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SureStay by Best Western Grove City

2.5 star property

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Photo gallery for SureStay by Best Western Grove City

Exterior
Free daily on-the-go breakfast
Lobby
Free toiletries, hair dryer, towels, soap
Standard Room, 2 Queen Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1924 Leesburg Grove City Road, Grove City, PA, 16127
  • Place, Grove City Premium Outlets
    ‪2 min walk‬
  • Place, Libations Winery
    ‪18 min walk‬
  • Place, Wendell August Forge
    ‪18 min walk‬
  • Airport, Youngstown, OH (YNG-Youngstown - Warren Regional)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby
Super 8 by Wyndham Grove City
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 982 reviews
The price is €66
includes taxes & fees
19 Jan - 20 Jan
Super 8 by Wyndham Grove City

About this property

SureStay by Best Western Grove City

Hotel with free breakfast, in the vicinity of Knockin Noggin Cidery & Winery
Along with an indoor pool, this hotel has a fitness centre and a sauna. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, a business centre and dry cleaning.
SureStay by Best Western Grove City offers 60 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Grove City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay by Best Western Grove City. During your stay, you're just a quick walk from Grove City Premium Outlets. You'll find features such as free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym, a steam room and a sauna
  • 9 minutes by car from Knockin Noggin Cidery & Winery
  • Pets welcome for a fee
SureStay by Best Western Grove City offers its guests an indoor pool, a sauna, and a fitness centre. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A library, a vending machine, and an arcade/games room are also featured at the business-friendly SureStay by Best Western Grove City.

Smoking is allowed in designated areas at this Grove City hotel.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Park Inn by Radisson Hotel
Best Western Grove City Inn
Park Inn by Radisson Grove City
Park Inn by Radisson Hotel Grove City

SureStay by Best Western Grove City Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 288 out of 1003 reviews
Rating 8 - Good. 302 out of 1003 reviews
Rating 6 - Okay. 202 out of 1003 reviews
Rating 4 - Poor. 101 out of 1003 reviews
Rating 2 - Terrible. 110 out of 1003 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Joseph

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Three tries to get a room at check in. First room had not been cleaned. Second rooms heater did not work. Third room made strange noise when it kicked on. Told the internet would be down for an hour when we arrived. The next day they said, "waiting for boss to come in ". The second night drunks came in at 1am and were screaming in the hall. Trash outside building for 2 days. A pool was advertised but was out of order. Hotels.com should remove this property from its offerings. Terrible property!
Stayed 2 nights in Oct 2025

8/10 Good

Danille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Could use a little more cleaning
Stayed 1 night in Oct 2025

2/10 Terrible

Leigh

Travelled with partner
Liked: Staff & service
Disliked: Amenities
No pool or hot tub, Fire pit area broken. Pictures are out dated as well as their rating. No soap. Shampoo and Cond. forget it. No elevator, had to carry our bags up stairs. Relocated to a new hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Rebecca

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No elevator. Pool was out of service. No gym. The young man at the front desk was incredibly friendly. Breakfast is danishes, cereal, toast and plain bagels. Juice and coffee. No good proteins. Outlets in the room are loose so items don’t stay plugged in. Room had a urine smell to it and sink didn’t drain well. It was a place to sleep but will not stay here again.
Stayed 2 nights in Oct 2025

4/10 Poor

Steven

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is run down, just taken over by new group. Pool and hot tub are permanently closed. Rooms clean but run down. Breakfast offering is the most minimal in my experience. Security doors that require key for entry are disabled, anyone can walk in any time they like. No room service during our 3 day stay, had to track down service to get clean towels. Bugs in room, all furniture and carpet shows signs of wear or damage.
Stayed 3 nights in Oct 2025

6/10 Okay

Ryan

Travelled with family
The jetted tub in the room didn’t work, and the pool was out of order as well. It would have been nice to know these weren’t available when booking the room. The toilet in the room overflowed, and the front desk employee handed me two towel and a plunger, and told me to go plunge it.
Stayed 1 night in Oct 2025

2/10 Terrible

Hannah

Disliked: Property conditions & facilities
.
Stayed 1 night in Oct 2025

2/10 Terrible

Joe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay here.

