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SureStay Plus Hotel by Best Western Greenwood

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Greenwood

Lobby
Exterior
Free daily full breakfast
Suite, 1 King Bed, Balcony, Pool View (Four Poster Bed) | 1 bedroom, desk, laptop workspace, blackout curtains
1 bedroom, desk, laptop workspace, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

View in a map
635 Highway 82 W, Greenwood, MS, 38930-5029
  • Place, The Mississippi Gift Company
    ‪3 min drive‬
  • Place, Back in the Day Museum
    ‪4 min drive‬
  • Place, Florewood State Park
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(14 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub | 1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator | 1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(14 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Pool View (Four Poster Bed)

Suite, 1 King Bed, Balcony, Pool View (Four Poster Bed) | 1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Balcony, Pool View (Four Poster Bed)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (2nd Floor)

Suite, 1 King Bed, Non Smoking, Balcony (2nd Floor) | 1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Balcony (2nd Floor)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (2nd Floor)

Standard Room, 2 Queen Beds, Non Smoking, Balcony (2nd Floor) | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Balcony (2nd Floor)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Plus Hotel by Best Western Greenwood

Hotel in Greenwood with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a microwave in a common area and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a children's pool and a meeting room are on-site. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Greenwood offers 100 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Greenwood hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 12 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Greenwood. During your stay, you're just a quick walk from Greenwood Medical Complex. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include newspapers, a business centre and a meeting room
  • On-site recreation includes a gym, basketball and racquetball/squash
  • Steps from Greenwood Medical Complex and 13 minutes on foot from Greenwood-Leflore Hospital
  • Cats and dogs welcome for a fee (restrictions apply)
SureStay Plus Hotel by Best Western Greenwood offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly SureStay Plus Hotel by Best Western Greenwood. Free self parking is available. A complete renovation of SureStay Plus Hotel by Best Western Greenwood was completed in November 2020.

This Greenwood hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Basketball
  • Children's pool
  • Gym
  • Racquetball/squash
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1976
  • Communal living room
  • Fireplace in lobby
  • Renovated entire property - November 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 October to 30 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 20445
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 May and close on 31 October.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Greenwood Inn
Greenwood Inn Suites
Surestay Plus By Greenwood
SureStay Plus Hotel by Best Western Greenwood Hotel
SureStay Plus Hotel by Best Western Greenwood Greenwood
SureStay Plus Hotel by Best Western Greenwood Hotel Greenwood

Reviews

SureStay Plus Hotel by Best Western Greenwood Reviews

8.2

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 297 out of 674 reviews
Rating 8 - Good. 216 out of 674 reviews
Rating 6 - Okay. 77 out of 674 reviews
Rating 4 - Poor. 34 out of 674 reviews
Rating 2 - Terrible. 50 out of 674 reviews

Reviews

10/10 Excellent

Isiah

Stayed 2 nights in Jul 2025

4/10 Poor

Ada L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV never worked. Refrigerator did not work, had to change it out. Bathroom not completely clean. Lip stick all over tissues and containment area for tissues in bathroom. Asked for tissues and toilet paper, was told to just hang sign outside of the door. We stated how would they know what we want by doing this and stated we would come to the desk to pick it up. Asked for manager repeatedly and asked for a call. Said he would not be back until the 16th. Manager has not responded as of July 24, 2025. Employee, Elliott, was helpful and responsive. Also, the older lady on the desk.
Stayed 4 nights in Jul 2025

8/10 Good

Jessica

Stayed 1 night in Jul 2025

10/10 Excellent

Antonio

Stayed 1 night in Jul 2025

10/10 Excellent

Delita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SureStay on Highway 82 here we come

Everything about our stay at this location in Greenwood, Mississippi was great. The young man that was at the front desk for overnight Travaris Holmes was very nice, the morning person (female) I can't say the same. Not really approachable, never smiled and greeted certain guest. Housekeeping employees were excellent and a pleasure to work with along with the hotel engineer and let me not forget the ladies in the breakfast area. My husband and I visit Itta Bena, Ms twice a year and have stay at the other hotels in the area before we decided to try SURESTAY. It's been a great experience.
Stayed 4 nights in Jul 2025

8/10 Good

James

Nothing very unique. A nice, clean property with terrible television reception.
Stayed 2 nights in Jul 2025

8/10 Good

LaQuita

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in and was given the wrong room. I had booked a second-floor balcony with two queen beds, but instead, I was given an 1st-floor king bed. Since I had children with me, I needed two beds. When I went back to switch to the correct room, the receptionist seemed irritated. Despite this, the hotel was clean, and I had a good night’s sleep.
Stayed 1 night in Jul 2025

10/10 Excellent

Na Keida S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the environment.
Stayed 4 nights in Jun 2025

8/10 Good

Darnell

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean...just need a firm mattress
Stayed 2 nights in Jun 2025

10/10 Excellent

Tee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Very clean room. Quiet after hours. No complaints
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 3 nights in May 2025

4/10 Poor

wanya

Disliked: Cleanliness, room comfort

Room service didn't clean are room, we were told s

Stayed 4 nights in May 2025

10/10 Excellent

DENELL B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 3 nights in May 2025

2/10 Terrible

Gina

Travelled with family
Disliked: Staff & service, room comfort

Too noisy to stay

It was so noisy we had to check out a night early and find somewhere else to stay. Lost out because we had already paid and received no refund or assistance from the front desk regarding the noise.
Stayed 2 nights in May 2025

10/10 Excellent

LaTanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond impressed

Our stay was amazing! The hotel decor was lovely. The premises was clean. The employees were very nice! Breakfast was great and on time! I would definitely stay here again!!
Stayed 1 night in May 2025

10/10 Excellent

Tristin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mary

Stayed 2 nights in May 2025

10/10 Excellent

Madonna

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice hotel and the staff are pleasant.
Stayed 1 night in May 2025

8/10 Good

Alexander

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Got less than I paid for

Regular stay. Too overpriced for what was given. Breakfast was worst ever...did not go back after first visit.Toilets half worked, had to flush two or three times. Will not stay there again...
Stayed 3 nights in Apr 2025

10/10 Excellent

juwon

Stayed 1 night in Mar 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Apr 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Lindsey

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and quiet. My neighbors were noisy, but I couldn’t hear them when in my room.
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Love It very nice rooms
Stayed 1 night in Mar 2025