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Smile Hotel Premium Hakodate Goryokaku

3.0 star property

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Photo gallery for Smile Hotel Premium Hakodate Goryokaku

Exterior
Lobby
Lobby
Daily buffet breakfast (JPY 2000 per person)
Triple Room | Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Honcho 8-15, Hakodate, Hokkaido, 040-0011
  • Place, Goryokaku Tower
    ‪6 min walk‬
  • Place, Fort Goryokaku
    ‪11 min walk‬
  • Place, Yunokawa Hot Spring
    ‪5 min drive‬
  • Airport, Hakodate (HKD)
    ‪9 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room

7.6 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room | Desk, blackout curtains, iron/ironing board, free WiFi

Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 3 Single Beds

View all photos for Economy Double Room

Economy Double Room | Desk, blackout curtains, iron/ironing board, free WiFi

Economy Double Room

8.8 out of 10
Excellent
(31 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room Non-Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room Non-Smoking

  • Sleeps 2

View all photos for Standard Double Room A Non-Smoking

Hair dryer, slippers, bidet, towels

Standard Double Room A Non-Smoking

  • Sleeps 2

View all photos for Standard Double Room B Non-Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room B Non-Smoking

  • Sleeps 2

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4.4 out of 5, Excellent, 1,000 reviews
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About this property

Smile Hotel Premium Hakodate Goryokaku

Hotel with a 24-hour front desk, 5-minute walk to Goryokaku Tower
Along with a microwave in a common area, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe and a vending machine.
Smile Hotel Premium Hakodate Goryokaku offers 190 air-conditioned accommodations with coffee/tea makers and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, bidets and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Smile Hotel Premium Hakodate Goryokaku, you're just a quick walk from Goryokaku Tower. Free WiFi in public areas, breakfast (surcharge) and laundry facilities are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Within a 15-minute walk of Goryokaku Tower and Fort Goryokaku
As a guest of Smile Hotel Premium Hakodate Goryokaku, you'll find a vending machine, laundry facilities, and a front desk safe. WiFi is free in public spaces. Smile Hotel Premium Hakodate Goryokaku also features a lift and a microwave in a common area.

This 3-star Hakodate hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,000 per person

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Smile Hakodate Goryokaku
Smile Hotel Premium Hakodate Goryokaku Hotel
Smile Hotel Premium Hakodate Goryokaku Hakodate
Smile Hotel Premium Hakodate Goryokaku Hotel Hakodate

Reviews

Smile Hotel Premium Hakodate Goryokaku Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 145 out of 286 reviews
Rating 8 - Good. 91 out of 286 reviews
Rating 6 - Okay. 36 out of 286 reviews
Rating 4 - Poor. 8 out of 286 reviews
Rating 2 - Terrible. 6 out of 286 reviews

Reviews

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and area is nice A bit far from the main Hakodate station
Stayed 3 nights in Jul 2025

6/10 Okay

Kacy M

Liked: Cleanliness, staff & service
Disliked: Room comfort
It was decent. Hard part is inability to control temperature of room as it is managed by property.
Stayed 6 nights in Jun 2025

10/10 Excellent

Ailsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Alex

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Lester

Liked: Cleanliness
Had some difficulty with parking.

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Mehdi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so pleasantly surprised by what was offered. I booked an overnight stay on my way to Sapporo. I had no experience with this chain and expected an average service/facility. For one night, I didn't mind. However, the staff were organised and welcoming. Unlike similar hotel chains, they had four lifts to take guests up and down. Everywhere was super clean. More importantly, the room was spacious and very comfortable. All facilities were new, and every item in the room was organised logically to make it easy to use. Overall, a very positive experience.
Stayed 1 night in Oct 2024

4/10 Poor

Xiaohui

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
too small room that is my first time got.
Stayed 2 nights in Aug 2024

6/10 Okay

seung hwa

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jun 2024

8/10 Good

YOSHIKAZU

Liked: Cleanliness, staff & service, property conditions & facilities
Clean but small. You need to put your suitcase on the bed. Walking distance to Goryokaku park.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Chun Ho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Chun Ho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice comfortable stay

It was a nice clean hotel with the basic amenities. Location was good and was few minutes walk to Goryokaku Park, Starbucks and a plethora of izakayas and bars left and right.. Downside is, you have to pay for parking even though in the website it said "Free Parking", and it wasn't cheap.. Room was decent, but you could hear the roaring of the motorbikes from outside.. The hotel is 100% smoke-free but they could have at least provided a small smoking area outside of the building like other hotels do.. not a deal breaker though..
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly and accommodating. The place itself was comfortable and nice. Highly recommended!
Stayed 1 night in Jun 2021

10/10 Excellent

Yuuki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
もう少し食事の種類が欲しかった。 ベッドは広くてとても快適でした。
Stayed 1 night in Aug 2025

8/10 Good

MAMII

Stayed 19 nights in Jul 2025

10/10 Excellent

Koichi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

TAKAYANAGI

Liked: Cleanliness, staff & service, property conditions & facilities
初めて宿泊させて頂きましたが、宿泊代も安くてとても快適に宿泊出来て満足でした♪ ただひとつ、電子たばこも含めて全館禁煙になってて、館内に喫煙所もなくて、外に出て吸わなきゃいけないのが…雨の日とかは喫煙者にとってはキツイですね(>_<)
Stayed 1 night in Aug 2025

10/10 Excellent

TAKANORI, Yoichicho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
港まつりのイベントの為に宿泊しました。ホテルそばに飲食店も多くて、周りは賑やかですがホテル内は静かで便利のいい場所です。
Stayed 1 night in Aug 2025

10/10 Excellent

Ai

Stayed 2 nights in Jul 2025

10/10 Excellent

?

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 18 nights in Jul 2025

8/10 Good

junji

Travelled with family
Stayed 1 night in Jul 2025

8/10 Good

Kagumi

Liked: Amenities, property conditions & facilities
とても新しくきれいなホテルでしたが 部屋の照明が暗かったのでフロントで　 電気スタンドを借りました フロントの方の方言が気になりました
Stayed 1 night in Jul 2025