The room was filthy, the common areas were filthy, you could read a book through the bath towels (see attached pic) the fridge and microwave were not cleaned and the bathroom was gross. Other than that great job Radisson!!
Stayed 4 nights in Oct 2025

8/10 Good

Joseph

Liked: Staff & service
Just needed a place to lay our heads after a long day of driving. Bed was comfy, and the buolding was quiet. The front desk worker was also ver friendly
Stayed 1 night in Oct 2025

6/10 Okay

Rita

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was nice. Room was usable. Breakfast was definitely grab and go - we did go elsewhere. Pool was down.
Stayed 2 nights in Sep 2025

6/10 Okay

Dallas

Travelled with group
Disliked: Property conditions & facilities
The Park Inn has so much potential, not sure why or how it hasn't bettered since transitioning from a Best Western to a Radisson. The pool was closed, heater apparently broken. The breakfast was juice, cereal, bread. What happened to the eggs, protein, waffle maker? The staff at the front desk was great at check in, I don't remember seeing any other staff as we had to get our own fresh towels. The location is perfect for those wanting to shop, see the town, enjoy surrounding restaurants. Will I stay again, maybe. The price is certainly attractive compared to other hotels but I hope some basic cosmetic work is put into the aging building.
Stayed 2 nights in Sep 2025

4/10 Poor

Charlotte

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
Sink drains were filled with debris
Stayed 1 night in Sep 2025

2/10 Terrible

Kelly

Disliked: Staff & service
I mistakenly booked the wrong day. I called the hotel to rectify the mistake. I was told that “policy” would not allow a reschedule only an extension. There were plenty of rooms available that day and I acknowledge my mistake but was hoping they would work with me due to an unexpected emergency trip. It may be policy but is poor customer service. I booked my stay at another hotel
Stayed 1 night in Sep 2025

2/10 Terrible

Maya

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was filthy, as we found a living cockroach in our bed the first night. The water pressure was horrifyingly bad, like a giant peeing on your head. The room was not cleaned thoroughly and the service was rude when there was anyone around. I saw one worker the entire four day stay. The AC barely worked and the lights were all dusty. The floor was sticky and the sheets were stained. It was not worth almost $300 for the stay. We will never stay there again nor recommend to anyone we know. The exterior is dated, messy, covered in cigarette butts, and overall embarrassing for their management. I hope that it gets cleaned up.
Stayed 3 nights in Sep 2025

10/10 Excellent

jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy one night stay on a road trip. Would stay again
Stayed 1 night in Sep 2025

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was musty and dirty. The shower curtain had dried blood on it. Toilet and sink leaked. Bedding dirty. Pool broken. Breakfast offered coffee, juice, toast pb and jelly and cereal. No fruit, yogurt,waffels or protein. We were very disappointed.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Caitlyn, Fort Erie

Travelled with group
Disliked: Amenities, property conditions & facilities
Would have loved to know before booking that the pool was not available as it’s one of the main reasons why I booked to stay here again. The breakfast has changed for the worse since my last time here (when it was Best Western), honestly breakfast at McDonalds would have probably been better. Rooms definitely outdated, with minimal updates noticed.
Stayed 2 nights in Sep 2025

4/10 Poor

Olukemi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The first room had hair in the bed, we got the room changed. Three different types of towels in the room, one of it had lost all its threads it was see through. The rack in the bathroom was broken. Small cockroach like insects in both rooms. The only positive thing about the stay was the receptionist and the fact that the shower had good pressure
Stayed 1 night in Sep 2025

8/10 Good

Karen

Travelled with partner
Disliked: Amenities
Your employees are absolutely wonderful. So accommodating, kind, and cheerful!!
Stayed 3 nights in Sep 2025

8/10 Good

donald

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Stores
Stayed 1 night in Sep 2025

6/10 Okay

Mathi

Liked: Staff & service
Stayed 1 night in Sep 2025

4/10 Poor

JAMES

Travelled with family
Liked: Room comfort
Disliked: Staff & service

Needs fixed up

We asked the front desk for the light outside to be turned on several times. He kept saying he would. We got wood from a restaurant to use in the fire pit. The sauna was out of order and the hot tub in our room was out of order. Really run down.
Stayed 1 night in Aug 2025

8/10 Good

Chase

Travelled with family and small children
Liked: Cleanliness, staff & service
The pool was unusable and with kids that was one of the reasons I chose this place.
Stayed 1 night in Aug 2025

8/10 Good

Paul

Stayed 2 nights in Sep 2025