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Yan Hotel

2.5 star property

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Photo gallery for Yan Hotel

Family Room, 2 Double Beds, Non Smoking, City View | In-room safe, desk, iron/ironing board, free WiFi
Reception
Interior
Interior entrance
Studio Room | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
18 Lorong Kinta, George Town, Penang, 10400
  • Place, KOMTAR
    ‪3 min walk‬
  • Place, 1st Avenue Mall
    ‪7 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪12 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Queen With Window

Deluxe Queen With Window | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Queen With Window

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Two Singles With Window

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Two Singles With Window

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Queen No Window

Deluxe Queen No Window | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Queen No Window

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin No Window

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin No Window

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 2 Double Beds, Non Smoking, City View

Family Room, 2 Double Beds, Non Smoking, City View | In-room safe, desk, iron/ironing board, free WiFi

Family Room, 2 Double Beds, Non Smoking, City View

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio Room

Studio Room | In-room safe, desk, iron/ironing board, free WiFi

Studio Room

  • City view
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Reception
Capital O 90897 Island City Hotel
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  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
3.7 out of 5, Good, 44 reviews
The price is €20
includes taxes & fees
9 Jun - 10 Jun
Capital O 90897 Island City Hotel

About this property

Yan Hotel

This smoke-free hotel features concierge services, a 24-hour front desk and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe and a vending machine. Housekeeping is available once per stay.
Yan Hotel offers 45 air-conditioned accommodations with a safe and free toiletries. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Yan Hotel , you're just a quick walk from KOMTAR. Free WiFi in public areas, free self-parking and concierge services are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a lift and a vending machine
  • Just a 4-minute walk from KOMTAR and a 3-minute drive from Gurney Drive
As a guest of Yan Hotel , you'll find a vending machine, a garden, and concierge services. Public spaces have free WiFi. Yan Hotel also features room service (during limited hours), a front desk safe, and a lift. Limited free parking is available on a first-come, first-served basis.

This George Town hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (MYR 35 per day)
  • Street parking available
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MYR 35 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Heliconia Hotel
Heliconia Hotel Penang
Heliconia Penang
Hotel Heliconia
Heliconia Hotel Penang/George Town
Heliconia Hotel George Town
Heliconia George Town
Heliconia Hotel
Yan Hotel Hotel
Yan Hotel George Town
Yan Hotel Hotel George Town

Yan Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 125 out of 545 reviews
Rating 8 - Good. 301 out of 545 reviews
Rating 6 - Okay. 94 out of 545 reviews
Rating 4 - Poor. 19 out of 545 reviews
Rating 2 - Terrible. 6 out of 545 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Comfortable, clean, good location
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Patrick KC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location with delicious food around

Location is very good, near to komtar. The new lane food street is jusr a street away with lots of famous street foods. Many food courts along the main streers too. Only that the towels used in the hotel is not absorbent. No toothbrush is supplied.
Stayed 3 nights in Mar 2024
Verified

4/10 Poor

Ching Kee

Disliked: Staff & service, property conditions & facilities
Week Wifi. Most hotels at this rate would provide 2 complementry bottles of water but not YAN Hotel. Can only see TV Malaysia in Malay language. The Chinese TV show, muteI. I spent 4 nights and never once did the hotel make the bed.
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Bernard

Liked: Staff & service, property conditions & facilities
The room was clean. The only thing that I wasn't happy about is the bed. It was too hard and the pillow was extremely soft. I was unable to sleep. But other than that, it was a good stay.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon sejour

Hotel bien situé. Parking gratuit . Personnel agréable .Hotel propre. Chambre un peu petite.
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

Puede mejorar mucho

Si me preguntaran si volvería a quedarme la respuesta sería no, al hotel le hace falta mucha limpieza así como dar mantenimiento a regaderas aires acondicionado etc, las toallas está súper viejas, creo que puedes encontrar algo mejor por el mismo costo !!!
Stayed 2 nights in May 2024
Verified

