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Centurion Hakone Bettei

2.5 star property
VIP Access

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Photo gallery for Centurion Hakone Bettei

Hot springs
Mountain view
Separate bathtub and shower, free toiletries, hair dryer, slippers
Rooftop terrace
Japanese Twin Room with Open Air Bath, Sukiyaki Dinner Included, Non Smoking | Bathroom amenities | Separate bathtub and shower, free toiletries, hair dryer, slippers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
1285-389 Sengokuhara, Hakone, Kanagawa, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Venetian Glass Museum
    ‪16 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Japanese Twin Room with Open Air Bath, Sukiyaki Dinner Included, Non Smoking

Japanese Twin Room with Open Air Bath, Sukiyaki Dinner Included, Non Smoking | Bathroom amenities | Separate bathtub and shower, free toiletries, hair dryer, slippers

Japanese Twin Room with Open Air Bath, Sukiyaki Dinner Included, Non Smoking

10.0 out of 10
Exceptional
(13 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Japanese Western Queen Twin Room Sukiyaki Dinner, Non Smoking(Open Air Bath temporarily unavailable)

Premium bedding, down duvets, blackout curtains, soundproofing

Japanese Western Queen Twin Room Sukiyaki Dinner, Non Smoking(Open Air Bath temporarily unavailable)

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Japanese Western King Twin Room with Open Air Bath, Sukiyaki Dinner Included, Non Smoking

Premium bedding, down duvets, blackout curtains, soundproofing

Japanese Western King Twin Room with Open Air Bath, Sukiyaki Dinner Included, Non Smoking

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Japanese Western Queen Twin Room Sukiyaki Dinner, Non Smoking

Premium bedding, down duvets, blackout curtains, soundproofing

Japanese Western Queen Twin Room Sukiyaki Dinner, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Japanese Twin Room with Open Air Bath, Non Smoking

Premium bedding, down duvets, blackout curtains, soundproofing

Japanese Twin Room with Open Air Bath, Non Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Japanese Western King Twin Room with Open Air Bath, Non Smoking

Premium bedding, down duvets, blackout curtains, soundproofing

Japanese Western King Twin Room with Open Air Bath, Non Smoking

  • Sleeps 4
  • 2 King Beds

View all photos for Japanese Western Queen Twin Room, Non Smoking

Separate bathtub and shower, free toiletries, hair dryer, slippers

Japanese Western Queen Twin Room, Non Smoking

  • Sleeps 2
  • 2 Queen Beds

View all photos for Japanese Western Queen Twin Room, Non Smoking(Open Air Bath temporarily unavailable)

Premium bedding, down duvets, blackout curtains, soundproofing

Japanese Western Queen Twin Room, Non Smoking(Open Air Bath temporarily unavailable)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Centurion Hakone Bettei

A restaurant, a front desk safe and free self-parking are available at this smoke-free ryokan. WiFi in public areas is free.
Centurion Hakone Bettei offers 13 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Beds feature down duvets and premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include a separate bath and shower, bidets, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an outdoor public bath and indoor mineral hot springs (Japanese-style onsen). There are hot springs open between 6:00 AM and midnight.
During your stay at Centurion Hakone Bettei, you're just a quick walk from Pola Museum of Art. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe and a terrace
  • On-site recreation includes hot springs
  • Just a 2-minute drive from Hakone Venetian Glass Museum and 8 minutes from Hakone Open Air Museum
There's a restaurant on site. Public spaces have free WiFi. Centurion Hakone Bettei offers its guests hot springs. Centurion Hakone Bettei also features a terrace and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This Hakone ryokan is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:00 AM.
Centurion Hakone Bettei has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: JPY 2,000 per person
  • A restaurant

Things to do

  • Hot spring

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • Terrace

Spa

  • Hot spring
  • Hot springs open from 6:00 AM - midnight
  • Hot springs water temperature - 42 ºC
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 2000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 6:00 AM to midnight.
  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Centurion Hakone Bettei Ryokan
Centurion Hakone Bettei Hakone
Centurion Hakone Bettei Ryokan Hakone

Centurion Hakone Bettei Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 90 out of 115 reviews
Rating 8 - Good. 21 out of 115 reviews
Rating 6 - Okay. 1 out of 115 reviews
Rating 4 - Poor. 2 out of 115 reviews
Rating 2 - Terrible. 1 out of 115 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Dane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Centurion Hakone Bettei is a serene and beautifully designed ryokan that excels in hospitality, cleanliness, and overall comfort. The staff are exceptionally attentive, often providing personalized service and helpful shuttle support that enhances the stay. Rooms are peaceful and thoughtfully styled, many with private onsen baths that offer a relaxing, intimate experience. Meals—especially dinner—are generally delicious and well presented, adding to the sense of luxury. That said, the hotel’s quiet setting also means it’s a bit remote, so transportation can be less convenient. We found the private baths smaller than expected, and breakfast leans more Japanese than Western. Prices are on the higher side compared to simpler ryokans, which may affect value for those prioritizing convenience or larger facilities. Overall, Centurion Hakone Bettei is an excellent choice if you’re seeking a tranquil, high-service retreat—perfect for unwinding, but less ideal for travelers who want easy access to sightseeing or budget-friendly options.
Stayed 1 night in Nov 2025

