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Staybridge Suites Grand Rapids-Kentwood by IHG

3.0 star property

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Photo gallery for Staybridge Suites Grand Rapids-Kentwood by IHG

Property amenity
Exterior
Restaurant
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
3000 Lake Eastbrook Blvd Se, Grand Rapids, MI, 49512
  • Place, Centerpointe Mall
    ‪8 min walk‬
  • Place, Woodland Mall
    ‪16 min walk‬
  • Place, Calvin College
    ‪3 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Kitchen

9.4 out of 10
Exceptional
(18 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Communication, Accessible Tub)

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Communication, Accessible Tub) | Room amenity

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Communication, Accessible Tub)

8.6 out of 10
Excellent
(4 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communication, Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communication, Roll-In Shower)

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms, Kitchen

8.8 out of 10
Excellent
(3 reviews)
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms, Kitchen

  • 78 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 Queen Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen | Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

8.2 out of 10
Very good
(16 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Kitchen

Studio Suite, Kitchen | Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, Kitchen

  • 60 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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Property amenity
Staybridge Suites Grand Rapids SW - Grandville by IHG
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 919 reviews
The price is €110
includes taxes & fees
1 Mar - 2 Mar
Staybridge Suites Grand Rapids SW - Grandville by IHG

About this property

Staybridge Suites Grand Rapids-Kentwood by IHG

Hotel in Grand Rapids with 24-hour fitness centre and outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a 24-hour business centre, Access to hot tub and a business centre.
Staybridge Suites Grand Rapids-Kentwood by IHG offers 94 air-conditioned accommodations with DVD players and a safe. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Staybridge Suites Grand Rapids-Kentwood by IHG. During your stay, you're just a quick walk from Centerpointe Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Centerpointe Mall and Orbit Room
  • Pets welcome for a fee (restrictions apply)
Staybridge Suites Grand Rapids-Kentwood by IHG offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. A library, a terrace, and barbecue grills are also featured at Staybridge Suites Grand Rapids-Kentwood by IHG. Free self parking is available. The property offers extended parking privileges.

This 3-star Grand Rapids hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Library
  • Outdoor pool

Family friendly

  • DVD player
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 176 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Grand Rapids-Kentwood
Staybridge Suites Rapids-Kentwood
Staybridge Suites Rapids-Kentwood Hotel
Staybridge Suites Rapids-Kentwood Hotel Grand
Staybridge Suites Grand Rapids-Kentwood Hotel Grand Rapids
Staybridge Suites Grand Rapids-Kentwood Hotel
Staybridge Suites Grand Rapids-Kentwood Hotel Grand Rapids
Staybridge Suites Grand Rapids-Kentwood Grand Rapids
Hotel Staybridge Suites Grand Rapids-Kentwood Grand Rapids
Grand Rapids Staybridge Suites Grand Rapids-Kentwood Hotel
Hotel Staybridge Suites Grand Rapids-Kentwood
Staybridge Suites Grand Rapids-Kentwood Hotel
Staybridge Suites Grand Rapids Kentwood

Staybridge Suites Grand Rapids-Kentwood by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 252 out of 523 reviews
Rating 8 - Good. 137 out of 523 reviews
Rating 6 - Okay. 69 out of 523 reviews
Rating 4 - Poor. 28 out of 523 reviews
Rating 2 - Terrible. 37 out of 523 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

STEVEN

Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Weekend Stay

We loved the heated pool, hot tub, outdoor furniture, and breakfast. We loved having the convince of the little store in the lobby. Staff were very helpful and accommodating.
Stayed 2 nights in Oct 2025

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking lot lights were brightly shining through the window all night. A blackout curtain would've been nice.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yadira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really clean and the bed was comfortable. There are stores near by, I believe we saw a ti max, Ross etc..
Stayed 1 night in Oct 2025

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Check in staff was not present for 15 minutes while we waited. She was in the restroom and told us that she put the sign on the counter that she was assisting others and she had to take care of herself, Room was dirty and the door had a large gap at the bottom.
Stayed 1 night in Sep 2025

6/10 Okay

Rita, Baroda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Carpeting throughout the public areas and guestrooms were very soiled. They don't appear to be vacuumed or extracted regularly. Only one jet was working in the outdoor hot tub. No clock radio in the room.
Stayed 2 nights in Sep 2025

8/10 Good

Ana E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff room is very nice and clean we had no issues and would come back
Stayed 3 nights in Sep 2025

8/10 Good

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk was truly kind and helpful with check-in. The room itself was a let down. In comparison to the photos, the room was much smaller. Aside from that, the room was clean and comfortable. The pool was outside, which i wasnt aware. The breakfast was a full spread and good!
Stayed 1 night in Sep 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

Danielle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

mark

Good place to stay!
Stayed 1 night in Aug 2025

10/10 Excellent

James

Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down best breakfast ever! Beautiful grounds! Lovely pool! Workout room well-equipped! Friendliest staff! Comfortable room that feels more like home than a hotel! We stay here every time we are in Grand Rapids! Highly recommend!
Stayed 2 nights in Aug 2025

8/10 Good

Taylor

Liked: Cleanliness, room comfort

Nice little hotel

Nice hotel! Wish we were able to use the pool. Maybe next time. Hotel room was pretty clean, except we had to call down for whole new bed sheets. Our had stains on them. Other than that the hotel was nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hailey

Stayed 3 nights in Jul 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great outdoor pool, hot tub & pergola area!

We stayed in a king studio which had a kitchen and living space - great room! The outdoor hot tub and pool is a beautiful spot to hang out after a day of traveling. This is why I booked here as it was the only hotel in the area with outdoor pool & hot tub. Breakfast was average. The only thing that did not meet our expectations was our room smelled like Chinese food and the front desk did not have anything to get rid of it.
Stayed 2 nights in Jul 2025

8/10 Good

Ale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so amazing
Stayed 7 nights in Jul 2025

6/10 Okay

Kevin

Travelled with partner
Liked: Staff & service, amenities
The hotel is nice and in a good, convenient location. Although it rained the day we were there, the outside pool and area looked very nice. Amble parking, and the check in was quick and friendly. The room that we had, 143, a King suite with separate bedroom, was spacious with comfortable beds and sitting area. However, both of the phones were broke, there was only one small trash can in the living area, and the bathroom was not clean. The paint on the door of the bathroom was pealing and there was some brown substance (hoping it wasn't fecal matter) on the inside of the door. The "dinner" that they served that night was very basic at best and the breakfast was not good at all. They did have plenty of coffee, tea, juices and soft drinks available. All in all, our stay was ok and we would probably give it another try.
Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Ale

Stayed 1 night in Jul 2025

4/10 Poor

Genna

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Staff was a bit stand off-ish, asked if we could keep our 3 bags behind the check in desk to avoid being in a locked car in a heat wave, but lady at the desk seemed a little put out at the idea, gave no eye contact, wasn't friendly at all. Also, rooms were a bit dated, stained carpets, the options for breakfast were limited compared to other hotels. Also wanted to buy from the pantry after dinner (dessert for kids) but after waiting 15 min no one showed at the desk, so we just went back to the room. Wont be staying here again, esp with 20 other better options in a mile radius.
Stayed 2 nights in Jul 2025

4/10 Poor

Audriana

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Dishwasher was dirty and the room smelled stale
Stayed 1 night in Jul 2025

10/10 Excellent

Regan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Trevor

Stayed 1 night in Jul 2025

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