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Holiday Inn Express & Suites Jackson by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Jackson by IHG

Exterior
Premium bedding, down duvets, in-room safe, individually decorated
Free daily buffet breakfast
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
116 Hospitality Drive, Jackson, GA, 30233
  • Place, High Falls State Park
  • Place, Tanger Outlets
    ‪6 min drive‬
  • Place, Dauset Trails Nature Center
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(20 reviews)
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Premium bedding, down duvets, in-room safe, individually decorated

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

Room (Specialty) | Bathroom amenities | Combined shower/bathtub, hydromassage showerhead, designer toiletries

Room (Specialty)

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, down duvets, in-room safe, individually decorated

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Premium bedding, down duvets, in-room safe, individually decorated

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Premium bedding, down duvets, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible Bathtub (Communications)

Premium bedding, down duvets, in-room safe, individually decorated

Suite, Multiple Beds, Accessible Bathtub (Communications)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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4.5 out of 5, Wonderful, 256 reviews
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About this property

Holiday Inn Express & Suites Jackson by IHG

Hotel in Jackson with free breakfast and 24-hour fitness centre
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and coffee/tea in a common area. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a seasonal outdoor pool, a business centre and a children's pool are on-site.
Holiday Inn Express & Suites Jackson by IHG offers 74 air-conditioned accommodations with MP3 docking stations and a safe. This individually decorated and furnished accommodation has separate dining areas. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include a combined bath/shower unit with a rainfall showerhead and a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Jackson hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Jackson by IHG. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • 9 minutes by car from Tanger Outlets and 11 minutes from Butts County Courthouse
Holiday Inn Express & Suites Jackson by IHG offers its guests a seasonal outdoor pool, a 24-hour fitness centre, and a children's pool. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. The business-friendly Holiday Inn Express & Suites Jackson by IHG also features tour/ticket assistance, coffee/tea in common area, and laundry facilities. Self parking is free. A complete renovation of Holiday Inn Express & Suites Jackson by IHG was completed in January 2020.

This Jackson hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Pool toys
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Free pool cabanas
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Built in 2020
  • Renovated entire property - January 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 250 (exact amount varies) at checkout

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 250 (exact amount varies) at checkout.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 June and close on 01 October.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday INN EXP Stes Jackson
Holiday Inn Express Suites Jackson
Holiday Inn Express Suites Jackson by IHG
Holiday Inn Express Suites Jackson an IHG Hotel
Holiday Inn Express & Suites Jackson by IHG Hotel
Holiday Inn Express & Suites Jackson by IHG Jackson
Holiday Inn Express & Suites Jackson by IHG Hotel Jackson

Reviews

Holiday Inn Express & Suites Jackson by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 255 out of 370 reviews
Rating 8 - Good. 58 out of 370 reviews
Rating 6 - Okay. 22 out of 370 reviews
Rating 4 - Poor. 10 out of 370 reviews
Rating 2 - Terrible. 25 out of 370 reviews

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was easy to get to and parking eas easy. Breakfast was good. Staff was nice.
Stayed 1 night in Jun 2025

10/10 Excellent

ALICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 1 night in Jul 2025

10/10 Excellent

Ricky

Stayed 1 night in Jul 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Ina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Tonya

Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Was the perfect place for us. Many dining options at the next exit but a few fast food restaurants close.
Stayed 1 night in Jul 2025

10/10 Excellent

Jabier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast choices and great beds
Stayed 1 night in Jun 2025

8/10 Good

Kellie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was easy and the front desk receptionist was kind. The room was clean, so comfortable, and the hotel was quiet and nice. The only issue we had was with the breakfast. It was not being refilled, some of the food that was not refilled had been there a long time and was not edible. The pancake machine was broken and not working, though a staff member did try and fix it. Other than the one that tried to fix the pancake machine, other breakfast staff was short and grouchy with those of us just trying to have our breakfast and be on our way.
Stayed 1 night in Jun 2025

10/10 Excellent

Jamaal

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hospitality of the people working at this location is above and beyond! Everyone is super friendly!
Stayed 6 nights in Jun 2025

10/10 Excellent

Victoria

Stayed 1 night in Jun 2025

10/10 Excellent

Carol

Travelled with family
Liked: Amenities
The cleanliness of room. Great staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were just there overnight-didn't like that there was almost no breakfast when we got down there 15 minutes before breakfast time was over.
Stayed 1 night in May 2025

6/10 Okay

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kawanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy, St. Peters

Liked: Cleanliness, staff & service, property conditions & facilities
Holiday Inn's have the best breakfast
Stayed 1 night in Jun 2025

6/10 Okay

Ronnie

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom Smelled weird carpet was dirty made my feet black.ice machine was broken had to go down stairs every time one of the elevators was broken so waiting for the one elevator to come around took long. Breakfast was yummy tho
Stayed 2 nights in Jun 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet & comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Stayed 1 night in Jun 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exactly what we needed. I had a problem-when I made the reservation through Expedia , I paid for the first night for 2 rooms. When I got there- they had no record of the first night payments for both rooms. So I had to pay again.
Stayed 4 nights in Jun 2025

4/10 Poor

Heber

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Property looks very worn out and no investment In upkeep
Stayed 1 night in May 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place- thank you
Stayed 1 night in May 2025

10/10 Excellent

Emely

Stayed 4 nights in May 2025