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Sheraton Guilin Hotel

5.0 star property

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Photo gallery for Sheraton Guilin Hotel

3 restaurants; breakfast, lunch and dinner served
Yoga
Reception
City view from property
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
15 Bin Jiang Road, Guilin, Guangxi, 541001
  • Place, Shan Lake
    ‪3 min walk‬
  • Place, Sun and Moon Twin Pagodas
    ‪9 min walk‬
  • Place, Elephant Trunk Hill
    ‪12 min walk‬
  • Airport, Guilin (KWL-Liangjiang Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Single Beds

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Suite, 1 Bedroom

LED TV

Club Suite, 1 Bedroom

  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 Bedroom

Premium bedding, down duvets, minibar, in-room safe

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Sheraton Guilin Hotel

3 restaurants, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a rooftop terrace are on-site.
Sheraton Guilin Hotel offers 408 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Guilin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.
With your stay at Sheraton Guilin Hotel, you're connected to a shopping centre and just a quick walk from Shan Lake. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 3-minute walk from Shan Lake and a 1-minute drive from Elephant Trunk Hill
Sheraton Guilin Hotel offers its guests an outdoor pool, a sauna, and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 6415 square feet (596 square metres) and includes a conference centre. A rooftop terrace, a complimentary children's club, and barbecue grills are also featured at the luxury Sheraton Guilin Hotel. Free self parking is available.

This 5-star Guilin hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 6:30 AM to 10:30 AM.
Cathay Chinese Restaurant – On-site restaurant. Reservations are required.
Bene On 7 – On-site restaurant. Reservations are required. Open selected days.
Lobby Lounge – This pub overlooks the garden. Open daily.
Atrium Coffee Shop – This restaurant serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 138 for adults and CNY 65 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Atrium Coffee Shop
  • Bene On 7
  • Cathay Chinese Restaurant
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Free children's club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's dinnerware
  • Free children's club
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (6,415 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Guilin Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 138 for adults and from CNY 65 for children
  • Rollaway bed fee: CNY 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Guilin Hotel
Guilin Hotel Sheraton
Guilin Sheraton
Guilin Sheraton Hotel
Hotel Guilin
Hotel Guilin Sheraton
Hotel Sheraton Guilin
Sheraton Guilin
Sheraton Guilin Hotel
Sheraton Hotel Guilin
Sheraton Guilin Hotel Hotel
Sheraton Guilin Hotel Guilin
Sheraton Guilin Hotel Hotel Guilin

Sheraton Guilin Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 151 out of 396 reviews
Rating 8 - Good. 169 out of 396 reviews
Rating 6 - Okay. 48 out of 396 reviews
Rating 4 - Poor. 22 out of 396 reviews
Rating 2 - Terrible. 6 out of 396 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

yasin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location , good size clean rooms, decent breakfast
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities
Excellent hotel, very well maintained amd friendly staff. Only issue in spa locker rooms, hotel workers leave their dirty clothes hanging everywhere . Other than that great hotel with perfect location and ammenities.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, kind staff, clean, comfortable bed, good leisure facilities.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

GUILLERMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent
Stayed 3 nights in Nov 2024
Verified

6/10 Okay

Carl

Liked: Cleanliness
It’s a nice hotel, and the staff is great. However, with no air conditioning in the room, temperature control is nearly impossible. You are either hot with the windows closed, or cold with them open, while the traffic noise disturbs your sleep
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Best staff ever. Great and clean hotel. Will definitely be back for my next stay.
Stayed 1 night in May 2024
Verified

8/10 Good

Viktoriia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid 4 star

Good hotel and good location.
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Ngai Ho

Liked: Staff & service
Great location, aging property
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Guilin and this hotel has offered its best to us. Room was very spacious. Staffs were very helpful which made our stay even better. Minute walk to 步行街 with lots of shops and dining option. Will definitely book again.
Verified

