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Orsett Hall Hotel

4.0 star property

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Exterior
Body treatments, aromatherapy, hot stone massages, deep-tissue massages
Executive Double | Premium bedding, in-room safe, iron/ironing board, free WiFi
Indoor wedding
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Prince Charles Avenue, Grays, England, RM16 3HS
  • Place, Essex Wildlife Trust Thameside Nature Discovery Park
    ‪5 min drive‬
  • Place, Arena Essex Raceway
    ‪7 min drive‬
  • Place, Lakeside Shopping Centre
    ‪8 min drive‬
  • Airport, London (STN-Stansted)
    ‪53 min drive‬

Room options

View all photos for Executive Double

Executive Double | Premium bedding, in-room safe, iron/ironing board, free WiFi

Executive Double

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Double Room

9.0 out of 10
Wonderful
(34 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Orsett Hall Hotel

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, massage/treatment rooms and 24-hour room service.
Orsett Hall Hotel offers 56 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests can pamper themselves by indulging in the on-site spa services. There are 6 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Orsett Hall Hotel. During your stay, you'll be close to Lakeside Shopping Centre. Enjoy features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Garden Restaurant, a brasserie that serves British cuisine
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to massages, aromatherapy or facials at Orsett Hall Spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Lakeside Shopping Centre and 12 minutes from Thames River
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Spa services, a terrace, and a garden are also featured at the boutique Orsett Hall Hotel. For a fee, parking is available.

This 4-star Grays hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Garden Restaurant – This brasserie specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Sartoria Cafe – On-site café. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 16 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Restaurant
  • Sartoria Cafe

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 16 per person
  • Late check-out fee: GBP 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Orsett Hall Grays
Orsett Hall Hotel
Orsett Hall Hotel Grays
Orsett Hall Hotel Hotel
Orsett Hall Hotel Grays
Orsett Hall Hotel Hotel Grays

Orsett Hall Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 342 out of 643 reviews
Rating 8 - Good. 172 out of 643 reviews
Rating 6 - Okay. 71 out of 643 reviews
Rating 4 - Poor. 31 out of 643 reviews
Rating 2 - Terrible. 27 out of 643 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Bob

Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed several times now and they are consistently excellent at everything
Stayed 1 night in Dec 2025

10/10 Excellent

Nikki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Nikki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here at least 10 times now. It’s simply my favourite hotel in the area, lovely grounds, helpful staff, nice bar/restaurant. It’s just a really good hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

neil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
0
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025

8/10 Good

Verity

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean as was the bathroom. Room was miles away from the main entrance. Restaurant was good, at a good price.
Stayed 1 night in Nov 2025

10/10 Excellent

James M

Stayed 1 night in Nov 2025

8/10 Good

Ian

Stayed 1 night in Nov 2025

10/10 Excellent

simon

Liked: Cleanliness, staff & service, amenities
A beautiful hotel with lovely staff couldn’t ask for more
Stayed 1 night in Nov 2025

8/10 Good

Leanne

Stayed 1 night in Nov 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lewis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed several times now. My go to pace when I’m in the area.
Stayed 1 night in Nov 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities
Helpful friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay didn't have breakfast but looked amazing love this place staff fantastic bar staff fantastic
Stayed 1 night in Oct 2025

8/10 Good

Jan

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Terry

Business traveller
Liked: Amenities
Room good. Nice lighting. Unusual. Spacious plenty parking. Friendly but professional staff. Reasonable prices in bar for food and drinks. Food in eve reasonable. Good breakfast. Coffee good. Bed comfy. Gym rubbish but equipment they got in there I use and it works ok. Never seen a rower that had been in the bottom of the sea. My gloves were rusty when I got off the rower😆 So yes, a good hotel. It always surprises me how many hotels get the above wrong. One other thing to mention. The spa should be free to use for hotel guests, definitely. A £10 charge per hour is not really acceptable. I would stay there again without doubt.
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd stay at the Orsett Hall Hotel we have never been disappointed. We booked a couples spa package, that included afternoon tea.massage, and then relaxing in the steam room jacuzzi and pool. Our suite was so nice clean spacious with a four poster bed. We will be coming back for a 4th visit.
Stayed 1 night in Oct 2025

10/10 Excellent

Nikki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Wonderful staff, very accommodating and nice restaurants. Location was great for access. Gym is on the small side, but adequate facilities. In room AC didn't go below 19 degrees, so room was a warm. However still a great place to stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful. The restaurant staff were amazing and the meal was fabulous. All staff were really welcoming. I do not think paying guests should pay to use the spa facilities however.
Stayed 1 night in Sep 2025

4/10 Poor

Merlene

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are old furniture held together by a rope. Carpets were dirty. Pillows were hard and so was the bed. The room for breakfast was filthy. I.e the table and chairs. The only thing that was move and clean was the bathroom. The entire hotel needs to be redone,
Stayed 2 nights in Sep 2025

6/10 Okay

Bennet

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Bhavesh

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel and friendly staff. Really enjoyed my stay at this Hotel. The breakfast was delicious and it wasn’t the usual buffett, they seat you down and there is breakfast menu, place the order and they make it fresh which was a wonderful experience. I would definitely stay at this hotel next time. Thank you for making my stay a wonderful experience
Stayed 1 night in Sep 2025

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