8/10 Good

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ryokan feels very good, new yet also traditional and quiet. Facility/Amenities: Heated tatami floors are good taste. Things I loved in the room - 3D shower, Dyson hair dryer, foot massage machine. The reserved bath is great. The public bath is small for a public one but I ended up being the only person at the time I used it so that was ok. Things I didn't like - it is too bad the bath tub in the room was bath salt based. I also didn't expect an uphill going to the ryokan from the bus stop so that was exhausting. Food: Food was good, especially breakfast. (Dinner options is sukiyaki and shabu shabu so they are just expected level)Things I wish were available - for the price, I feel like food service could have been in the room. Service: I felt the management is putting a lot of effort in providing English speaking staff, but I preferred, at least, the option, of Japanese speaking staff. Explanation of food for example, was very simple. A few words, which does not do justice to the quality of the food being served.
Stayed 2 nights in Nov 2025

10/10 Excellent

LEE ANN

Liked: Cleanliness, amenities, property conditions & facilities
An out of this world experience. Excellent food and service. Second time coming and will return.
Stayed 1 night in Nov 2025

10/10 Excellent

Dori

Stayed 1 night in Nov 2025

10/10 Excellent

Noah, Detroit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secluded beautiful area and amazing hotel
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting. High level service. Great food.
Stayed 2 nights in Sep 2025

10/10 Excellent

David, Buffalo Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, relaxing, onsens were so perfect. A great break from the hubbub of Tokyo. And our day of visiting in Hakone was beautiful.
Stayed 1 night in Jul 2025

10/10 Excellent

Aaron

The perfect relaxing location for anyone looking for a peaceful break from the bustle of Tokyo. The attentive service made the stay even more stress free and relaxing. The meals were exceptional and delivered in cozy private dinning space. I will be recommending this to anyone thinking of going to Japan.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ben

Travelled with partner
Liked: Amenities
Great service, very friendly and helpful staff. Room was nice and spacious. Would stay again. Food also was included and very good
Stayed 1 night in Jun 2025

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property boasts of top notch service, clean spacious updated rooms and delicious food! It was a highlight of our Japan trip this year!
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Rooms were spacious and comfortable. Onsen was clean and restful. Meals were beautifully presented and delicious!
Stayed 1 night in Oct 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Yuzuru

Stayed 1 night in Oct 2024

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience is excellent. Staff over there is over nice and friendly. Private open-aired hot spring is a big plus.
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long trip across Japan, this stay was exactly what I needed. The hotel, amenities and staff were all fantastic. The bedroom was one of the most comfortable I’ve ever stayed at. The private onsen helped rejuvenate my body after days of walking and helped me feel brand new again and ready to conquer the last leg of my trip and not to mention the food at this establishment was for lack of a better word, insane. Highly recommend a detour to hakone and this property.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service, room, food, and onsen were all 10/10. Not too busy, someone was always available when we needed them. Seriously the food alone was worth the cost to stay the night. I would definitely come back.
Stayed 1 night in Sep 2024

4/10 Poor

Carole

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Over rated and over priced. Don’t go for included dinner as was not good.
Stayed 1 night in Sep 2024

6/10 Okay

Michelle

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

LEE ANN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable!!! Impeccable service! Delicious sukiyaki dinner and Japanese breakfast included. Will definitely be back!!!
Stayed 1 night in May 2024

10/10 Excellent

Grey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect.

We loved every minute of our stay. We couldn't recommend it more.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best experience, started as soon as we arrived at the hotel until we left. Food was great, had a private hot spring room everyday. Initially we were concerned about convenience of transportation. Hotel stuff sent and picked us up from nearby places and bus stops. The only less than perfect thing is the weather, raining everyday during our stay. But it gives the perfect reason and motivation to come back. Will be our first choice next time when booking hotel in Haneda.
Stayed 3 nights in Apr 2024

10/10 Excellent

Keith

Travelled with family
Liked: Amenities
The cuisine was amazing and the staff was both attentive and friendly. Ask for clarity on anything you are unsure of-onsen customs and room temperature, etc.
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher, Manhattan Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property. The food is incredible, the staff is first class and the rooms are spacious and wonderful. I can’t to come back.
Stayed 2 nights in Mar 2024