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Hotel Harmony

4.0 star property

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Photo gallery for Hotel Harmony

Exceptional Double with View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Meeting facility
Exceptional Double with View | Water view
Exceptional Family | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
Kraanlei 37, Ghent, 9000
  • Gravensteen Castle
    ‪1 min walk‬
  • Ghent Town Hall
    ‪5 min walk‬
  • Saint Bavo Cathedral
    ‪6 min walk‬

Room options

View all photos for Exceptional Double with View

Exceptional Double with View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Exceptional Double with View

9.6 out of 10
Exceptional
(14 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double with View

Luxury Double with View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Luxury Double with View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room

Luxury Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Luxury Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Exceptional Family

Exceptional Family | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Exceptional Family

7.0 out of 10
Good
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Cosy Double

Cosy Double | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Cosy Double

10.0 out of 10
Exceptional
(12 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Twin with Shower

Luxury Twin with Shower | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Luxury Twin with Shower

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Exceptional Double with Balcony

Exceptional Double with Balcony | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Exceptional Double with Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Executive

Suite Executive | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite Executive

  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Double

Suite Double | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite Double

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Harmony

Eco-certified hotel with seasonal outdoor pool and 24-hour front desk
This smoke-free hotel features a bar/lounge, a seasonal outdoor pool and conference space. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning.
Hotel Harmony offers 40 accommodations with minibars and espresso makers. Each accommodation is individually decorated. Smart televisions come with cable channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Ghent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Harmony. During your stay, you're just a quick walk from Kraanlei. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Kraanlei and House of Alijn
  • Airport drop-off shuttle service available for a fee
As a guest of Hotel Harmony, you'll find a seasonal outdoor pool, a terrace, and multilingual staff. Event space at this hotel measures 753 square feet (70 square metres) and includes conference space. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. The eco-certified Hotel Harmony also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

This 4-star Ghent hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 26 per day)
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Parking on site (EUR 40 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 13 for children
  • A bar/lounge

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 753 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Handrails in stairways (60 centimetre high)
  • Lift (99 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 13 for children
  • Airport shuttle fee: EUR 105 per vehicle
  • Self-parking fee: EUR 40 per night
  • Nearby parking fee: EUR 26 per day (1148 ft away)
  • Late check-out fee: EUR 25 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Harmony offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Harmony Ghent
Hotel Harmony
Hotel Harmony Ghent
Harmony Hotel Ghent
Harmony Hotel Ghent
Hotel Harmony Hotel
Hotel Harmony Ghent
Hotel Harmony Hotel Ghent

Hotel Harmony Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 456 out of 602 reviews
Rating 8 - Good. 112 out of 602 reviews
Rating 6 - Okay. 27 out of 602 reviews
Rating 4 - Poor. 6 out of 602 reviews
Rating 2 - Terrible. 1 out of 602 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Great location. Friendly staff. Plenty of choice at breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, very friendly and helpful staff, spacious room and well decorated, excellent breakfast buffet. Very memorable stay.
Stayed 3 nights in May 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel has everything you could want in a visit to Ghent. The staff was exceptional and very welcoming.
Stayed 2 nights in Jun 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located and walkable to all of the tourist areas of Ghent. The staff were friendly and helpful. We were disappointed with the breakfast buffet and it seemed that items were not replenished so if you arrived at breakfast later some items were very picked over. We only had one breakfast as we felt it not worth the price. The room was large and obviously an accessible room. We did not like the bathroom which had huge double sliding glass doors and the shower was open to the whole bathroom. Water sprayed all over the floor so every towel was used after wards to soak up the water so we didn’t slip. The curtains did not wrap around the windows so as soon as the sun came up the room was bright. We like a dark room for sleeping. It’s a nice hotel with very helpful staff but the design concept was not for us.
Stayed 2 nights in May 2025

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in May 2025

10/10 Excellent

Summer

Stayed 1 night in May 2025

10/10 Excellent

Terry

Stayed 2 nights in May 2025

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, property conditions & facilities
Property was clean and newly remodeled. A bit stark. I been been at more authentic lodgings in Belgium.
Stayed 1 night in May 2025

10/10 Excellent

Johan

Stayed 1 night in May 2025

4/10 Poor

Brooke

Travelled with family
Liked: Cleanliness, room comfort
Our room was changed due to the original room being unsafe for our child. It was downgraded so we were advised we would get a refund. However I had to contact the hotel a week later for this refund. We also had a broken shower so I was unable to wash before we left - the staffs option of waiting until 9am the following day once they had cleaned another room to use their shower was inadequate as we had to leave before then. Plus I wanted to wash the evening before. We also had a toddler with us so it was very inconvenient and we received no apology or compensation since even though I raised the issue multiple times. In the hotel they advised the manager would be In touch which he hasn’t.
Stayed 1 night in May 2025

10/10 Excellent

David, Boston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a place to stay for 4 nights near the venue for the conference I attended. The Harmony was was great choice. The room was very comfortable. I appreciate that the hotel is eco-friendly. I enjoyed the espresso machine in my room, and the frig. The location was on the water and close to everything. I made a great choice of hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Jillane, Forres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely delightful stay. The staff were wonderful - very friendly, helpful and efficient. Everything about the service, location and the hotel itself was to a high standard. We would definitely stay there again.
Stayed 3 nights in May 2025

10/10 Excellent

Bhavana

Stayed 2 nights in May 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel was perfect! The staff was great! I highly recommend!
Stayed 3 nights in Apr 2025

10/10 Excellent

Rick

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, not too many places you can see a castle from your hotel. Perfect locations, great staff, very helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Allyson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Great stay! Location is wonderful. On the water and very close to main attractions. Big room for families. Staffs was friendly and accommodating. WiFi was fast. Would definitely stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Viran

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff at Hotel Harmony. Love the full breakfast options and hospitality.
Stayed 2 nights in Apr 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Location and property condition excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service in the dining room. Breakfast choices were exceptional. Staff anticipated my needs before I even asked for the tea or coffee.
Stayed 2 nights in Apr 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I stayed at this hotel for 7 nights in Luxury Room with a View. My room was #130, hers #140. The hotel location is fantastic! The reception staff was so very kind on every occasion when we had questions to ask them.They also sold us the Ghent Card which gave us entrances to various tourist attractions and public transportation in Ghent. The breakfast was a wonderful buffet with all kinds of foods--pancakes, eggs, bacon, pastries, cheeses, yogurt, cereal, fruit--worth every penny! There was a coffee maker in the room with coffee and tea. Bottled water was provided daily. Room 130 had a balcony with an amazing view of the river and historic buildings--I absolutely LOVED it! Room 140 (directly above 130) was somewhat under the eaves of the roof---it had a slanted ceiling with 2 large windows which also opened onto the river and skyline, but there was no balcony. The bathroom in Room 130 was a nice size but the bathroom in room 140 was bigger with the toilet separate from the shower and sink areas. The toilets did have a bidet option on them as well. The shower water was fantastic---warm and strong water flow. The soaps and lotions all smelled lovely! I really enjoyed this hotel and would most definitely stay here again if I return to Ghent. To note: while we were at the Hotel Harmony, we met THREE separate groups of travelers who were on Rick Steves' Tours, so this is clearly one of Rick's hotels in Belgium!
Stayed 7 nights in Mar 2025

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice hotel with a great location, close to the castle.
Stayed 1 night in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
could never figure out how. to get my room warm
Stayed 2 nights in Mar 2025