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Comfort Hotel Hakodate

3.0 star property

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Photo gallery for Comfort Hotel Hakodate

Business centre
Exterior
Free daily buffet breakfast
Superior Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout curtains, soundproofing
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View in a map
16-3 Wakamatsu-cho, Hakodate, Hokkaido, 040-0063
  • Place, Ekini Fish Market
    ‪3 min walk‬
  • Place, Morning Market
    ‪3 min walk‬
  • Place, Hakodate Ropeway
    ‪2 min drive‬
  • Airport, Hakodate (HKD)
    ‪11 min drive‬

Room options

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout curtains, soundproofing

Superior Room, 1 Double Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking | Desk, laptop workspace, blackout curtains, soundproofing

Standard Twin Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

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About this property

Comfort Hotel Hakodate

Hotel in Hakodate with free breakfast and 24-hour front desk
This hotel features self parking, a microwave in a common area and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site.
Comfort Hotel Hakodate offers 139 accommodations with coffee/tea makers and complimentary slippers. Televisions come with cable channels and pay-per-view films. Bathrooms include toilets with an electronic bidet, complimentary toiletries and hairdryers.

This Hakodate hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Comfort Hotel Hakodate, you're just a quick walk from Hakodate Miraikan. Free breakfast, free WiFi in public areas and dry cleaning service are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • 6 minutes by car from Fort Goryokaku and 7 minutes from Yunokawa Hot Spring
Free breakfast is served daily. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Comfort Hotel Hakodate. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Hakodate hotel.

Guests are served a free buffet breakfast daily from 5:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 550 per night)

Food and drink

  • Free buffet breakfast available daily 5:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1100.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 550 per night
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hakodate
Comfort Hotel Hakodate
Hakodate Comfort Hotel
Hotel Hakodate
Comfort Inn Hakodate
Comfort Hotel Hakodate Hotel
Comfort Hotel Hakodate Hakodate
Comfort Hotel Hakodate Hotel Hakodate

Reviews

Comfort Hotel Hakodate Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 117 out of 332 reviews
Rating 8 - Good. 166 out of 332 reviews
Rating 6 - Okay. 44 out of 332 reviews
Rating 4 - Poor. 2 out of 332 reviews
Rating 2 - Terrible. 3 out of 332 reviews

Reviews

8/10 Good

Gillian

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The twin bedroom was spacious, clean and well kept, it was very affordable too. Thumbs up for the breakfast spread, it was delicious! The hotel staffs were friendly and attentive, wonderful management! I felt comfortable during my stay at comfort hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Sheila

Stayed 2 nights in May 2025

10/10 Excellent

Jessica Cassandra

Travelled with partner
Liked: Cleanliness, staff & service
Stayed for one night as a stopover between Hokkaido and Tokyo. I had a corner twin room on the top floor, which was very spacious and quiet. The location is excellent—easy access to everything. I didn’t need to take any transportation during my stay and was able to walk everywhere, even as far as Motomachi. You can even see the JR station from the top floor hallway window. Perfect for a short, convenient stay in Hakodate.
Stayed 1 night in May 2025

10/10 Excellent

Keiko

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Mr.Tr

Business traveller
Liked: Cleanliness
It seems this place is downgrading their service standards due to budget cuts or sometime else. You get what you pay for.
Stayed 1 night in Mar 2025

8/10 Good

Yieng Ting

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient Hotel across Hakodate JR station

The hotel was conveniently situated across the Hakodate JR station. The hotel is also adjacent to the tram station at the Hakodate JR station, so that made it easy to get around the city. It was also possible to walk to the morning market and several nearby ramen and izakaya joints, making the hotel very central. The hotel also provided complimentary breakfast, which was appreciated. There was a wide variety of dishes available, including both Japanese and western. It could get busy during peak times. The free beverage station for coffee and hot water and cold water from 1400 to 2400 was also a great plus. The room itself was standard in terms of size for Japan. It was comfortable but I did not enjoy the bed. The bed seemed to not give me enough support for my back and the pillow didn't give me enough support for my neck. I usually don't write about the bed but I found it hard to sleep. Otherwise, the staff were friendly and helpful The location of the hotel is super convenient and would recommend to people who are not as picky as me about beds.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sunmyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Hakodate station (quick walking distance) and friendly staff. The free breakfast was good and convenient for when I had to grab a quick bite before heading out early for a ski day.
Stayed 2 nights in Jan 2025

6/10 Okay

Elizabeth

Travelled with group
Liked: Staff & service
It’s a bit musty and small but it does the job. I slept well.
Stayed 1 night in Jan 2025

10/10 Excellent

Jacee CS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back!

Convenient location to the JR station, streetcar and Morning Market.
Stayed 2 nights in Dec 2024

10/10 Excellent

Trika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Qianru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few mins walk from JR Hakodate station, and the tram station is directly in front of the hotel which makes traveling a breeze. Breakfast is provided and it was a decent meal. Will come back again!
Stayed 1 night in Oct 2024

8/10 Good

Sarinah

Liked: Cleanliness, staff & service

Good location

Good location, near to train & tram station. Short walk to the morning market.
Stayed 1 night in Oct 2024

10/10 Excellent

Wing Kee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nothing to complain

Excellent for the price Very clean room and very good front desk staff. Breakfast is nice
Stayed 2 nights in Jul 2024

8/10 Good

Edward

Travelled with family and small children
Liked: Cleanliness, staff & service
The breakfast is excellent for the price of the stay. Staff are very friendly and have a good command of English. There is a nice kaiten sushi next to the hotel that I would recommend.
Stayed 1 night in Jul 2024

8/10 Good

chi hyun

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in May 2024

10/10 Excellent

dolores

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and lay back town
Stayed 3 nights in Apr 2024

8/10 Good

Ka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the centre of Hakodate. Room quality is expected for the price you paid.

10/10 Excellent

Haofei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean + cheap = great!

Lots of hotels in the area, so I'm guessing this hotel is trying its best to remain competitive. The overall stay was great for its price. Lots of amenities available upon request, and the rooms are impeccably clean. Welcome drinks available for you to self-serve, and the breakfast seemed decent although I did not have them. The hotel seems to be a great choice as long as the price remains favourable compared to others closeby.
Stayed 1 night in Nov 2023

8/10 Good

Fabo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and great service, room size smaller than expected and no view from window.
Stayed 4 nights in Nov 2023

8/10 Good

Gaye

Stayed 1 night in Nov 2023

8/10 Good

kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked location and the buffet breakfast. Hotel was good value. Room was compact but functional. Room was hot despite air con down to 16c. Could not open window.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady at front was not perfectly kind but the man at breakfast buffet was very efficient, and good quality for the price. Worth the $$$ for sure!
Stayed 1 night in Oct 2023