayed 2 nights in Dec 2025

10/10 Excellent

PETER

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great the staff is amazing
Stayed 1 night in Dec 2025

4/10 Poor

Hannah

Stayed 3 nights in Dec 2025

10/10 Excellent

melissa

Stayed 3 nights in Dec 2025

6/10 Okay

Kimberly

Stayed 2 nights in Dec 2025

8/10 Good

Alan

Stayed 3 nights in Dec 2025

10/10 Excellent

Joni

Stayed 3 nights in Dec 2025

6/10 Okay

myong

Stayed 3 nights in Dec 2025

10/10 Excellent

Mary Ann

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
no problem with staff spotless room, the dog fee was very expensive 60 dollars. Paid 56 for the room and 60 for my labradoodle.
Stayed 1 night in Dec 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities
Room spotless and great staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Evette

Liked: Cleanliness, staff & service, amenities
Our room was clean, had a balcony overlooking the river, staff was very helpful.
Stayed 1 night in Dec 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service
As soon as we checked in and were given access to our room we found bed bugs in our bed. We talked to the front desk and they switched us to another room. When we went in the second room we walked in and the floor was sticky and the room was dirty. We went back to the front desk to check out. We also made contact with this site and the operator was less than helpful. After a lot of frustration I am still waiting on my refund and had to locate another room.
Stayed 2 nights in Dec 2025