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Hakone Yumoto Hotel

3.5 star property

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Hot springs
Hot springs
Premium Triple Room, Multiple Beds, Mountain View | In-room safe, blackout curtains, free WiFi, bed sheets
Exterior
Hot springs

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
97 Yumotochaya, Hakone, Kanagawa-ken, 250-0312
  • Place, Hakone Hot Springs
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Tamadare Falls
    ‪3 min walk‬

Room options

View all photos for Japanese Style Room, 10 Tatami-mats, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Japanese Style Room, 10 Tatami-mats, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese Western Room

Japanese Western Room | In-room safe, blackout curtains, free WiFi, bed sheets

Japanese Western Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 5 Single Futons OR 2 Single Beds

View all photos for Japanese Style Family Room, Non-Smoking

Japanese Style Family Room, Non-Smoking | In-room safe, blackout curtains, free WiFi, bed sheets

Japanese Style Family Room, Non-Smoking

  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 8
  • 8 Single Futons

View all photos for Premium Triple Room, Multiple Beds, Mountain View

Premium Triple Room, Multiple Beds, Mountain View | In-room safe, blackout curtains, free WiFi, bed sheets

Premium Triple Room, Multiple Beds, Mountain View

  • Mountain view
  • 44 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

Japanese-style room 8 tatami mats,Road side - for those who don't mind noise [Non-smoking]

  • Sleeps 4
  • 4 Single Futons

View all photos for [Road side] Reason for sale,10 tatami mats + next room,Great value for large groups

[Road side] Reason for sale,10 tatami mats + next room,Great value for large groups | In-room safe, blackout curtains, free WiFi, bed sheets

[Road side] Reason for sale,10 tatami mats + next room,Great value for large groups

  • 1 bedroom
  • Sleeps 8
  • 8 Single Futons

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About this property

Hakone Yumoto Hotel

A restaurant, conference space and free self-parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a banquet hall and a vending machine.
Hakone Yumoto Hotel offers 40 air-conditioned accommodations with a safe and complimentary slippers. LCD televisions are featured in guestrooms.

Bathrooms include a separate bath and shower with a deep soaking bath, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
There are 2 hot springs open between 3:00 PM and midnight.
Our customers tell us that they enjoy the overall property condition at Hakone Yumoto Hotel. During your stay, you're just a quick walk from Hakone Hot Springs. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include conference space, a lift and a terrace
  • On-site recreation includes hot springs
  • Steps from Hakone Hot Springs and 14 minutes by car from Hakone Kowakien Yunessun
There's a restaurant on site. Public spaces have free WiFi. Hakone Yumoto Hotel offers its guests hot springs. A terrace, a vending machine, and a lift are also featured at Hakone Yumoto Hotel. Free self parking is available.

This 3.5-star Hakone hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:00 AM.
Hakone Yumoto Hotel has a restaurant on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,200 for adults and JPY 1,100 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 6,600; reservation required

Things to do

  • 2 hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Conference space

Outdoors

  • In the mountains
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 3:00 PM - midnight

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 9 floors
  • Banquet hall
  • Built in 1957
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.
This property has separate male and female outdoor hot springs, which operate during limited hours. The female hot springs are open daily from 5-10 AM and 3 PM to 1 AM. The male hot springs are open on Saturday from 3 PM to 1 AM, and Sunday from 5-10 AM.
Futons in the Traditional Room types are not prepared/set up. Guests may make up the futons with the sheets and pillows provided.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 1100 for children
  • Hosted evening meal: JPY 6600

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note: WiFi is available only in the lobby on the 5th floor.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 3:00 PM to midnight.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hakone Yumoto Hotel
Yumoto Hotel
Hakone Yumoto
Yumoto
Hakone Yumoto Hotel Hotel
Hakone Yumoto Hotel Hakone
Hakone Yumoto Hotel Hotel Hakone

Hakone Yumoto Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 65 out of 201 reviews
Rating 8 - Good. 81 out of 201 reviews
Rating 6 - Okay. 35 out of 201 reviews
Rating 4 - Poor. 16 out of 201 reviews
Rating 2 - Terrible. 4 out of 201 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

MAO, Nakano

Stayed 1 night in Jan 2026

10/10 Excellent

Akiko

Travelled with family
Liked: Cleanliness, staff & service, amenities
I
Stayed 1 night in Jan 2026

4/10 Poor

Regent

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great service by the staff. Restaurant workers were nice and generous with the things normal guests can take. Rooms were alright given they were old. Reception was pretty hard in the evening when workers did not speak any English (though the day staff did). The walk up to the hotel was long and unsafe especially if you have a lot of luggage. Neighbourhood was pretty loud at night since a lot of cars had loud exhaust driving by (but great if you are into cars).
Stayed 1 night in Jan 2026

10/10 Excellent

Rita, Sammamish

Liked: Cleanliness, staff & service, property conditions & facilities
The Mountain view from the room was just beautiful and meditative!
Stayed 2 nights in Dec 2025

10/10 Excellent

Greg

Stayed 1 night in Dec 2025

2/10 Terrible

MAYUMI

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hakone Yumoto Hotel looks old from the outside, and the rooms are also very outdated. It is located in an inconvenient area as well. The first room we were given only had futons, and the walls were moldy and turning black. We paid extra to switch to a room with beds, but that room was also old, and we even had a frightening paranormal experience during our stay. We were so scared that we left early in the morning. We will not be returning.
Stayed 1 night in Nov 2025