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with great staff, but English is barely spoken by one person at the front desk. If you don't speak Chinese, you'll have a tough time, but you can get by with a translator. Conveniently located to dining and a couple of tourist attractions. Breakfast buffet included a good variety of western and Chinese choices. It's a comfortable choice, except that the room had no air conditioning. I'm thinking they just don't let it run in February, so the room was always hot, unless a window was opened. They did help with a fan, though.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, comfortable hotel with plenty of space. Great breakfast with lots of options. The only negative was that the room smelled like cigarettes which was annoying.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Steen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the center of Guilin, just do not chose a room at the front due to noise from front street
Stayed 5 nights in Oct 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wifi can be better

overall is good but wifi can be better
Stayed 2 nights in Nov 2024
Verified

2/10 Terrible

catriona

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
The lake room we had did have a good view of the pagodas but that was all. The room window wouldn’t close, the
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Chong King

The hotel is old and the water pressure is very low, making it difficult to take shower.Breakfast and dinners are average.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常好！環境一流，周邊多旅遊景點
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir kamen sehr spät an, da der Flieger Verspätung hatte. Beim Check In bekamen wir ein Upgrade und durften drei Nächte lang in der Suite mit zwei großen Schlafzimmern verbringen. Unser Zimmer war sehr ruhig, wobei wir uns vorstellen können, dass ein Zimmer zur Flussseite etwas lauter ist, weil dort viele Menschen spazieren gehen und Straßenmusiker ihre Lieder spielen. Das Frühstück war reichhaltig und es gab alles von der traditionellen chinesischen Teasuppe bis zum kontinentalen Käse, Speck und Marmelade. Jeden Tag gab es zudem andere Spezialitäten. Wir haben uns sehr wohl gefühlt
Verified

8/10 Good

Rachid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel et bonne situation
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Chun Hong

Liked: Cleanliness, staff & service, property conditions & facilities
房間質素不錯
Verified

10/10 Excellent

Sham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
景點集中，咫尺已達購物熱點步行街，非常方便。員工很友善，笑容親切。
Stayed 4 nights in Feb 2024
Verified

4/10 Poor

Armando

Disliked: Staff & service, property conditions & facilities, room comfort

Sheraton o altro?

Non siamo assolutamente ai livelli Sheraton che ho trovato in tutto il mondo. Se prenoto un soggiorno allo Sheraton, desidero di trovare il livello corrispondente e non qualcosa di decisamente scarso e non all'altezza del nome che porta.
Stayed 1 night in Aug 2023
Verified

8/10 Good

MASAHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

心安全に泊まれる桂林の中での最高級ホテル

ロケーションも抜群、外国人も安心安全に泊まれる桂林の中での最高級ホテルです。2021年10月現在、改修中でしたが、特に不自由なく宿泊できました。1点、中庭に面した部屋に宿泊しましたが、夜中の間、滝の音がうるさく、ずっと雨が降っていたかと思いました。
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
在市区，交通方便，出门就是象鼻山公园
Stayed 3 nights in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I stayed here for a few days and received excellent service checking in and out. The location is excellent and is in very close proximity to the pedestrian street, Elephant Trunk hill, Sun and Moon Pagodas, etc. Due to increasing COVID cases in China, we wanted to check out early, and the hotel refunded our extra days without any problem. Almost all of the staff we interacted with spoke English and were friendly and helpful. If you want to swim, be sure to bring a swim cap - they very forcefully enforce this rule (another guest had a whistle blown at him repeatedly for trying to get in without one - could have been handled more professionally on the part of the pool attendant). Also, there were bats swooping around the pool in the evening - maybe it's better to swim during the day.
Stayed 6 nights in Jul 2021
Verified

8/10 Good

HOSUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

구이린 최고 위치/유명 호텔

위치가 좋고, 호텔은 지은지 오래되었으나 깨끗하게 관리되고 있는 편임. 수영장을 주로 즐겨 사용하는데, 수영장 락커 등이 조금 더러운 편이었음. 하지만, 전반적으로 계림(구이린)에서는 가성비가 좋은 호텔이라고 판단함.
Stayed 2 nights in Aug 2021