8/10 Good

Wei Siang

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Room

Overall is ok. But room not as clean
Stayed 1 night in Dec 2020
Verified

8/10 Good

Mnda

Liked: Cleanliness, amenities, property conditions & facilities
Basic and clean. Value for money especially during peak period.
Stayed 1 night in Jul 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Everything was just good enough except if the room is soundproof.. no sound come out should be 100% fine
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Shigeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

食べ歩きに最適

地元の人達で賑わう屋台街やコムタが徒歩圏。コンビニも近くにあって便利です。
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
โรงแรมดีใกล้ที่กิน เดินทางสะดวกใกล้ห้าง ทำความสะอาดห้องทุกวัน
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Near food hawker. Nice Service
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Beng Hoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice. Clean. Affordable. Walking distance to good bakut teh and zim sum dim sum restaurant.
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Bigbaa

Liked: Staff & service

Cheap and got a lot street food

hotel it's ok for sleep room quiet small but bed still comfortable . aircon was cool you don't need to worry (sometimes it's too cool i think lol) this is not first time for me here . wifi was changed last time too slow now wifi is faster than before . around hotel got a lot thing for you to eat .
Stayed 3 nights in Jul 2018
Verified

8/10 Good

Kirstin

Liked: Cleanliness
Good, basic, budget hotel. Noisy so if you are sensitive do not recommend. Shower/restroom small but ok.
Stayed 3 nights in Jul 2018
Verified

6/10 Okay

Harry

Liked: Cleanliness, staff & service

Budget lodging with minimal amenities.

Good reception staff, close to Georgetown sites by walking and close to transit hub. However, no cable tv, no face towels, or face soap; room cleaned only if card placed on door handle to request it. Small room, size of a cruise ship cabin. It was annoying that staff would knock on door in the mid afternoon to ask if there is any garbage needing to be disposed.
Stayed 3 nights in Jun 2018
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastically worthwhile stay

Strategic location. Very clean. Good value. Good service. Highly recommended.
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value hotel in good location

The hotel is great value. Room was well equipped, clean and in good condition. We booked a room with a window which was worth the extra money. Hotel location is fairly good, a bit of a walk to the historic centre of town, but there is a good bus service and malls / restaurants nearby.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Nice Budget Hotel

Overall good but the room was definitely only for 2 people. Compact & proper budget room. Not complaining but just stating the facts. :)
Stayed 2 nights in Apr 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay

I only stayed for a night but for the price and location, the stay was pretty good.. everything was clean and pretty quiet at night.
Verified

6/10 Okay

KC

Liked: Cleanliness, property conditions & facilities, room comfort

Central but amenities lacking.

A reasonably new hotel. Room is compact but fine. It's clean. Bed is firm. Location near to food and shops and within walking distance to a number of tourist destinations. I booked the room for 2 persons but only one toothbrush given. I asked Housekeeping and they say only one is given and if needed extra to request from Reception. Also noted no soap provided. Again asked Housekeeping they do not seem to know what I am talking about. Asked reception, they confirmed no soap provided so you need to bring your own soap or wash with either shampoo or body wash.
Verified

8/10 Good

TK

Liked: Cleanliness, room comfort

Business trip

It was my short stay, it location smack right on George Town with all the hawkers stall around. Worth the money, room is clean overall is very good.
Stayed 1 night in Mar 2018
Verified

8/10 Good

Adventurer

Liked: Cleanliness, property conditions & facilities

Hotel with good location

Clean budget hotel. Very convenient. Plenty of street food and eateries along the main road. Walking distance to bus terminal KOMTAR where there are buses to airport and all other areas in Penang.
Stayed 3 nights in Mar 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
マレーシアなので仕方ないですが、部屋の中まで小さなアリが侵入して飲みかけのペットボトルの中で溺れていたのが印象深かったです。
Stayed 1 night in Mar 2018
Verified

4/10 Poor

CS

Disliked: Cleanliness, staff & service, property conditions & facilities

大不如前

太多螞蟻。電視雜訊太花。馬桶廁紙掛器都沒有，祇放在台上。 住到一半空調壞了都沒通知一聲，要致電前台才告知，感覺捱得就過關，不捱得就投訴跟你換房。服務太差了。 接近尾的幾天有些補充品都沒有補給。
Stayed 13 nights in Feb 2018