10/10 Excellent

Alicia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Enormously impressed by our first ryokan experience. Is a very homely hotel but great value for money. Excellent food and lovely spa facilities
Stayed 2 nights in Nov 2025

2/10 Terrible

Paul, Saint Charles

Stayed 1 night in Dec 2025

10/10 Excellent

Masayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good!
Stayed 1 night in Sep 2025

10/10 Excellent

Serghio

Stayed 1 night in Sep 2025

8/10 Good

Natsume

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
写真より実物は古い感じがしました。スタッフの方が優しかったです。24時間のドリンクバーや無料のカラオケなどアメニティがとても充実していたのが嬉しかったです。男性の露天風呂が無かったのが残念でした。女性の温泉はとても大きくて気持ちよかったです。夜と朝に温泉に入りました。夜には気づかなかったんですが、脱衣所から近所の駐車場が丸見えだったのには驚きました。また、朝に露天風呂に入った時に周りの客室や道路が見えることに気付き、もう少し目隠しを強化して欲しかったです。朝ごはんはバラエティにも豊富で美味しかったです。
Stayed 1 night in Jul 2025

8/10 Good

Marco

Travelled with family
Loved the Onsen and the amenities provided. Eat-in is kinda pricey so we ate Conbini food mostly. Walking to Hotel is not far from station BUT is uphill. The hotel has seen better days but overall it was the best value we found with on-site Onsen
Stayed 1 night in Jun 2025

6/10 Okay

Mir

Travelled with family
Liked: Cleanliness, staff & service
The beds and pillows were very hard. Breakfast was OK. Take the K bus to and from the train station. The walk to the bus stop is dangerous because of blind spots in the street, so be very careful and walk on the shoulder areas of the road.The Onsen was good, men and women have separate areas. The staff were nice and helpful. You can take a shuttle bus back to the train station. It's more convenient and cheaper. You can take the K bus to the lake and from there, take the lake cruise to the Hakone Ropeway. From the Ropeway, I don't recommend the tram and the train route to the Hakone Yumoto station. It's too long and nothing to see.
Stayed 1 night in Jun 2025

8/10 Good

Hamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were nice and friendly, the room was a bit on the older side, but it was very large and japanese style with the beautiful view of the mountains. The only downside was the distance of the hotel from the station. We had to walk for a long time with a carry on as it only showed 15 min walk on google map, but we ended up walking for well over 25 min and it was very steep. I guess we had to get a taxi. The arent many restaurant close by so we ended up adding the dinner and breakfast whichw were both bau
Stayed 1 night in Jun 2025

4/10 Poor

Pooja

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There was an onsen on site. That was the best part. I didn't like the room at all, dirty , barren with limited amenities.
Stayed 1 night in May 2025

6/10 Okay

Tristan

Stayed 2 nights in May 2025

8/10 Good

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable, with a nice hot springs onsen included (although a small municipal hot springs tax will be added to your bill at check out.) The hotel is a 20 minute walk from the station which is a haul with baggage, especially because you have to climb a bunch of stairs. There is a bus but it doesn’t run frequently. Of course you can take a taxi. A minor complaint is that they have a low table and chairs set up in your room and you have to move them yourself to set up your futon. I appreciated the mattresses in the closet- we put them on top of the futon which made it more comfortable.
Stayed 2 nights in May 2025

6/10 Okay

Alfred

Liked: Staff & service
The free drinks in the evening were nice.
Stayed 2 nights in Apr 2025

8/10 Good

Robin

Travelled with family
Liked: Staff & service, amenities
Good room bath facilities, good options and public bath as well. The sleeping foam mattresses were dirty, so we decided to use the usual Japanese floor futon mattresses.
Stayed 1 night in Apr 2025

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice friendly hotel
Stayed 1 night in Apr 2025

8/10 Good

stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is old and in disrepair but everything works. The food is just adequate but the open bar with beer, sake, wine, shochu helps. The onsen was fine with one large rotemburo outside and three large baths of varying temperatures inside. The service was great though, the staff always greeted you with smiles and were very helpful. It’s a 23 minute walk uphill from the train station or an 800 yen ride by taxi.
Stayed 1 night in Jan 2025

8/10 Good

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Showe. Bathroom challenging for taller peopel
Stayed 3 nights in Oct 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, far location

The people were amazing, the service was amazing….the only issue is that the location is very far from the station. Google maps says you can walk but it’s straight up a mountain and buses only run 1-2 per hour. Uber and Go-taxi don’t work
Stayed 1 night in Aug 2024

4/10 Poor

Hana, Orlando

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Although the nightly rate I paid was not exorbitant, it was still relatively high. Unfortunately, the buffet meals included with the room were extremely unpleasant. The dishes were overly salty, and the raw shrimp tasted stale, rendering it inedible. The excessive saltiness made all the food nearly unbearable, with only the fresh tomatoes proving to be somewhat palatable. Consuming fresh tomatoes as the sole acceptable option for two consecutive days was not what I expected after paying for a Ryokan experience. Furthermore, I observed mold in the room, and the onsen bathtub emitted a musty odor from the ceiling, greatly disappointing me.
Stayed 2 nights in Jul 2024

8/10 Good

Tadao

Stayed 2 nights in Jul 2024